Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,905 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,905 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect service”

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Posted 1 year ago

Hello, and thank you for your review! We're thrilled to hear that your booking experience with us was positive.

Posted 1 year ago

“Very helpful member of staff. Looking forward to dealing with her in the future!”

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Posted 1 year ago

Hi George, thank you for your review. We're happy to hear that our team member was able to help and made your booking hassle- free!

Posted 1 year ago

“Very happy great service highly recommend”

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Posted 1 year ago

Hello, and thank you for your review. We're thrilled to hear that our customer service team was able to help with your booking!

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hello Vasil, thank you so much for your review! We're thrilled to hear that our team of experts were able to answer your questions and help with your booking.

Posted 1 year ago

“Customer service seem excellent and helpful”

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Posted 1 year ago

Hello, and thank you for sharing your review. We're thrilled to hear that our team of experts were able to help and made your booking experience with us simple and hassle free!

Posted 1 year ago

“Polecam, szybka i fachowa obsługa.”

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Posted 1 year ago

Dziękujemy serdecznie za wystawienie opinii- cieszymy się, że nasz zespół ekspertow był w stanie pomoc w szybkiej i sprawnej rezerwacji!

Posted 1 year ago

“Професионалисти както винаги”

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Posted 1 year ago

Здравейте, благодарим Ви за отзива.

Posted 1 year ago

“Хорошая компания быстро и качественно делает свою работу.”

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Posted 1 year ago

Здравствуйте, и спасибо за ваш отзыв! Мы рады слышать, что наша команда экспертов помогла сделать ваш опыт бронирования с нами простым и беззаботным.

Posted 1 year ago

“As usual a great team and manager Joe. Nothings ever to much trouble for the guys and gals. Thank you freightlink”

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Posted 1 year ago

Hi Alan, and thank you for your review. We're thrilled to hear that our team experts is always able to help with any queries you have- we'll make sure to let them know about your comments right away!

Posted 1 year ago

“service support is amazing and quick to respond.”

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Posted 1 year ago

Hello, and thank you for your review. We're happy to hear that your booking experience with us was a positive one!

Posted 1 year ago

“Great Site to Book Ferries”

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Posted 1 year ago

Hi Fred! Thank you for your review. We're happy to hear that you found our booking tool easy to use!

Posted 1 year ago

“good service !”

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Posted 1 year ago

Hi Martine, thank you for your review! We're happy to hear that your booking process with us was hassle-free, and we're looking forward to working with you in the future.

Posted 1 year ago

“Very good .....”

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Posted 1 year ago

Hello, and thank you for your review! We're happy to hear that your experience with us was a positive one. All the best!

Posted 1 year ago

“Thanks you did good job son I will have other booking with you”

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Posted 1 year ago

Hi Rashad, thank you for your review! We're happy to hear that your booking went smoothly with us, and we're looking forward to be working with you in the future. All the best!

Posted 1 year ago

“I have to say, you guys where great. This was my first booking with you and it was fairly straight forward. That is until my driver got to port when P&O said that we didnt have a booking and they where really unhelpful. After a quick call to yourselves, your agent rang my driver, spoke with agent at the port and sorted it all out, my driver got on the ferry and continued his journey. Unbelievable customer service from your agent who went over and above to do her job and eleviate my stress levels. THANK YOU!!!”

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Posted 1 year ago

Hello Gareth, thank you so much for your review. We're happy to hear that our team helped make the journey less stressful, and will make sure to pass on your feedback to the relevant agent right away!

Posted 1 year ago

“Amazing service! I booked the wrong way and called at 8pm and the team were able to change the booking with no hassle. This is our second trip but we will be doing many more with Freightlink!!”

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Posted 1 year ago

Hello, and thank you for your review. We're happy to hear that our team of experts was able to quickly help with your booking, and are looking forward to working with you in the future!

Posted 1 year ago

“Customer service is great. Very helpful and easy to followed. Thanks”

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Posted 1 year ago

Hi Claude, thank you for your review! We're pleased to hear that our team of experts was helpful and made your booking experience hassle-free. All the best!

Posted 1 year ago

“I use Frieghtlink daily for my companies crossings. I can't thank this team enough for their continious help and patience. Especially when myself or my team are in contact with them daily about crossings.”

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Posted 1 year ago

Hello Sarah, thank you so much for your review! We're pleased to hear that our experts helps make your booking experience hassle free- we'll also make sure to pass your message onto the relevant team right away!

Posted 1 year ago

“Alles top gelaufen immer wieder gerne”

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Posted 1 year ago

Vielen Dank für Ihre Bewertung! Es freut uns zu hören, dass Ihre Erfahrung mit Freightlink eine positive ist.

Posted 1 year ago

“John and his team, inc sub-contractors, were professional, helpful and efficient in sorting out the delivery of an unusual, high-value shipment to and from Greece. They sorted out customs issues and a mis-understanding with our customs agent for us as well and we couldn't have asked for a better service.”

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Posted 1 year ago

Hello and thank you so much for your review. We're happy to hear that our team of experts made your experience with Freightlink seemless and hassle free, and we're looking forward to working with you in the future. All the best!

Posted 1 year ago

Freightlink is rated 4.8 based on 2,905 reviews