Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.76

4.8 Rating 2,423 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,423 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 29th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You guys were great. It was the first time I've had to deal with all this. You made it so easy. Thank you.”

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Posted 2 months ago

Hi David, Thank you so much for your review- we're pleased to hear that your experience with us was positive, and that we were able to made your booking process as smooth as possible! We're looking forward to working with you in the future.

Posted 1 month ago

“All was good with the booking”

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Posted 2 months ago

Dear Ingo, Thank you so much for the 5-star rating for Freightlink- we're pleased to hear that your booking experience was positive!

Posted 2 months ago

“I was luck this evening to call freightlink and Denisa Ifteme answered my call. She was excellent, listen to my problem and worked through all points from my booking through to my export documents and completing the port base form manually because the automated email didn't populate a form to complete from UK to Holland but the reverse Holland to Harwick. I was frustrated at the first contact with Denisa Ifteme as the team needed to board and thing were looking not good.... she was patient, calm and had the knowledge to help me resolve the issue....please give a voucher to say thanks..well done x”

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Posted 2 months ago

Thank you for leaving a 5-star review- we're really pleased to hear that our team member was able to help with the issue you have had and leave such a positive impression! We will make sure to pass the message on to the relevant team right away. All the best!

Posted 2 months ago

“top service”

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Posted 2 months ago

Thank you for leaving a 5-star rating for Freightlink- we're pleased to hear that you had a positive experience with us, and we're looking forward to working with you in the future!

Posted 2 months ago

“Really helpful and pleasant team”

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Posted 2 months ago

Hi Amanda, thank you so much for your review- we are pleased to hear that our team was able to help out with your queries, and we're looking forward to working with you again in the future!

Posted 2 months ago

“Buna ziua! A fost totul okey!”

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Posted 2 months ago

Bună ziua și vă mulțumim pentru recenzia dumneavoastră. Ne bucurăm să aflăm că experiența dvs. cu Freightlink a fost pozitivă și așteptăm cu nerăbdare să lucrăm cu dvs. în viitor!

Posted 2 months ago

“Very simple one point of contact and with the benefit of their partner to do the customs.”

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Posted 2 months ago

Thank you so much for your review- we're pleased to hear that your experience with Freightlink was a positive one, and we're looking forward to working with you in the future!

Posted 2 months ago

“Greate and helpfull customer service.”

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Posted 2 months ago

Hi Grzegorz! Thank you so much for your positive review- we are pleased to hear that our team of experts was able to help with your enquiries, and looking forward to work with you in the future. All the best!

Posted 2 months ago

“I just wanted to say a big thank you to the booking team. Our client decided to change our dates of attendance after I had booked the ferries. They were very helpful and moved the bookings for us. Much appreciated :)”

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Posted 2 months ago

Thank you for your great review. We are pleased to hear that our team of experts were able to help you, and will make sure to pass on your message :) All the best!

Posted 2 months ago

“Everything was great”

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Posted 2 months ago

Thank you for your review! We're glad to hear that your experience with us was positive. All the best!

Posted 2 months ago

“Very pleasant experience, helpful staff in a very delicate and time critical situation. Very impressed. Thanks for the help guys.”

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Posted 2 months ago

Thank you for taking the time to leave us a review! At Freightlink, we work hard to provide an industry-leading service - so it's fantastic to hear that you have had a positive experience with us. Our experts are always on hand to help. Have a great day!

Posted 2 months ago

“Very nice , quick action.”

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Posted 2 months ago

Thank you for leaving us a review! It's great to hear that you have had a good experience with us

Posted 2 months ago

“always so helpful on the phone when you ring”

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Posted 2 months ago

Hi Susie, thank you for taking the time to leave us a review. It's great to hear that our experts could support you with your booking! We're always here to help. Have a great day!

Posted 2 months ago

“Quick and easy 😌”

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Posted 2 months ago

Thanks for the 5 star rating, Musawar! We're glad you enjoyed using Freightlink and we look forward to continuing to provide an industry leading service! Have a great day

Posted 2 months ago

“First time dealing with Freightlink, from start to finish every person i dealt with was very helpful and courteous, other companies need to take a leaf out of their book. I would thoroughly recommend Freightlink. Andrews Office Furniture”

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Posted 2 months ago

Hi Jackie, Thank you so much for your review! We are pleased to hear that your experience with us was a positive one, and that our team of experts was able to help with all your queries with ease. We will make sure to pass your review on to the relevant team right away!

Posted 2 months ago

“Great experience, as usual. Very friendly helpful knowledgeable crew always keen to help. Thank you”

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Posted 2 months ago

Thank you so much for your 5-star rating of Freightlink, Dave! We really appreciate your feedback and look forward to working with you in the future. Have a great day

Posted 2 months ago

“Freightlink customer service is absolutely fantastic - they always go above and beyond the call. My company uses Freightlink four or five times a year and every time they've helped resolve issues. Truly thankful for their help and would recommend.”

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Posted 2 months ago

Thank you for your review. It's great to hear that our customer service team has made the booking process seamless and problem-free. We will make sure to pass on the message to the relevant team right away! Thank you again, and we're looking forward to working with you in the future!

Posted 2 months ago

“Booking was very easy, the service was super friendly and the staff were very helpful.”

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Posted 2 months ago

Hi Jennifer, thank you so much for your review, we will make sure to pass on the message to our customer service team. We're looking forward to working with you in the future!

Posted 2 months ago

“Super convenient Efficient staff , always willing to assist the best way possible”

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Posted 3 months ago

Hi Eduardo, thank you for your review! We're glad to hear our team is always able to help, and will make sure to pass on the message to the customer service. Have a great day!

Posted 3 months ago

“Ottimo servizio”

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Posted 3 months ago

Ciao Carolina, grazie mille per la tua recenzione!

Posted 3 months ago

Freightlink is rated 4.8 based on 2,423 reviews