Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,890 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,890 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sehr freundliche Mitarbeiter die immer bemüht sind”

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Posted 5 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 5 months ago

“Mui profesionales recomiendo”

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Posted 5 months ago

Gracias por su comentario!

Posted 5 months ago

“I can’t thank Lukasz Madejski enough for all his help! I had an issue beyond my control and Lukasz not only solved this, but he did so professionally, helpfully, and efficiently. He is a wonderful support member and should be recognised as a real credit to your team! Thank you”

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Posted 5 months ago

Hello there, thank you so much for your review! We're thrilled to hear that Lukasz was of great help, and will make sure to let him know about your feedback right away!

Posted 5 months ago

“Staff is very helpful”

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Posted 5 months ago

Hello there, thank you for your review! We're happy to hear that our staff was able to help!

Posted 5 months ago

“Very helpful and got straight through on the phone.”

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Posted 5 months ago

Hello there, thank you for your review. We're happy to hear that you find our team helpful!

Posted 5 months ago

“Ok ok ok ok ok thanks”

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Posted 5 months ago

Thank you so much for your review!

Posted 5 months ago

“Excellent customer service! joe is fantastic. Couldnt recommend this company high enough”

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Posted 5 months ago

Hi Altida! Thank you so much for your review, we'll make sure to pass on the message to Joe right away.

Posted 5 months ago

“First class service,very helpful . Would use Frightlink again.”

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Posted 5 months ago

“Guter Sevice”

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Posted 5 months ago

Thank you so much for your review!

Posted 5 months ago

“Perfect!!!”

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Posted 5 months ago

Thank you for your review!

Posted 5 months ago

“Easy simple to book online however the customer service is a 10/10 over the phone if you need help or to amend anything.”

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Posted 5 months ago

Thank you so much, we're thrilled to hear that our customer service is proving to be helpful!

Posted 5 months ago

“Every time I call someone helps me to take the ticket I recommend with confidence.”

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Posted 5 months ago

Hello there, thank you for your review. We're happy to hear that our team is proving to be of help!

Posted 5 months ago

“always willing to help”

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Posted 5 months ago

Hi there, thank you for your review. We're glad to hear that our customer service team is always helpful!

Posted 5 months ago

“grate job!!!”

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Posted 5 months ago

Hello there, thank you for your review! We're thrilled to hear that you're happy with our service.

Posted 5 months ago

“For me - IDEAL!!!”

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Posted 5 months ago

Hi Adam, thankyou so much for your review!

Posted 5 months ago

“Freightlink and their sister company Customslink recently provided me a masterclass in customer service and efficiency. Swift, knowledgeable and accurate - my entire experience was a pleasure. My accounts manager Adam Burt is fantastic!! Cannot recommend this company enough.”

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Posted 6 months ago

Hello Simon, thank you so much for your review! We're happy to hear that your experience with us is always positive, and we'll make sure to let Adam know about your feedback.

Posted 6 months ago

“I have been back and forth asking questions about how to ship my car to Denmark and the speed of response and quality of replies I’ve had (and patience with me asking question after question) has been excellent. I would not hesitate to recommend this company. 10 out of 10!!”

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Posted 6 months ago

Hi Chris, thank you for your review! We're thrilled to hear that our team was able to help with any query you had. We'll make sure to let our team know about your feedback.

Posted 6 months ago

“Good customer service with fast answers to all your questions”

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Posted 6 months ago

Hello there, thank you so much for your review. We're thrilled to hear that our customer service team can always help with all your queries!

Posted 6 months ago

“always available, very professional, attentive and very kind. THE TOP”

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Posted 6 months ago

Hello there, thank you for your review. We're happy to hear that our team is always able to help in your booking process!

Posted 6 months ago

“Flexible and good prices. Very helpful team! 🙂”

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Posted 6 months ago

Hi Paul, thank you for your review!

Posted 6 months ago

Freightlink is rated 4.8 based on 2,890 reviews