Fowlers Parts Reviews

Name: Fowlers Parts
Address: 2-12 Bath Road, ,, Bristol
Rating: 4.86

4.9 Rating 14,564 Reviews

98 %

of reviewers recommend Fowlers Parts

4.9

Based on 14,564 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

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Fowlers Parts 5 star review on 15th June 2025

Kevin

Fowlers Parts 5 star review on 14th May 2025

Alister

Fowlers Parts 5 star review on 13th April 2025

Alan

Chris

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I items are not as shown , when I telephoned I was told the parts are no longer made and these were want they now make instead. I can accept that being the case . However, there is no mention on the parts website and no images showing the change in product, that’s bad , At £42+ I would send them back if I would get the postage too! I found the right indicator on another website for £15 inc. postage. That’s BAD”

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Posted 6 years ago

“No had money returned for discontinued parts.”

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Posted 6 years ago

“Ordered parts in December 2018 but by April 2019 stock still hadn’t come in! So I cancelled the out of stock item over the phone and the other two items showed up ... a month later! Adding insult to injury the price of the cancelled item was never refunded (despite two phone calls) and the remaining items could have been bought from the local Kawasaki dealer without the need for shipping (shipping was nearly half the cost). I’ll just be buying local from now on. Can’t be doing with the agro and can’t have my machine out of action for several months whilst waiting for parts to arrive.”

Helpful Report

Posted 6 years ago

Please accept our apologies that we were unable to supply the parts you required on this occasion. We can confirm that a refund has been issued which should have reached you. We will contact you directly to confirm details of the refund. Regards Fowlers Parts

Posted 6 years ago

“Sent wrong parts back , but never refunded”

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Posted 6 years ago

“I always feel Iike you are ripping me off. I ordered 6 small screws the postage was £3. This is not the first time you have don't this.”

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Posted 6 years ago

Hi John, Thanks for your email. You have ordered from us recently and left the same comments. As we explained before, please see below. We do try and keep our postage costs to a minimum, and as such we only have two main charges for mainland UK, which are post (£3.00 exc v.a.t) and DPD carrier (£5.50 exc v.a.t). We appreciate that the £3.00 charge may seem steep when compared to the perceived cost of an envelope and a stamp, or against the value of something like a washer or a nut that may cost less than this, but please understand that these costs not only cover the actual fee for the service, but also packing material costs, and the wages of a multi-person packing department in our warehouse that handles the hundreds of parcels and packets we send each day. Please also bear in mind that the £3.00 charge applies to orders up to £50.00 in value - orders of a higher value than that can be eligible for free delivery if placed online. Kind regards Fowlers Parts

Posted 6 years ago

“£3 Postage for 4 Screws is a absolute rip off. How you come to this price I don't know. Disgusting...”

Helpful Report

Posted 6 years ago

Hi John, Thanks for your email. We do try and keep our postage costs to a minimum, and as such we only have two main charges for mainland UK, which are post (£3.00 exc v.a.t) and DPD carrier (£5.50 exc v.a.t). We appreciate that the £3.00 charge may seem steep when compared to the perceived cost of an envelope and a stamp, or against the value of something like a washer or a nut that may cost less than this, but please understand that these costs not only cover the actual fee for the service, but also packing material costs, and the wages of a multi-person packing department in our warehouse that handles the hundreds of parcels and packets we send each day. Please also bear in mind that the £3.00 charge applies to orders up to £50.00 in value - orders of a higher value than that can be eligible for free delivery if placed online. Kind regards Fowlers Parts

Posted 6 years ago

“Item had arrived cracked on a small part of the fairing.”

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Posted 6 years ago

“Polite and Professional service once again.”

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Posted 6 years ago

“Parts never arrived and when replacements where sent i was only sent 2 o rings and not the main component”

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Posted 6 years ago

Hi Paul, I believe we have now contacted you and the problem has been sorted out for you. Kind regards Fowlers Parts

Posted 6 years ago

“U send me wrong part and when i emailed u got no reply what so ever”

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Posted 6 years ago

“When the gasket arrived it was squashed, had problems using it, things like that need to be in a box when posted,”

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Posted 6 years ago

“Looks like there is very little or no quality control on the original parts supplied by Honda or by the dispatchers at Fowlers. I received a drain bolt with galled threads, called you, no problem you dispatched another drain bolt, when I received it I could see the replacement was also galled even before I opened the clear plastic bag it was in. I again called and have hopefully now received a refund.”

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Posted 6 years ago

“To overpriced!.......”

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Posted 6 years ago

Hi, We're sorry you feel this way but we only sell parts at the manufacturers recommended retail price, no more no less. Kind regards Fowlers Parts

Posted 6 years ago

“Order parts on the Sunday And did not receive them, after speaking to them the problem was with delivery service”

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Posted 7 years ago

Hi Darryl, We're really sorry that the delivery didn't go quite right this. Hopefully, you'll give us an opportunity to demonstrate our usual high standards of customer service in the future. Kind regards Fowlers Parts

Posted 7 years ago

“Waited for ao long for my parts to arrive.”

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Posted 7 years ago

Hi Marvin, We're sorry that this happened to your order. The item was placed on back order with the manufacturer, which slowed things down. Please accept our apologies on this occasion. Kind regards, Fowlers Parts

Posted 7 years ago

“You stated parts were available sent an email to state they had been dispatched. Then later sent an email to say discontinued??? Not good”

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Posted 7 years ago

“Order "Stuck in system" so wasn't processed and despatched for next day delivery. Nobody bothered contacting me about this issue. No chance of being refunded the next day delivery, So order canceled and going elsewhere.”

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Posted 7 years ago

Hi, I have sent you a private email with my contact details, I lookk forward to hearing from you. Kind regards Fowlers Parts

Posted 7 years ago

“Haven’t received parts”

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Posted 7 years ago

“only half of the order arrived, no expatiation, refund or contact”

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Posted 7 years ago

Dear Robin, In checking our delivery records, all your orders have been picked and sent out. If you are missing some items, please let Sara Gubb, our Customer Relations Manager know either by phone on 0117 972 5551 or via email at sarag@fowlers.co.uk. Kind regards Fowlers Parts

Posted 7 years ago

“Well I can't really review something I never received, but the fact is you advertised it on your website, now I know its not fair to be negative just because the part couldn't be sourced. But just annoyed it took over a week to be told your be receiving your part to "NO longer available". Just feel it shouldn't be advertised if not available, as do many other part suppliers. Full refund was given no problems or hard feelings”

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Posted 7 years ago

Fowlers Parts is rated 4.9 based on 14,564 reviews