Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,262 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,262 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“High-level service”

Helpful Report

Posted 3 months ago

Hi there, thank you very much for your review!

Posted 3 months ago

“DANIELA IS AMAZING, VERY HELPFUL, A PLEASURE TO DEAL WITH! A CREDIT TO YOUR COMPANY :)”

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Posted 3 months ago

Hi there, thank you so much for your feedback. We'll make sure to pass it on to Daniela right away!

Posted 3 months ago

“Friendly, help full and most importantly for me patient due to me not knowing what i was doing. Solved my problem.”

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Posted 3 months ago

Hi Mark, thank you so much for your review! We're thrilled to hear that our team helped make your experience stress- free.

Posted 3 months ago

“We have had a very positive experience using Freightlink. Their Customer Service Advisors are extremely helpful and patient. I would not hesitate to recommend them.”

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Posted 4 months ago

Hi Adrian, thank you very much for your review!

Posted 3 months ago

“Great service”

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Posted 4 months ago

Hi there, thank you very much for your review!

Posted 4 months ago

“Great communication! :)”

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Posted 4 months ago

Hi Alex, thank you so much for your review!

Posted 4 months ago

“Freight ferry bookings are easy and intuitive on their website with competitive prices . Complex issues are dealt with quickly (thank you Greta).”

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Posted 4 months ago

Hi Bob, thank you so much for your feedback, we'll pass it on to Greta and the team right away!

Posted 4 months ago

“We don't often send stuff abroad, but I would like to thank the Freight Link Staff and Customs Link for helping with the process of sorting out Customs declarations and the GMR and Portpasses. This was last minute, so I would like to thank Denisa for her calm and reassuring assistance as this was very last minute!”

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Posted 4 months ago

Hi Dan, thank you so much for leaving a review! We're thrilled to hear that our team, and especially Denisa, were able to help this quickly and efficiently. We'll be sure to pass on your feedback on to Denisa and the team right away!

Posted 4 months ago

“Ne-a ajutat in mod profesionist si rapid reprogramarea rezervarii .”

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Posted 4 months ago

Vă mulțumim pentru recenzie!

Posted 4 months ago

“While we were wondering how long it would take, they responded to our request within a few minutes. We would like to thank Greta for the fast and seamless service”

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Posted 4 months ago

Hi there, thank you so much for your review. We will forward your feedback to Greta right away!

Posted 4 months ago

“Greta is an absolute star, we are a very challalanging customer at the best of times due to the very dangrous cargo we move. Greta always keeps he cool and gets her message accross. Thank You Greta 🤩 A great asset to the team at Freightlink”

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Posted 4 months ago

Hello there, thank you so much for your review! We'll make sure Greta will receive your positive feedback right away.

Posted 4 months ago

“Katie was very professional and helpful throughout. It was my first time using the system, and she made the process easy to follow, including arranging the PortPass and everything else needed.”

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Posted 4 months ago

Hello there, thank you so much for your review. We're thrilled to hear that Katie was able to help you along the way using our system for the first time, and we'll make sure to let her know about your feedback right away!

Posted 4 months ago

“Good attention as usual”

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Posted 4 months ago

Hi there, thank you so much for your review!

Posted 4 months ago

“Very professional and friendly customer service. The change to my sailing date was handled quickly and without any issues within seconds during a phone call. I received clear, precise, and helpful answers to all my questions, without any unnecessary stress. I would highly recommend Freightlink.”

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Posted 4 months ago

Hello there, thank you so much for your review! We're thrilled to hear that our team was this helpful and efficient.

Posted 4 months ago

“Greta has been a lifesafer with her help and advice. Highly recommend Freightlink.”

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Posted 4 months ago

Thank you Rachel. We shall pass on your kind words to Greta. Have a nice day.

Posted 4 months ago

“Few companies in todays commercial world offer a service as efficient and reliable as Freightlink, regardless of who the operative is when you call, everyone of them handle each request , from a straight forward booking to an amendment of a booking or going out of the way to get you onboard when you're on standby, they go that little bit extra to help. the board of directors of Freightlink should be extremely proud and happy that their work staff are portraying the company as if it was their own . AWL Shipping”

Freightlink 5 star review on 12th May 2026

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Posted 4 months ago

Thank you so much for your kind words! We are incredibly proud of our team, and hearing that their dedication and "extra mile" service makes a difference for you is the best feedback we could ask for.

Posted 4 months ago

“Patryk is very nice, calm and helpful person!”

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Posted 4 months ago

HI Agata, thank you so much for your feedback. We'll make sure to pass it on to Patryk right away!

Posted 4 months ago

“Great service”

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Posted 5 months ago

Hi there, thank you for your review!

Posted 5 months ago

“Very helpful and efficient. Great service, highly reccommend. Thank you.”

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Posted 5 months ago

Hi Lukasz, thank you so much for your review!

Posted 5 months ago

“O experienta foarte buna, excelent, foarte multumit.”

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Posted 5 months ago

Hi Marin, thank you!

Posted 5 months ago

Freightlink is rated 4.8 based on 3,262 reviews