Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,256 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,256 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Ivan and Joseph have both been incredibly helpful with our latest shipment of aid to Ukraine. This included the booking aswell as assistance with the paperwork, and a very competitive price. Thank you both so much for your help”

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Posted 2 years ago

Hello, thank you so much for your review! We're thrilled to hear that our team of experts have made your booking experience stress-free. We will let Ivan and Joseph know about your feedback asap!

Posted 2 years ago

“Изключително отношение. Лесна комуникация! Бих препоръчала на всеки! Благодаря ви, г-н Янислав Иванов!”

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Posted 2 years ago

Благодарим ви за отзива, оставаме на Ваше разположение.

Posted 2 years ago

“Thank you professional service”

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Posted 2 years ago

Hi Craig, Thank you for your review, we're glad to hear that you enjoyed booking your tickets with us!

Posted 2 years ago

“Urgently needed a ferry to and from obscure crossing points, Patrik S and Lukasz dropped everything to sort this out for us - very grateful.”

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Posted 2 years ago

Thanks for your review, Lee. We'll pass on your kind comments to Patrik and Lukasz. Have a nice day!

Posted 2 years ago

“The Freigthlink Team is really fantastic. We had problems with the return - it was weekend and the team Freighlink solved this in a few minutes, so we get back to Calais. It´s so good to have experience and people who take care! We always book with Frightlink - great!!!”

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Posted 2 years ago

Thank you for your wonderful 5-star rating and your continued loyalty. Having experienced and caring people on our team is a top priority for us, and we're delighted that you recognise and appreciate that. Have a great day!

Posted 2 years ago

“Thank you Denisa for your help today and patience over the last few hours in getting our crossing sorted. We have a real challenge with our ADR load this night, luckily you knew all the options available to keep our van moving. We will know, going forward, to book from Liverpool instead of Holyhead this kind of loads. Keep on the good work, Best Regards form our team at Cargo Today LTD.”

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Posted 2 years ago

Thank you for your review. We really appreciate your kind words. We'll pass your comments on to Denisa.

Posted 2 years ago

“The team are always willing to help with any queries and are quick at responding. I struggled with uploading the port pass details and the customer advisors were straight on with helping me and adding the details to my existing booking. Thank you to Julia Slomiana for completing this for me and also to Ana Nikitina for the support in locating the port pass section.”

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Posted 2 years ago

Thank you so much for your fantastic 5-star review. We really appreciate it. It's great to hear that our dedicated team was able to assist you with your queries. We'll make sure to pass on your appreciation to Julia and Ana.

Posted 2 years ago

“Rewelacja, sprawnie i profesjonalnie”

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Posted 2 years ago

Dziękujemy za wystawienie opinii, Pani Beato! Cieszymy się, że rezerwacja z nami przebiegła sprawnie i bezproblemowo.

Posted 2 years ago

“All good, keep up the good work.”

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Posted 2 years ago

Hello Radoslav, thank you for your review! We're glad to hear your booking was easy and hassle-free!

Posted 2 years ago

“Egyszerű gyors ügyintézés”

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Posted 2 years ago

Köszönjük a visszajelzést

Posted 2 years ago

“As always an smooth and correct booking, with compatitive pricing. Alexandra thx, always helpfull and friendly”

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Posted 2 years ago

Hello Frank, thank you for your review, we're happy to hear that your experience with us was positive! We will let Alexandra know about your feedback right away.

Posted 2 years ago

“OTTIMO SERVIZIO”

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Posted 2 years ago

Grazie mille per aver scelto Freightlink - a la prossima!

Posted 2 years ago

“Il Signor Sean Zaniboni è stato molto cordiale e competente. Ci ha seguiti ed aiutati passo per passo. Grazie”

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Posted 2 years ago

Grazie mille per aver scelto Freightlink - a la prossima!

Posted 2 years ago

“Перфектно обслужване!”

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Posted 2 years ago

Благодаря!

Posted 2 years ago

“Благодарен съм за съдействието от колегите. Наложи се два пъти да променя една и съща резервация.”

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Posted 2 years ago

Благодарим Ви за любезните думи и положителната оценка. Радваме се да чуем, че нашият екип е успял да Ви помогне с промените в резервацията. Ние сме подготвени да се адаптираме към променящите се обстоятелства и сме ангажирани да предоставяме изключително обслужване на клиентите. Ценим Вашето доверие и се надяваме да Ви видим отново скоро.

Posted 2 years ago

“Fast and helpful responses. Nothing to complain about!”

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Posted 2 years ago

Hello Nathan, thank you so much for your review, we're happy to hear that you are satisfied with our services!

Posted 2 years ago

“Overall, I am very satisfied with Freightlink's services and can confidently recommend them to others. The price is competitive and the service quality is high.”

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Posted 2 years ago

Hello Jurate, thank you so much for your review! We're thrilled to hear that you are happy with our services.

Posted 2 years ago

“PERFECT.Reactive service!!very perfect”

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Posted 2 years ago

Hello Matthias, thank you so much for your review!

Posted 2 years ago

“I am both fortunate and grateful for the exceptional service I've from John Gaskell and his team members, Adam, Alexandra and Gabriel at Freighlink. When my vehicle broke down in the Republic of Ireland I turned to a large national company with whom I have comprehensive cover. Despite their assurances this company failed to deliver my vehicle to Dublin port on two occasions resulting in two paid ferry bookings being lost. Were it not for Freightlink I sense my vehicle would still be in Dublin. When I contacted Freighlink to make a third ferry booking they immediately understood my frustration and demonstrated an intent to have my vehicle returned to England. It was the first time in a difficult period that I felt reassured. Thanks to John and his team arrangements were made for my vehicle to be picked up from a depot in Dublin, transported to Holyhead and delivered to my garage of choice in England in a very short time. I was kept fully informed at all times. I had total confidence in Freightlink. At all times, John and his team were courteous, friendly, professional and supportive. So refreshing to experience such a positive service approach. I recommend Freightlink to all that have need of their service. Thank you John, Adam, Alexandra and Gabriel. Your help is very much appreciated.”

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Posted 2 years ago

Hi Alan, We are delighted to hear that you had such a positive experience with Freighlink. We understand that your vehicle breaking down in Ireland was a stressful situation, and we are glad that we were able to help you return it home safely and efficiently. Our team strives to provide exceptional customer service, and we are thrilled that our efforts were appreciated. Thank you again for taking the time to share your feedback!

Posted 2 years ago

“It’s been a long time a company has stood out in their prompt replies, their exceptionally kind and patient professionalism on the phone and nothing was too much trouble from a simple question to making and changing my booking when work load had finished early. It’s been a very pleasant experience working with FL and I fully recommend this company to anyone wishing to move your vehicle, in my case on a ferry to the IOM. Please thank all your team as every spoke in your company’s wheel is just as important as the other!! A massive Thank you!!”

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Posted 2 years ago

Thank you so much for your review. We're thrilled to hear that our team helped make the vehicle moving process stress-free, and we'll make sure that our amazing team is aware of your glowing feedback right away!

Posted 2 years ago

Freightlink is rated 4.8 based on 3,256 reviews