Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,681 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,681 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find the customer service team at Freightlink are always very polite and helpful, they respond to requests in a very timely manner and help wherever they can.”

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Posted 9 months ago

Hello there, thank you so much for your review! We're thrilled to hear that our team of experts are always able to help make your booking experience easy and hassle-free.

Posted 9 months ago

“ÜDVÖZLETEM ! Szeretnék gratulálni a csapathoz ! Nagyon jó kommunikáció és ügyintézés ! Maximális tisztelet Péter Klamancsányinak a korrekt és lelkiismeretes hozzá állásért a munkájához ! Üdvözlettel : Szabó András LOG-EX CARGO KFT.”

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Posted 9 months ago

Nagyon köszönöm kedves és pozitív visszajelzésed! Örömmel halljuk, hogy magas szinvonalú szolgáltatásban részesültél csapatunktól. Sokat jelent számunkra elismered, főleg Klamancsányi Péter elhivatottsága és korrekt hozzáállása. Biztosan továbbítjuk neki dicsérő véleményed. Várjuk, hogy továbbra is kiváló szolgáltatást nyújtsunk igényeidnek megfelelve! Ha bármi másban is segíthetünk, kérlek keressen bizalommal minket!

Posted 9 months ago

“An excellent service from Freighlink with a seamless journey. Adam Burt from Freightlink called me immediatley after booking to help me out with any questions i might have. He was super helpful and provided a first class service. Many thanks.”

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Posted 9 months ago

Hello there, thank you for your review! We're thrilled to hear that your experience with us was a positive one, and that our expert has made your booking stress-free. We'll make sure to let Adam know about your feedback right away!

Posted 9 months ago

“Spoke to Denisa with a few questions with regards to an upcoming trip and she was absolutely fantastic, knowledgeable, professional and extremely helpful with a speedy response. A real Asset. Thankyou! We are very impressed with you.”

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Posted 9 months ago

Thank you for your very kind review. We will certainly pass on your comments to Denisa. We are glad to hear she could help with your requirements.

Posted 9 months ago

“I've dealt with Pavel on a couple of occasions recently and he is quite simply BRILLIANT !!! He's knowledgable, patient and super efficent. Many thanks for a 1st class service!”

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Posted 9 months ago

Thank you for your kind comments, Adam. We will certainly pass them on to Pawel. We look forward to helping you again soon.

Posted 9 months ago

“The customer service is outstanding. It was the first time for me to organise a temporary export and travel on freight, and Freightlink answered every question swiftly and helped with every aspect of the booking process. I cannot recommend more highly.”

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Posted 9 months ago

Hello there, thank you for your review! We're thrilled to hear that our team of experts has made your first booking experience easy and hassle free, and we're looking forward to working with you in the future!

Posted 9 months ago

“really nice to have someone on end of phone to assist with our weekly bookings(not some autogenerated bot) Adam is spot on! freight link is the only place to go for booking ferries!”

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Posted 9 months ago

Hello Will, thank you so much for your review, we're thrilled to hear that our team of experts is always able to help make your bookings hassle free!

Posted 9 months ago

“excellent customer service, dont shy away from dealing with you in person on the phone and super clear and concise with their advice”

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Posted 9 months ago

Hi Will, thank you so much for your review. We're thrilled to hear that your experience with our customer service is a positive one and that our experts are always able to resolve any issues and answer all the questions to make the booking process easy for you.

Posted 9 months ago

“Adam Burt was outstanding, an asset to your company!!”

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Posted 9 months ago

Hello Lesley, thank you so muchfor your review. We will pass on your feedback to the relevant team member right away!

Posted 9 months ago

“Beratung sehr gut - vielen Dank”

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Posted 9 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 9 months ago

“Всичко е на ниво”

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Posted 10 months ago

Здравейте, благодарим Ви за отзива!

Posted 10 months ago

“Profesionalism!”

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Posted 10 months ago

Hello Gabriela, thank you so much for your review!

Posted 10 months ago

“Foarte serviabili, totul la superlativ! Mi-a fost foarte util”

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Posted 10 months ago

Bună ziua, vă mulțumesc pentru recenzie. Ne bucurăm să auzim că experiența dvs. cu noi este una pozitivă!

Posted 10 months ago

“După ce am făcut cont pe companie, rezervarea a fost creată cu succes! Mulțumesc frumos, mi-a fost de folos!”

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Posted 10 months ago

Vă mulțumim foarte mult pentru recenzie!

Posted 10 months ago

“Bardzo dobry kontakt”

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Posted 10 months ago

Witamy serdecznie, dziękujemy za wystawienie opinii!

Posted 10 months ago

“Top. Danke”

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Posted 10 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 10 months ago

“Great services as always”

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Posted 10 months ago

Thank you so much for your review!

Posted 10 months ago

“CUSTOMER SERVICE TOP”

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Posted 10 months ago

Thank you so much for your review!

Posted 10 months ago

“Really helpfull team of people. This was my first time arranging the transportation of our Tools and Equipment, these guys couldn't be more helpfull. These will be the people we deal with from here onwards . . . painless!”

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Posted 10 months ago

Hello, and thankyou so much for your review. We're thrilled to hear that our team of experts have made your booking experience stress-free!

Posted 10 months ago

“Help always available.”

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Posted 10 months ago

Thank you for your review!

Posted 10 months ago

Freightlink is rated 4.8 based on 2,681 reviews