Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,256 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,256 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Super helpful service, a real pleasure to deal with. I couldn't do this without them. They go the extra nautical mile for us.”

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Posted 6 months ago

Hi Colleen, thank you so much for your positive feedback! We'll make sure to pass on your comments to our team right away.

Posted 6 months ago

“I have always found Freightlink to be easy to use for bookings Customer support staff are always as helpful as they can be”

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Posted 6 months ago

Hi Karen, thank you so much for your feedback! We're pleased to hear that you find our system easy to use and our staff helpful!

Posted 6 months ago

“Excellent Service”

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Posted 6 months ago

Hello there, thank you so much for your feedback!

Posted 6 months ago

“Quick response and feedback :)”

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Posted 6 months ago

Hi there, thank you for your feedback!

Posted 6 months ago

“Very helpful and very good communication.”

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Posted 6 months ago

Hi Alex, thank you very much for your feedback!

Posted 6 months ago

“Freightlink have been really helpful with a booking which has been quite tricky to arrange. I have been dealing with Katie and Julia who have both been superb. Highly recommend them.”

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Posted 6 months ago

Hello Rob, thank you so much for your review! We'll make sure to pass on your feedback to Julia and Katie right away.

Posted 6 months ago

“Изключително съм доволна. Комуникацията е на топ ниво!”

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Posted 6 months ago

Благодаря!

Posted 6 months ago

“We use Freightlink all the time to book our guys over to Ireland, and whenever i call in to check on the bookings every single member of the team are so helpful and quick and efficient! today i spoke to the lovely Mel , she pushed through our crossings which were on standby, and we really needed them to be approved! it was such a relief when we received confirmation. so a huge thank you to Mel!”

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Posted 6 months ago

Hi Sharon, thank you so much for a positive feedback! We're thrilled to hear that our team proves to be efficient time and time again, and we will make sure Mel and the team receives your thanks asap!

Posted 6 months ago

“Super ok si personalul si platforma!”

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Posted 6 months ago

Vă mulțumim pentru feedback!

Posted 6 months ago

“Greta has been unbelievably helpful in helping send our freight overseas. From quick responses and all round great customer service, she is a credit to the team.”

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Posted 6 months ago

Hi Chris, thank you so much for your feedback! We're thrilled to hear that you're happy with the customer service provided, and we'll be sure to pass on your thanks on to Greta asap.

Posted 6 months ago

“Amazing fast service”

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Posted 6 months ago

Hi there, thank you so much for your postive feedback!

Posted 6 months ago

“Superb like always fantastic service very professional highly recommend thank you”

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Posted 6 months ago

Hi Asim, thank you so much for your positive feedback!

Posted 6 months ago

“Топ Топ...... !!!!”

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Posted 6 months ago

Thank you!

Posted 6 months ago

“Customer services excellent again. Katie Barlow really helpful after I had issues with outbound journey, then helped out again when I needed to change return trip. Thanks Katie”

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Posted 6 months ago

Hi Geoff, thank you so much for your feedback! We'll make sure to pass it onto Katie asap.

Posted 6 months ago

“Viskas buvo sklandžiai.”

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Posted 6 months ago

Hello there, thank you for your feedback!

Posted 6 months ago

“Really helpful team, we did have issues with cancelled ferries but they jumped on the issue and got our travel plans sorted”

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Posted 6 months ago

Hello there, thank you so much for your review. We're thrilled to hear that our team helped sort the issue quickly!

Posted 6 months ago

“Greta was most helpful today confirming our 2 sailings in April Portsmouth to Jersey and subsequent return. Thanks also for sending copies of our shipping declaration which I have lost/mislaid. Excellent help and service, thank you Greta.”

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Posted 6 months ago

Hi John, thank you for your feedback! We're thrilled to hear that Greta has provided you with such excellet service, and we'll be sure to pass on your thanks to her right away.

Posted 6 months ago

“Professionale e gentili !”

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Posted 6 months ago

Grazie mille per il feedback!

Posted 6 months ago

“I am very pleased with the platform, how easy and simple it is. I also want to express my huge thanks to Yaroslav Ivanov, who was right by my side throughout the entire ordering process and explained everything thoroughly and calmly!”

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Posted 6 months ago

Hi Veselin, thank you so much for the feedback! We’re glad to hear you found the platform easy to navigate, and we'll make sure to pass on your thanks to Yanislav.

Posted 6 months ago

“top de chez top”

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Posted 6 months ago

Freightlink is rated 4.8 based on 3,256 reviews