Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,977 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,977 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service from Densia! Adam is very helpful and knowledgeable about all things freight & transport”

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Posted 10 months ago

Hello there, thank you for your review! We're happy to hear that Denisa and Adam were able to help and answer all your questions.

Posted 10 months ago

“Freightlink have been easy to use, great value and flexible. I would recommend them to anyone.”

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Posted 10 months ago

Hi John, thank you for your review, we're thrilled to hear that you're happy with our services!

Posted 10 months ago

“Help all the time when I have some questions Recommend”

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Posted 10 months ago

Hello there, thank you for your review! We're happy to hear that our team is always helpful.

Posted 10 months ago

“I am beyond impressed with Freightlink! From start to finish, my experience with their team has been nothing short of exceptional. The level of support and customer service I received was outstanding. Their team is incredibly responsive, always ready to assist with any questions or concerns I had. They went above and beyond to ensure that my needs were met promptly and with great attention to detail. Every step of the process was smooth, efficient, and transparent. It's rare to come across such a dedicated and professional team, and I truly felt valued as a customer. Freightlink's commitment to providing top-tier service is evident, and I couldn't be happier with my decision to work with them. If you're looking for reliable, efficient, and friendly service, I highly recommend Freightlink. They've earned my trust and my highest praise.”

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Posted 10 months ago

Thank you so much for such an amazing review, Joanne. It makes us so happy to hear that our dedication to customer service really pays off. Knowing that you trust us to be your solution provider is wonderful. We look forward to helping you again soon. Have a super day!

Posted 10 months ago

“Excellent Service. Issue with the DUCR number (typo) meaning our driver couldn't check in. Email and phone call from freightlink, and the issue was quickly resolved. Many thanks Bogdan 👍”

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Posted 10 months ago

Thanks for your kind comments, Ryan. Great to hear that Bogdan sorted everything out for you. We'll be sure to pass on your thanks. Have a great day!

Posted 10 months ago

“se sluzbami velmi spokojena, vzdy pomohli, poradili a i o víkendu. Vyuzivame pri cestach z a do Anglie.”

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Posted 10 months ago

Ahoj Kláro, děkujeme za skvělou recenzi! Jsme rádi, že jste spokojená s našimi službami a že jsme vám mohli pomoci, dokonce i o víkendu. Těšíme se na vaši další cestu z a do Anglie!

Posted 10 months ago

“I always use Freightlink as my go to Ferry provider”

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Posted 11 months ago

Hello Ian, thank you for your review! We're thrilled ot hear that you are happy with our service.

Posted 11 months ago

“Super organisation, Alexandra Dawe hat mir super geholfen. Wir werden das nächstemal wieder über Freightlink unsere Fähre buchen!”

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Posted 11 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 11 months ago

“so much quicker and easier than I expected. Extremely efficient response. Very satisfied.”

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Posted 11 months ago

Hello Tracy, thank you so much for your review. We're thrilled to hear that you are happy with our service.

Posted 11 months ago

“Friendly and helpful staff, their customer service is fantastic!”

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Posted 11 months ago

Hello Rach, thank you for your review. We're thrilled to hear that you're happy with our friendly customer service!

Posted 11 months ago

“very professional and mor than helpful”

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Posted 11 months ago

Hello there, thank you so much for your review! We're glad to hear that our team is always helpful.

Posted 11 months ago

“Friendly staff. Great service”

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Posted 11 months ago

Hello there! Thank you so much for your review!

Posted 11 months ago

“I use Freightlink exclusively to arrange travel to Europe by road , I prefer to deal on the phone which they do very well”

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Posted 11 months ago

Hello there, thank you so much for your review. We're thrilled to hear that our customer service is always able to help when you call!

Posted 11 months ago

“great to deal with”

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Posted 11 months ago

Hello there, thank you so much for your review!

Posted 11 months ago

“Perfect commonication with Yanislav!!!!!!!!!!!!!!!!”

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Posted 11 months ago

Hello there, thank you so much for your review! We'll make sure to let Yanislav know about your feedback right away.

Posted 11 months ago

“Seemless service - with no errors with our bookings”

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Posted 11 months ago

Hello there, thank you so much for your review! We're glad to hear that your experience with our service is always a positive one.

Posted 11 months ago

“All top. No problems at all”

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Posted 11 months ago

Thank you so much for your review!

Posted 11 months ago

“Very helpful and has a multi language system. I would hardly recommend them.”

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Posted 11 months ago

Thank you for your review!

Posted 11 months ago

“Very good service”

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Posted 11 months ago

Hello there, thank you for your positive feedback about our service!

Posted 11 months ago

“A great service. Highly recommended!”

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Posted 11 months ago

Hello there, thank you so much for your review!

Posted 11 months ago

Freightlink is rated 4.8 based on 2,977 reviews