Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,430 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,430 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 29th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FOARTE BINE”

Helpful Report

Posted 3 weeks ago

Vă mulțumim pentru recenzia dvs., ne bucurăm să aflăm că experiența dvs. cu Freightlink a fost una pozitivă!

Posted 3 weeks ago

“Perfect service”

Helpful Report

Posted 3 weeks ago

Hello, and thank you for your review! We're thrilled to hear that your booking experience with us was positive.

Posted 3 weeks ago

“Very helpful member of staff. Looking forward to dealing with her in the future!”

Helpful Report

Posted 4 weeks ago

Hi George, thank you for your review. We're happy to hear that our team member was able to help and made your booking hassle- free!

Posted 4 weeks ago

“Very happy great service highly recommend”

Helpful Report

Posted 1 month ago

Hello, and thank you for your review. We're thrilled to hear that our customer service team was able to help with your booking!

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

Hello Vasil, thank you so much for your review! We're thrilled to hear that our team of experts were able to answer your questions and help with your booking.

Posted 1 month ago

“Customer service seem excellent and helpful”

Helpful Report

Posted 1 month ago

Hello, and thank you for sharing your review. We're thrilled to hear that our team of experts were able to help and made your booking experience with us simple and hassle free!

Posted 1 month ago

“Polecam, szybka i fachowa obsługa.”

Helpful Report

Posted 1 month ago

Dziękujemy serdecznie za wystawienie opinii- cieszymy się, że nasz zespół ekspertow był w stanie pomoc w szybkiej i sprawnej rezerwacji!

Posted 1 month ago

“Професионалисти както винаги”

Helpful Report

Posted 1 month ago

Здравейте, благодарим Ви за отзива.

Posted 1 month ago

“Хорошая компания быстро и качественно делает свою работу.”

Helpful Report

Posted 1 month ago

Здравствуйте, и спасибо за ваш отзыв! Мы рады слышать, что наша команда экспертов помогла сделать ваш опыт бронирования с нами простым и беззаботным.

Posted 1 month ago

“As usual a great team and manager Joe. Nothings ever to much trouble for the guys and gals. Thank you freightlink”

Helpful Report

Posted 1 month ago

Hi Alan, and thank you for your review. We're thrilled to hear that our team experts is always able to help with any queries you have- we'll make sure to let them know about your comments right away!

Posted 1 month ago

“service support is amazing and quick to respond.”

Helpful Report

Posted 1 month ago

Hello, and thank you for your review. We're happy to hear that your booking experience with us was a positive one!

Posted 1 month ago

“Great Site to Book Ferries”

Helpful Report

Posted 1 month ago

Hi Fred! Thank you for your review. We're happy to hear that you found our booking tool easy to use!

Posted 1 month ago

“good service !”

Helpful Report

Posted 1 month ago

Hi Martine, thank you for your review! We're happy to hear that your booking process with us was hassle-free, and we're looking forward to working with you in the future.

Posted 1 month ago

“Very good .....”

Helpful Report

Posted 1 month ago

Hello, and thank you for your review! We're happy to hear that your experience with us was a positive one. All the best!

Posted 1 month ago

“Thanks you did good job son I will have other booking with you”

Helpful Report

Posted 1 month ago

Hi Rashad, thank you for your review! We're happy to hear that your booking went smoothly with us, and we're looking forward to be working with you in the future. All the best!

Posted 1 month ago

“I have to say, you guys where great. This was my first booking with you and it was fairly straight forward. That is until my driver got to port when P&O said that we didnt have a booking and they where really unhelpful. After a quick call to yourselves, your agent rang my driver, spoke with agent at the port and sorted it all out, my driver got on the ferry and continued his journey. Unbelievable customer service from your agent who went over and above to do her job and eleviate my stress levels. THANK YOU!!!”

Helpful Report

Posted 1 month ago

Hello Gareth, thank you so much for your review. We're happy to hear that our team helped make the journey less stressful, and will make sure to pass on your feedback to the relevant agent right away!

Posted 1 month ago

“Amazing service! I booked the wrong way and called at 8pm and the team were able to change the booking with no hassle. This is our second trip but we will be doing many more with Freightlink!!”

Helpful Report

Posted 1 month ago

Hello, and thank you for your review. We're happy to hear that our team of experts was able to quickly help with your booking, and are looking forward to working with you in the future!

Posted 1 month ago

“Customer service is great. Very helpful and easy to followed. Thanks”

Helpful Report

Posted 1 month ago

Hi Claude, thank you for your review! We're pleased to hear that our team of experts was helpful and made your booking experience hassle-free. All the best!

Posted 1 month ago

“I use Frieghtlink daily for my companies crossings. I can't thank this team enough for their continious help and patience. Especially when myself or my team are in contact with them daily about crossings.”

Helpful Report

Posted 1 month ago

Hello Sarah, thank you so much for your review! We're pleased to hear that our experts helps make your booking experience hassle free- we'll also make sure to pass your message onto the relevant team right away!

Posted 1 month ago

“Alles top gelaufen immer wieder gerne”

Helpful Report

Posted 1 month ago

Vielen Dank für Ihre Bewertung! Es freut uns zu hören, dass Ihre Erfahrung mit Freightlink eine positive ist.

Posted 1 month ago

Freightlink is rated 4.8 based on 2,430 reviews