Freightlink Reviews

4.8 Rating 2,420 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,420 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 29th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service!”

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Posted 5 years ago

Thank you for the feedback Gerasim, we look forward to helping you with any of your freight ferry needs in the future.

Posted 5 years ago

“Good company but can't find the invoice to cover the outgoing!”

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Posted 5 years ago

Sorry to hear you are having an issue with your invoice. We have replied privately. Apologies for any inconvenience caused.

Posted 5 years ago

“It was a good experiece. Helpful staf, and great solutions. A bis expensive in compqration with competiton but great after all.”

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Posted 5 years ago

Thank you for your feedback Daniel, I'm glad you've found our staff and service so helpful. We look forward to helping in any way we can in the future.

Posted 5 years ago

“Great service throughout. Easy to book and vaule for money.”

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Posted 5 years ago

Thank you for the positive feedback! We're really glad you have found our process so easy, we look forward to helping in any way we can in the future.

Posted 5 years ago

“\good operation , information in comuter wrong , some Times reality all the best contact with freightlink people”

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Posted 5 years ago

Thank you.

Posted 5 years ago

“The freight website was easy to use, booked easily. We have not yet made the journey so cannot comment on that at the moment.”

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Posted 5 years ago

We're glad you found our website so easy to use, we have worked hard to give our customers the best experience possible. Thank you for the feedback and we wish you the best on your journey.

Posted 5 years ago

“We love using Seatruck, the staff are very friendly and we like the no frills approach, and a good clean cabin. For the 1st time we were delayed leaving Heysham, having been told to arrive no later than 12.30 midnight, for a 2am crossing we only left at 3am, so that was a bit of a bore.will definitely be back soon.”

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Posted 5 years ago

“ogólnie dobry kontakt, jedynie ceny mogły by byc niższe...”

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Posted 5 years ago

“Very Helpful took out the stress of trying to sort and getting it right. Was great to have someone at the end of the phone and email, to help sort the travel arrangements out. Thank you.”

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Posted 5 years ago

“Ramona did a fantastic job supporting me after a few "IT queries". really helping and patient person.”

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Posted 5 years ago

“easy and fast booking”

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Posted 5 years ago

“Service exellent service second to none”

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Posted 5 years ago

“FOARTE BUNI”

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Posted 5 years ago

“Little difficulty to uae the website but the chat line excellent help”

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Posted 5 years ago

“Easy app to use, just shame not 24hr customer service available to assist when needed”

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Posted 5 years ago

“The staff were really helpfull and was pleasure to speak with them 1st class”

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Posted 5 years ago

“The actually booking service appeared easy enough to use. As I was doing a round trip - visiting friends in Carrickfergus and Co. Donegal then heading down to tour the Co Kerry & Co Cork coastline - I booked my outward journey Heysham to Warrenpoint and homeward Dublin to Heysham. As I wasn't certain that the site might 'allow' this sort of pick & mix, I did two seperate bookings / payments; on the second payment my credit card supplier viewed this as a possible fraudulent transaction and blocked my card. I had to go through the rigmarole of getting my card unblocked. NOT SEATRUCK'S FAULT. What is the process for booking out and return on two seperate routes?”

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Posted 5 years ago

“Nice simple good old fashioned service”

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Posted 5 years ago

“Good Happy”

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Posted 5 years ago

“System works fine but could be more functional, Freightlink should listen more to the clients.”

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Posted 5 years ago

Freightlink is rated 4.8 based on 2,420 reviews