FreeAgent Reviews

Name: FreeAgent
Rating: 4.47

4.5 Rating 635 Reviews

89 %

of reviewers recommend FreeAgent

Company Reviews

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4.5

Based on 635 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0800 288 8691

Email:

marketing@freeagent.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to setup and get going.”

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Posted 3 years ago

“For me, FreeAgent offers everything I need to run my business finances.”

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Posted 3 years ago

“Really easy to set up and run, even for an accounting oaf like me! Good value for what it delivers..”

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Posted 3 years ago

“Really makes book work easy. Everything in one place,making vat and vat returns simple. Can recommend”

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Posted 3 years ago

“Support has been superb. Cannot recommend enough.”

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Posted 3 years ago

“It's too complicated, the user interface is too complicated for a non-accountant. It really needs to be step by step.”

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Posted 3 years ago

Hi Emma, Our support team will be happy to discuss with you in more detail if you're able to contact them on support@freeagent.com Thanks! 🙂

Posted 3 years ago

“Excellent accounting software, easy to use. Previously using Sage which seemed overly complicated & overly expensive for a small business.”

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Posted 3 years ago

“Easy to navigate and use on the go.”

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Posted 3 years ago

“I have found FreeAgent extremely useable and exactly what I have needed for my small therapy business. Thank you.”

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Posted 3 years ago

“Once I got the hang of it I found it simple and easy to use. I also really liked the payroll feature for no additional cost. Do think it is a little expensive when you are a one man band though.”

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Posted 3 years ago

“Easy to use platform and great support team”

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Posted 3 years ago

“My stress levels are falling already! Peace of mind knowing everything is in order and easily accessible to my accountant. Thanks Freeagent!!”

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Posted 3 years ago

“Very easy to use accounting software, with all the capability I need to submit data to HMRC as well as manage cashflow for my business. The online guidance material is good in coverage and clarity and the support team excellent - and very quick - if you need additional help.”

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Posted 3 years ago

“Totally revolutionised my business accounting. Thoroughly recommend.”

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Posted 3 years ago

“Very easy to use and support personnel have provided excellent answers.”

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Posted 3 years ago

“I'm using FreeAgent only for a week now and need more time to work out all functions. I'm specially concern about Payroll and it's functions which I'm finding limited compare to Payroll software I currently use (BrightPay). Also complicated recording CIS deductions from subcontractors payments - generally CIS recording as contractor and/or subcontractor needs improvement (should be linked to payroll payments, balancing the account) - unless I'm doing something wrong. That's the main reason of giving only 3 stars for the time being.”

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Posted 3 years ago

“I have tried all accounting softwares out there… I am self employed and I am not an accountant nor an expert. I think FreeAgent offers a lot and there is plenty of information available. There are several good reasons to chose FreeAgent and in my opinion it is a very well designed software. The strongest point for me is the information available which makes me feel confident to have ‘put things in the right place’… And, if one discovers that there is a mistake, it is very easy to amend: other softwares have the ability to make things disappear and then one has to spend hours to find what went wrong. For me it’s thumbs up all the way, well done guys!”

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Posted 3 years ago

“The Good: Pricing is reasonable and support is usually readily available and helpful to the extent they can be given limitations of software. They have an easy remote access tool which also helps. I haven't submitted VAT yet but they are part of the HMRC tax made digital program. The Bad: Like many programs it doesn't appear the developers or product managers have ever actually used a program for small business accounting, in other words are familiar with the challenges such business owners face. What should be very intuitive things: ability to include expense receipt images with invoice, sorting expenses by month for invoicing, etc, are not available though have been requested repeatedly on forums. Interestingly enough there are responses from Freeagent over two years old saying functions like this are coming in new few months but have never materialised. I will most likely finish my year subscription and see if I can find better but then again it's not usually easy to change so we will see.”

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Posted 3 years ago

Hi there. We understand you have been in discussion with our support team, and we will ensure to pass all feedback and feature requests across to our product team. If you’d like to discuss specific feature requests further, please do email us on support@freeagent.com and a member of our team will get back to you. Thanks! The FreeAgent Team

Posted 3 years ago

“Amazing! Well done!”

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Posted 3 years ago

“Amazing! Well done!”

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Posted 3 years ago

FreeAgent is rated 4.5 based on 635 reviews