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Freightlink Reviews

4.8 Rating 2,732 Reviews
94 %
of reviewers recommend Freightlink
4.8
Based on 2,732 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Freightlink Reviews

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

Write Your review

Freightlink 5 star review on 9th March 2025
Zürrer L
Freightlink 5 star review on 23rd November 2024
Lyme B
Freightlink 5 star review on 30th August 2024
Guy B
Freightlink 5 star review on 29th January 2024
Eduardo M
Freightlink 5 star review on 23rd December 2023
Petru I
Freightlink 5 star review on 1st November 2023
Yuliyan V
Freightlink 5 star review on 23rd October 2023
Huseyin K
41
Anonymous
Anonymous  // 01/01/2019
We work perfectly with you.
Helpful Report
Posted 5 years ago
Thank you very much for your feedback. Have a nice day.
Posted 5 years ago
Buchungen wurden schnell bearbeitet und bestätigt.
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Posted 5 years ago
Vielen Dank für dein Feedback.
Posted 5 years ago
Should of been a 5 star rating but "the app" isn't available on my Chromebook so only 4 star... Becky was absolutely brilliant, very knowledgeable, helpful and has a great can-do attitude... Credit to the company...
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Posted 5 years ago
Thanks for your kind review Brad. We'll pass on your comments to Becky. This is actually the first time that somebody has mentioned using the Freightlink App on a Chromebook. We presumed that customers would just open Google Chrome and book on the website. We'll certainly investigate a Chromebook optimised version of the app. Thanks for letting us know.
Posted 5 years ago
vsi4ko beshe nared blagodaria
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Posted 5 years ago
Благодарим Ви за обратната връзка. Пази се.
Posted 5 years ago
Der persönliche Kontakt mit David Hladky war sehr angenehm und ich habe mich gut aufgehoben gefühlt R Reetz
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Posted 5 years ago
Vielen Dank.
Posted 5 years ago
Eurotunnelbuchung ging einfach und schnell. Ich fand nur die Option HIN und RETOUR nicht bzw. konnte sie da nicht auswählen.
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Posted 5 years ago
Es freut uns zu hören, dass unsere Dienstleistung mit dem Eurotunnel problemlos für Sie vonstatten gegangen ist. Ein Mitarbeiter wird sich mit Ihnen in Verbindung setzen, um sich mit Ihrem Problem für die Retourbuchung zu befassen.
Posted 5 years ago
Swift and simplified service from Paul which helps save time etc. Very friendly and objective in approach. Question 1 should allow multiple selection: 'How did you communicate with the company'
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Posted 5 years ago
Thanks for your feedback Victor. Great to hear Paul was able to provide you with a swift service.
Posted 5 years ago
had a duplicate account which caused a few problems but quickly sorted and rectified
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Posted 5 years ago
Apologies for the account error. Glad to hear your problem was sorted. Thank you.
Posted 4 years ago
The app isn't the best but when I called to ask a few questions the woman on the phone was very helpful and seemed to have as much time as I needed . App needs work though .
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Posted 5 years ago
We're sorry to hear the Freightlink App didn't match your requirements. We have emailed you separately to find out more. It's great to see that our team could help though.
Posted 5 years ago
Becky is very helpful on last-minute bookings and helping to save money, always happy over the phone!
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Posted 5 years ago
Thank you for your review. We have passed your comments on to Becky.
Posted 4 years ago
Ivan and Maria in customer service were a great help when booking an unaccompanied vehicle.
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Posted 5 years ago
Glad to hear we could help you with your unaccompanied vehicle. We will pass your comments onto Maria and Ivan.
Posted 5 years ago
1) fabulous help with a last minute booking to ensure a Sameday French ADR Delivery, together with my dog in the passenger seat. 2) immediate processing of ADR paperwork avoided potential delays upon boarding. 3) agreed rate of £111 for outward and return journeys, but received two invoice charges to my bank account of £145 and £135???
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Posted 5 years ago
Hi Sonia, good to hear you had a mainly positive experience with us. ADR can be a tricky one so it's good to hear the Freightlink team sorted you out. In regards to your rate query, can I suggest you contact your account manager please? I'm sure they'll be able to clarify.
Posted 5 years ago
Fast easy to book with website or App showing comparable and competitive prices.
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Posted 5 years ago
Thank you for your review. We are glad to hear you found our website and App easy to use and our prices agreeable, we look forward to seeing you again soon.
Posted 5 years ago
Easy to book and a great price
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Posted 5 years ago
Hi Jane, thank you for your review. We are glad to hear you were able to easily book and found our prices to be competitive. We look forward to seeing you again soon.
Posted 5 years ago
Very helpful
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Posted 5 years ago
Hi Terry, thank you for your review. We are glad to hear we could be of help to you with your booking and look forward to seeing you again soon.
Posted 5 years ago
The booking service was straight forward. The confirmation however was not. As i booked the night before sailing, I had no confirmation in writing. This turned out to be a slight issue, as the return ferry i asked to be on was full, and i was moved to a later ferry, which made my customer a bit touchy as his product was late.
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Posted 5 years ago
Sorry for the delay in confirming your booking. Unfortunately we didn't receive a booking confirmation response from the operator until the following morning. Sincere apologies for any inconvenience caused.
Posted 5 years ago
Fácil de reservar y confirmación inmediata
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Posted 5 years ago
Muchas gracias.
Posted 5 years ago
Rebecca damaine was very professional and I look forward to working with her soon I hope regards Peter
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Posted 5 years ago
Thank you for your review. We are glad to hear you found our staff to be professional and helpful and we look forward to seeing you again soon.
Posted 5 years ago
Simple easy to book. Price could be better!!
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Posted 5 years ago
Hi John, thanks for your review. We are glad to hear you found us simple to book. We look forward to seeing you again soon.
Posted 5 years ago
Nice quiet sailing
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Posted 6 years ago
Hi Paul, thank you for the review, we are glad your sailing went so smoothly and look forward to seeing you again soon.
Posted 6 years ago
Freightlink is rated 4.8 based on 2,732 reviews