Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.78

4.8 Rating 3,390 Reviews

95 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,390 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Polski

Italiano

“Ich bin neu bei euch und hatte Anfangs Schwierigkeiten, alles zu verstehen, was daran liegt, dass ich noch nie für Lieferwagen gebucht hatte. Aber mit dem persönlichem Ansprechpartner habe mich sehr gut betreut gefühlt und alle Anliegen wurden umgesetzt und alle Fragen geklärt. Hat mir sehr gut gefallen. Immer wieder gerne. Manch andere Buchungsseite - insbesondere Flieger - können sich hier viel abschauen!”

Helpful Report

Posted 6 years ago

Vielen Dank für Ihre Bewertung!

Posted 6 years ago

“Always very helpful and friendly staff. Pleasure to work with them.”

Helpful Report

Posted 6 years ago

Thank you for your lovely review! We are so glad that you have enjoyed your experience with us!

Posted 6 years ago

“Excelent rapid ok”

Helpful Report

Posted 6 years ago

Thank you for your feedback!

Posted 6 years ago

“Great prices and service. Many thanks”

Helpful Report

Posted 6 years ago

Thank you for your feedback! We are so glad you had a positive experience with us!

Posted 6 years ago

“Becky , thank you for all your help with our recent booking.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we will pass this onto Becky!

Posted 6 years ago

“Great service as usual...👍😁👍”

Helpful Report

Posted 6 years ago

Thank you for your lovely feedback. Customer service is at the heart of our business and we are so glad that you have had positive experiences with us!

Posted 6 years ago

“Thank you very much.”

Helpful Report

Posted 6 years ago

Thank you for your feedback! We're glad you had a positive experience with us!

Posted 6 years ago

“We received exceptional service (in particular from a member of your team called Lucas) over and above what was expected. Everything was done to ensure that our business commitments were achieved, we cannot thank Lucas enough for the professional manner in which he resolved our problem - thank you from all the team at Hybrid Services Limited”

Helpful Report

Posted 6 years ago

Thank you for your fantastic review. We have passed your comments on to Lucas.

Posted 5 years ago

“Всё отлично!”

Helpful Report

Posted 6 years ago

Спасибо!

Posted 6 years ago

“Hello, I want to thank you for the great services, for the delicious food,for the very clean stateroom, for your kind workers and theyr professionalism. We would like to travel with you again.”

Helpful Report

Posted 6 years ago

Thank you for your lovely feedback! We're glad you had a positive experience!

Posted 6 years ago

“Very good service”

Helpful Report

Posted 6 years ago

Thank you for your feedback! We're glad that you have had a positive experience with us.

Posted 6 years ago

“Very good and fast”

Helpful Report

Posted 6 years ago

Thank you for your review! We are so glad you have had a positive experience with us!

Posted 6 years ago

“Becky Demaine has been very very helpful and quick in helping me today, not to mention has a lovely attitude and made my day a heap easier”

Helpful Report

Posted 6 years ago

Thank you for your lovely review! We are so glad to hear that our team have been able to help you. We will send this over to Becky too!

Posted 6 years ago

“Thank you to Monika very professional and helpful.”

Helpful Report

Posted 6 years ago

Thank you for your feedback! We are so happy you have had a positive experience with us. We will pass this onto Monika!

Posted 6 years ago

“Competitive prices and werry easy to work with app.”

Helpful Report

Posted 6 years ago

Thank you for your feedback! We are really glad that you are enjoying using our app!

Posted 6 years ago

“I always use Freightlink, can't beat them for value and service. If I've ever had an issue, been late for a ferry etc and had to change, no problem at all, rung them and sorted immediately. They can't do enough to help. Have tried others but Freightlink always come out tops, especially for their service, which to me, means a lot. I like to be able to know that when I'm on the road and I have a problem, they are contactable, not all other companies are! Regularly get calls from them asking if they can help in any way. Highly recommend.”

Helpful Report

Posted 6 years ago

Thank you for your incredible feedback! We really do pride ourselves in delivering a high standard of customer service and are really glad that you have had such a positive experience with us!

Posted 6 years ago

“Took a great call from phil coles today introducing himself had a great chat explaining he was looking after accounts now and I explained that I normally buy my return ticket over the counter after our chat I will be booking on line both ways thank you for your service”

Helpful Report

Posted 6 years ago

Thank you for your feedback! We are so glad that you have enjoyed your experience with us so far. I'll pass this onto Phil!

Posted 6 years ago

“Fast, accurate, perfect job!”

Helpful Report

Posted 6 years ago

Thank you for your feedback! We're glad you had a good experience with us.

Posted 6 years ago

“Thanks for Yanislav Ivanov, We had an accident on the ship, but it was immediately resolved by Yanislav Ivanov, for which we truly thank Always ready to help !”

Helpful Report

Posted 6 years ago

Thank you for your review. We are so glad that we were able to help you to resolve your issue. We will pass this feedback onto Yanislav!

Posted 6 years ago

“excellent service, easy booking system”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We're glad you had an enjoyable experience with us!

Posted 6 years ago

Freightlink is rated 4.8 based on 3,390 reviews