Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,905 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,905 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service, uncomplicated and Patryk was very helpful during our booking process.”

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Posted 1 year ago

Hi Steve, and thank you for your review. We're pleased to hear that our team was able to help make the booking process easy for you! We'll make sure to pass on the message to the relevant team member right away :)

Posted 1 year ago

“I received first class service from the Freight Link team, Rgs Ian”

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Posted 1 year ago

Hi Ian, thank you so much for your review- we're pleased to hear that our team made your booking easy and hassle free!

Posted 1 year ago

“vere easy to do the booking”

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Posted 1 year ago

Hi Andrew, thank you for your review! We're pleased to hear that your booking experience with us was easy and hassle free. All the best!

Posted 1 year ago

“Great prompt service”

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Posted 1 year ago

Hello and thank you for your review- we're pleased to hear that your experience with Freightlink was positive and that our team was helpful!

Posted 1 year ago

“Anna was absolutely brilliant and very helpful Thank you Anna KR Sean”

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Posted 1 year ago

Hi Sean, thank you so much for a lovely review- we're pleased to hear that our team member made your booking easy! We'll make sure to pass on the message. All the best!

Posted 1 year ago

“The staff is helpful and fair price.”

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Posted 1 year ago

Hello and thank you for your review! We're pleased to hear that your experience with Freightlink was a positive one, and we're looking forward to working with you in the future.

Posted 1 year ago

“You guys were great. It was the first time I've had to deal with all this. You made it so easy. Thank you.”

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Posted 1 year ago

Hi David, Thank you so much for your review- we're pleased to hear that your experience with us was positive, and that we were able to made your booking process as smooth as possible! We're looking forward to working with you in the future.

Posted 1 year ago

“All was good with the booking”

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Posted 1 year ago

Dear Ingo, Thank you so much for the 5-star rating for Freightlink- we're pleased to hear that your booking experience was positive!

Posted 1 year ago

“I was luck this evening to call freightlink and Denisa Ifteme answered my call. She was excellent, listen to my problem and worked through all points from my booking through to my export documents and completing the port base form manually because the automated email didn't populate a form to complete from UK to Holland but the reverse Holland to Harwick. I was frustrated at the first contact with Denisa Ifteme as the team needed to board and thing were looking not good.... she was patient, calm and had the knowledge to help me resolve the issue....please give a voucher to say thanks..well done x”

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Posted 1 year ago

Thank you for leaving a 5-star review- we're really pleased to hear that our team member was able to help with the issue you have had and leave such a positive impression! We will make sure to pass the message on to the relevant team right away. All the best!

Posted 1 year ago

“top service”

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Posted 1 year ago

Thank you for leaving a 5-star rating for Freightlink- we're pleased to hear that you had a positive experience with us, and we're looking forward to working with you in the future!

Posted 1 year ago

“Really helpful and pleasant team”

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Posted 1 year ago

Hi Amanda, thank you so much for your review- we are pleased to hear that our team was able to help out with your queries, and we're looking forward to working with you again in the future!

Posted 1 year ago

“Buna ziua! A fost totul okey!”

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Posted 1 year ago

Bună ziua și vă mulțumim pentru recenzia dumneavoastră. Ne bucurăm să aflăm că experiența dvs. cu Freightlink a fost pozitivă și așteptăm cu nerăbdare să lucrăm cu dvs. în viitor!

Posted 1 year ago

“Very simple one point of contact and with the benefit of their partner to do the customs.”

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Posted 1 year ago

Thank you so much for your review- we're pleased to hear that your experience with Freightlink was a positive one, and we're looking forward to working with you in the future!

Posted 1 year ago

“Greate and helpfull customer service.”

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Posted 1 year ago

Hi Grzegorz! Thank you so much for your positive review- we are pleased to hear that our team of experts was able to help with your enquiries, and looking forward to work with you in the future. All the best!

Posted 1 year ago

“I just wanted to say a big thank you to the booking team. Our client decided to change our dates of attendance after I had booked the ferries. They were very helpful and moved the bookings for us. Much appreciated :)”

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Posted 1 year ago

Thank you for your great review. We are pleased to hear that our team of experts were able to help you, and will make sure to pass on your message :) All the best!

Posted 1 year ago

“Everything was great”

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Posted 1 year ago

Thank you for your review! We're glad to hear that your experience with us was positive. All the best!

Posted 1 year ago

“Very pleasant experience, helpful staff in a very delicate and time critical situation. Very impressed. Thanks for the help guys.”

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Posted 1 year ago

Thank you for taking the time to leave us a review! At Freightlink, we work hard to provide an industry-leading service - so it's fantastic to hear that you have had a positive experience with us. Our experts are always on hand to help. Have a great day!

Posted 1 year ago

“Very nice , quick action.”

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Posted 1 year ago

Thank you for leaving us a review! It's great to hear that you have had a good experience with us

Posted 1 year ago

“always so helpful on the phone when you ring”

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Posted 1 year ago

Hi Susie, thank you for taking the time to leave us a review. It's great to hear that our experts could support you with your booking! We're always here to help. Have a great day!

Posted 1 year ago

“Quick and easy 😌”

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Posted 1 year ago

Thanks for the 5 star rating, Musawar! We're glad you enjoyed using Freightlink and we look forward to continuing to provide an industry leading service! Have a great day

Posted 1 year ago

Freightlink is rated 4.8 based on 2,905 reviews