FreeAgent Reviews

Name: FreeAgent
Rating: 4.47

4.5 Rating 635 Reviews

89 %

of reviewers recommend FreeAgent

Company Reviews

Metrics

Info

4.5

Based on 635 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0800 288 8691

Email:

marketing@freeagent.com

Write Your review

Tell us how FreeAgent made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really simple to use tools and good layout for the dashboard. Expenses alignment and declaration of income and expenses could be easier to use. However, a very effective piece of software especially as it's free.”

Helpful Report

Posted 5 months ago

“Really handy and great on most things. Its approval of transactions is a little glitchy, could do with a menu where it lists and holds them when you are buying online like the NatWest banking app does as it often freezes on me at present. Also I know it’s old tech but the ability to pay cheques in would be helpful. Would also be good to be able to pay in at the NatWest bank as well as post offices. As I say, most things it does really well 👍”

Helpful Report

Posted 5 months ago

“Great intuitive software. Free 1 on 1 phone tutorial to get set up. Highly Recommend”

Helpful Report

Posted 5 months ago

“Amazing and very easy to use, first-class product. 10/10”

Helpful Report

Posted 6 months ago

“Takes the fear out of doing the accounts for your new business. Loads of helpful resources inc YouTube”

Helpful Report

Posted 6 months ago

“I’m new ! But totally impressed, so far . I’m self employed and just want to get on with my job. FreeAgent let’s you ! Absolutely brilliant, I haven’t got to worry at all about the accounts. Linked to my business bank - it does it automatically. Total business control in one ! From doing an estimate for a customer to invoicing. Really enjoying seeing clearly where I’m at financially at the press of a button- anytime. Highly recommend 👍”

Helpful Report

Posted 6 months ago

“I am so glad to have been introduced to FreeAgent.”

Helpful Report

Posted 6 months ago

“Excellent easy to use.”

Helpful Report

Posted 7 months ago

“Very impressed so far. Easy to use and covers all the bases for a new consultancy covering time tracking, expenses and invoicing.”

Helpful Report

Posted 7 months ago

“I've retired and just started as a sole trader doing so me gardening. Easy to use, keep track of expenses etc. All in all a nice handy, easy to use, piece of software that will make doing my tax return easy.”

Helpful Report

Posted 8 months ago

“Excellent business s/w for my sole trader operation ! Easy to operate keeping my invoicing in check. Would love to see an inbox so my suppliers can send a receipt directly to my FreeAgent account to make my life easier! Regards . Roy”

Helpful Report

Posted 8 months ago

“Excellent general support, especially producing invoices!”

Helpful Report

Posted 8 months ago

“It’s pretty easy to use and the help features are excellent which mean I can work out whatever activities I need to complete”

Helpful Report

Posted 9 months ago

“As a non-finance person I’m learning on the job. FreeAgent is pretty good but sometimes there a lack of information about how to do something. Ie instructions for paying dividends.”

Helpful Report

Posted 9 months ago

“Only been using it for about a month, but really pleased so far. I have a small consultancy business, and am self-employed. I do have an accounting background so have used plenty of finance systems, large and small. FreeAgent is really well suited to my needs, and I can do pretty much anything that I want with it. Set-up was easy. If I was to suggest an improvement it would be a better way to bring in balances and transactions from a previous accounting system. I ended up doing a manual journal, which was probably not ideal.”

Helpful Report

Posted 9 months ago

“This has been a life saver for me, and it’s brilliant how the payments are automatically categorised. Huge Thank You! And answer to my prayers.”

Helpful Report

Posted 9 months ago

“Good accounting software for the majority of small straightforward businesses. Any slight deviation, such as deposits or a need to split bills for job costing is not covered.”

Helpful Report

Posted 10 months ago

“The Freeagent software is misreading receipts and therefore storing the wrong figures.”

Helpful Report

Posted 10 months ago

“Easy to set up and use. Help facilities excellant”

Helpful Report

Posted 11 months ago

“I was very hesitant initially to move to FreeAgent having done everything manually up to this point, but the team has been very helpful in helping me understand how I can use it to suit my business needs. They are always helpful and friendly, patient and caring, and I get through to them in a matter of seconds rather than having to wait or go through an awful automated system. I'd highly recommend FreeAgent.”

Helpful Report

Posted 11 months ago

FreeAgent is rated 4.5 based on 635 reviews