Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,118 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,118 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our Account Manager Rebecca Demaine has been nothing but friendly and helpful, I cannot recommend Freightlink's services enough. They are fairly priced and always willing to assist”

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Posted 6 years ago

Hi Liam, thank you for your review. We are glad to hear Rebeccas was able to help you with what you needed and that you are happy to recommend us to others, we look forward to seeing you again soon.

Posted 6 years ago

“Very easy to make a booking, clear options website. Will definitely use again!”

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Posted 6 years ago

Hi Youcef, thank you for your review. We are glad to hear you found it so easy to make a booking with us and that you found our website straightforward and simple to use. We look forward to seeing you again soon!

Posted 6 years ago

“Very kind persons in the call center. Very efficient and understanding.”

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Posted 6 years ago

Thank you for your kind comments. We will certainly pass them on to our customer service team.

Posted 6 years ago

“User Friendly”

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Posted 6 years ago

Thanks Neal. Glad to hear you had a great experience with us.

Posted 6 years ago

“A very efficient company.”

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Posted 6 years ago

Thanks for your kind comments Ian. Much appreciated.

Posted 6 years ago

“Everybody told us it is impossible to get a convoy of 7 trucks on the same day on a ferry from Greece to Italy. We almost struggled, but Freightlink Team kept the nerves and made it possible! To say "great Job" wouldn't describe, what it was! no words to find: "Big, Big THANK YOU".”

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Posted 6 years ago

Hi Alex, thank you for the review. We're really glad we were able to help you in what seemed to be an impossible task. We really pride ourselves on our customer service and our ability to go the extra mile for our customers and we're glad you could experience this. You are very welcome and we look forward to seeing you again soon!

Posted 6 years ago

“Es war eine sehr sehr gute Zusammenarbeit , alle meine Fragen wurden vorzüglich beantwortet und ich habe mich sehr gut beraten gefühlt, gerne wieder beim nächsten Mal”

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Posted 6 years ago

Vielen Dank.

Posted 6 years ago

“First class service .. always very helpful indeed”

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Posted 6 years ago

Hi, thanks for your review. We are glad to hear that you found our service to be to such a high standard and we were able to help with everything you needed. We look forward to seeing you again soon.

Posted 6 years ago

“Everything it's okay”

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Posted 6 years ago

Thank you very much Georgiev.

Posted 6 years ago

“Excellent service, very quick and helpful”

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Posted 6 years ago

Thank you Jeanette. Enjoy your next trip and we look forward to helping you again soon.

Posted 6 years ago

“Can’t express how pleased I am with the app and ease of booking ferry/tunnel trips etc. All done by yourself with confirmation within minutes of your booking. I Haven’t once been unable to catch a ferry I’ve wanted too.”

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Posted 6 years ago

Thank you for your kind comments. We're really pleased to hear you have a great experience with the Freightlink App.

Posted 6 years ago

“Our operatives reported a very good journey”

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Posted 6 years ago

Hi Emily, thank you for your review. We are glad to hear your journey went smoothly and look forward to seeing you again soon.

Posted 6 years ago

“Quickly sorted out my journey and all its problems (my fault 😊) ... very professional and polite. Will always be using Freightlink from now on. Cheers guys!”

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Posted 6 years ago

Hi Ken, thank you for your review. We are glad to hear we could fix any issues you had with your journey and that you found our team to be professional and polite, we look forward to seeing you again soon!

Posted 6 years ago

“Excellent customer care and easy solution to ship”

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Posted 6 years ago

Hi Darren, thank you for your review. We are glad to hear you found our customer service to be excellent and look forward to seeing you again soon.

Posted 6 years ago

“easy to book. convienient. great support.”

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Posted 6 years ago

Thank you for your kind comments. Much appreciated.

Posted 6 years ago

“Easy to book and very helpful staff...”

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Posted 6 years ago

Hi Martin, thank you for your review. We are glad to hear you found us easy to book with and our team were able to help you with your needs, we look forward to seeing you again soon.

Posted 6 years ago

“Absolutely brilliant . Great from start to finish. First time user and expecting some assle , but Paul Clarkson Jones and team made everything easy. Wont use anyone else only this company. Big thank you”

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Posted 6 years ago

Good to hear you had a great experience with Paul and our team, Paulo. We will certainly pass your comments on. Look forward to speaking to you again soon. Thank you.

Posted 6 years ago

“It's a pleasure to deal with Freightlink. Is among the most professional companies I have dealt with. I strongly recommend Freightlink as your business partner. Especially there's a guy, named Mircea , that helped me on numerous occasions. A real professional. Definitely recommended. Keep doing the great work.”

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Posted 6 years ago

Thank you for your very kind comments Andrei. We will certainly pass your comments onto Mircea. We look forward to helping you again soon.

Posted 6 years ago

“Friendly people”

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Posted 6 years ago

Thank you.

Posted 6 years ago

“What a great and friendly experience. It was almost effortless to book online, we arrived at the port and everything was ready for us. It really was an enjoyable experience throughout. Thanks for simplifying our logistics and saving us money as well.”

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Posted 6 years ago

Thank you for your fantastic feedback Andy. It's great to hear you had an amazing experience with our website. We look forward to helping with your logistical requirements again soon.

Posted 6 years ago

Freightlink is rated 4.8 based on 3,118 reviews