Fowlers Parts Reviews

Name: Fowlers Parts
Address: 2-12 Bath Road, ,, Bristol
Rating: 4.86

4.9 Rating 14,565 Reviews

98 %

of reviewers recommend Fowlers Parts

4.9

Based on 14,565 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

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Fowlers Parts 5 star review on 15th June 2025

Kevin

Fowlers Parts 5 star review on 14th May 2025

Alister

Fowlers Parts 5 star review on 13th April 2025

Alan

Chris

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fowlers fowlers fowlers. Great sales support, terrible after sales experience. Terrible servicing quality and service, and a poorly run parts department.”

Helpful Report

Posted 8 years ago

Hi Scott, We're very sorry to hear this review of our service that you have experienced. What was it that made the experience so terrible and how can we make things right for you? We always do our very best to ensure a superb customer experience and we don't like to let our valuable customers down. If you'd rather speak to our Customer Service Manager on 0117 972 5551 or email:- sarag@fowlers.co.uk please do. I look forward to hearing from you Fowlers of Bristol

Posted 8 years ago

“Entered reg no but didn't identify bike”

Helpful Report

Posted 8 years ago

Hi there - could you send your bike reg to markd@fowlers.co.uk and we'll look in to this for you? All the best, Fowler Support

Posted 8 years ago

“Normally very good but this time one thing was missed off the order total came to one amount but when it came one thing had been.taken off so not charged for missing item but it was the main thing that I wanted”

Helpful Report

Posted 8 years ago

Dear James, Sorry to hear about this issue with your order. Could you let me know which item was missing from your order please and we can look into the reason why? Kind regards Fowlers Parts

Posted 8 years ago

“Horrible customer service. No response to several emails. Never again”

Helpful Report

Posted 8 years ago

Hi Michael, Please accept our sincere apologies for the lack of a reply to your enquiry messages - we have had some difficulties replying to every message and are in the process of implementing some measures to ensure such delays do not happen again. It is important to us that our customers have a positive experience when using our website - we are sorry that this has not been the case for you with your order, and subsequent enquiries. We can see that the order did get dispatched on the 6th of September, and hope that it reached you in Canada with no problems. As a gesture of goodwill, we would like to offer you a 10% discount on a future order, should you decide to give us another chance to supply you with spares for your bike. Best Wishes and Regards, Fowlers Parts

Posted 8 years ago

“One of the parts I received wasn't the one I ordered. I claim trough the website, but didn't get any answer. VERY POOR CUSTOMER SERVICE.”

Helpful Report

Posted 8 years ago

Hi Julio Please accept our apologies for not replying to your enquiry as promptly as we would have liked - we are putting some measures in place which will mean that responses to messages will not be delayed in future. Sorry to hear that there has been a problem with your order - I can see that you have placed two identical orders. Do you just need one of the XC badges? Can you please supply the last six digits from your frame number, and we will check on this for you? Thanks and Kind Regards Fowlers Parts

Posted 8 years ago

“Quick and simple”

Helpful Report

Posted 8 years ago

“incorrectly listed parts and when contacted got a really shitty response, no apology or assistance of any kind to get correct items couldn't be arsed to send them back as I knew I was just going to get crap from you won't be ordering again and have been fortunate enough to convince others to jump ship”

Helpful Report

Posted 8 years ago

Dear Alistair We're sorry that you felt that the response you got was not appropriate for the problem you encountered - we'd like to try and sort this out for you if we can. Could you please let me know what the issue was and I will investigate it? Thanks and Kind Regards Fowlers Parts

Posted 8 years ago

Fowlers Parts is rated 4.9 based on 14,565 reviews