Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.78

4.8 Rating 3,391 Reviews

95 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,391 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Excellent customer service from the whole team. Would like to particularly thank Rebecca Demaine for all of the advice, answers to all our questions and fantastic customer service.”

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Posted 6 years ago

Thank you for your kind comments. Rebecca really does work hard for her customers.

Posted 6 years ago

“The best ttttttt”

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Posted 6 years ago

Thank you very much.

Posted 6 years ago

“Благодаря на г-н Янислав Иванов ! Благодаря,за отделеното време и за всичко което вършите за нас! Удоволствие е да се работи с професионалисти .”

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Posted 6 years ago

Благодаря ви много за подкрепата.

Posted 6 years ago

“Yanislav Ivanov is exellent!”

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Posted 6 years ago

Thank you for your review. We will pass them on to Yanislav.

Posted 6 years ago

“For me it was absolutely perfect!Thanke you.”

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Posted 6 years ago

You are very welcome Andries. Thank you for your feedback. Have a nice day.

Posted 6 years ago

“Super, Jestem bardzo zadowolony z waszej usługi. Polecam wszystkim”

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Posted 6 years ago

Dziękuję bardzo za recenzję.

Posted 6 years ago

“Good value”

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Posted 6 years ago

Thanks for your feedback.

Posted 6 years ago

“Booking facility was very easy and rates are excellent”

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Posted 6 years ago

Thanks for your feedback. Good to hear you had an excellent experience with us.

Posted 6 years ago

“Hallo any discounts?”

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Posted 6 years ago

Hello Valerijus. Thank you for your rating. Please contact your account manager to discuss your rates.

Posted 6 years ago

“С благодарност към г-н Янислав Иванов! Благодаря за вниманието, за отделеното време и за цялостното съдействие! Удоволствие е да се работи с Вас! Продължавайте все така.”

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Posted 6 years ago

Благодаря ви за любезните коментари.

Posted 6 years ago

“Nice and helpful people to work with! Will use them again for sure!”

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Posted 6 years ago

Thank you for your kind comments George. Good to hear we helped.

Posted 6 years ago

“toller Kundenservice”

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Posted 6 years ago

Danke Wolfgang. Einen schönen Tag noch.

Posted 6 years ago

“Always helpful staff, clean and well provided for ship (Stena), very happy with Freightlink - they always deliver!”

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Posted 6 years ago

Thanks for your super review Bryan. Glad to hear you had a good sailing and that Freightlink delivered. Have a nice day.

Posted 6 years ago

“Wszystko sprawnie i szybko ,Polecam”

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Posted 6 years ago

Dziękuję bardzo!

Posted 6 years ago

“I have been dealing with Sadie Ashton this evening, and she has been really patient, after I sent a DGN under the wrong booking, their was no fuss and Sadie just took in her stride, and we got through it, I was really impressed, the communication was good and Sadie replied very quickly to my emails, which i really appreciated. Well done Sadie, hope your other customers are more straight forward. This was a great example of excellent customer service!”

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Posted 6 years ago

Thank you for your fantastic review. The difficult stuff is what we specialise in so it's great to hear that Sadie was able to solve your DGN issue. We'll be sure to pass your comments on to her this morning. Have a great day.

Posted 6 years ago

“Wie immer sind wir mit der Buchung sehr zufrieden, einfach , schnell und unkompliziert. Vielen Dank für ihre Mühe. Gibt es die Möglichkeit von Rabatten, wenn wir mehrmals im Jahr buchen, wir buchen ausschließlich über Frightlink?”

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Posted 6 years ago

Vielen Dank für Ihr Feedback. Bitte wenden Sie sich an Ihren Account Manager, um weitere Informationen zu den Preisen zu erhalten.

Posted 6 years ago

“It was a pleasure to speak with you. Also i Would like to thank you to Becky Demaine who gave me a lot of information and make me understand everything. Thank again Becky Demaine.!!!!×××”

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Posted 6 years ago

Thank you very much Sorin for your feedback. We will pass on your kind comments to Becky. Have a great day.

Posted 6 years ago

“I am happy whit your service, I like your opinion about this job, tank you”

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Posted 6 years ago

Thank you for your kind comments. Have a nice day.

Posted 6 years ago

“Becky is bubbly, bright and extremely supportive”

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Posted 6 years ago

Thanks for the review Shaun. We'll certainly pass on your kind words to Becky. Enjoy your day.

Posted 6 years ago

“Very helpfull kept us informed throught out.”

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Posted 6 years ago

Thanks John. Much appreciated. Glad we could help.

Posted 6 years ago

Freightlink is rated 4.8 based on 3,391 reviews