ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 1,062 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 1,062 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 6th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service!”

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Posted 2 years ago

Many thanks for your feedback, I'm pleased that we continue to provide a great service and look forward to receiving your continued support.

Posted 2 years ago

“Très rapide, très professionel. J'ai utilisé ce service à deux reprises, et les deux fois c'etait parfait.”

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Posted 2 years ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 2 years ago

“god og hurtig service”

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Posted 2 years ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 2 years ago

“Perfect+++”

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Posted 2 years ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 2 years ago

“Thank you for your smooth and easy service”

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Posted 2 years ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 2 years ago

“I used ForwardVia over 10 times now and the service is outstanding. So so fast and the goods are packed very very well. I absolutely recommend!”

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Posted 2 years ago

Thank you for your great feedback and continued support! We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 2 years ago

“reliable, helpful. easy to use.”

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Posted 2 years ago

Many thanks for your feedback, we appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 2 years ago

“Amazing service! Highly recommended!”

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Posted 2 years ago

Many thanks for taking the time to leave us feedback. It's great to hear you're happy with our service :)

Posted 2 years ago

“Easy to use website. Reliable and very efficient processing and forwarding of received parcel. Unfortunately, the price to forward the parcel to Australia was exorbitant, over GBP300 for a 5Kg parcel. It is disappointing that a specialized shipping company cannot source a much more affordable shipping service. Thank you.”

Helpful Report

Posted 2 years ago

Many thanks for taking the time to review our services and leave feedback, it is very much appreciated. We are sorry to hear you are disappointed with the shipping rates. The courier shipping rates are determined by the parcel weight or the amount of space it occupies on a plane (known as volumetric weight), whichever is greater. The actual weight would only be charged when this was higher than the volumetric weight. This is an industry-standard. Therefore even though your package weighs 5.5kg, the weight based on the dimensions is 27.2 kg. Due to the nature of the item, folding it to make it smaller in volume/dimension may damage it or render the shape of the item making it unusable. We would recommend contacting us, and see if there are any other ways to reduce the volume or shipping cost. Our shipping rates not only include the transit fees, they include the use of a UK address, the acceptance, processing, storing, and dispatch of your goods including any export documentation required, and full customer support for tracked services until delivery. I hope this information helps explain our shipping rates and that you will consider using our services again. Regards ForwardVia.

Posted 2 years ago

“Ship very fast, Recommended! I know where is the next time :)”

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Posted 2 years ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia!

Posted 2 years ago

“Always a pleasure !! All packages arrived safely and very fast here !! None lost none dammaged none stolen. I highly recommend the services of Forwardvia !! AAAAA+++++”

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Posted 2 years ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 2 years ago

“Very efficient and straightforward. Even packed my items in so they don’t get damaged. They were precious items and I couldn’t be happier to receive them in perfect condition. Thank you FordwardVia!”

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Posted 2 years ago

Many thanks for your feedback, we really appreciate your comments. It's great news that your package arrived to you safely. We look forward to offering you our shipping services again in the future!

Posted 2 years ago

“Amazing service, very happy with available postage options and cost. Trustworthy and quick.”

Helpful Report

Posted 2 years ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 2 years ago

“Very fast service. Excellent!!!”

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Posted 2 years ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 2 years ago

“Easy to use, quick dispatch. Could not be better. Thank you for not wasting each other's time.”

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Posted 2 years ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 2 years ago

“The company's services are very good, But there is a problem. you not write the customer's name on the box ) From ? For example, my address is widespread in my country, and they ship products to my address with different names How can I know the names!!! Please write the name written on the shipping label in the( description or From ) so that Ican know the name coustmer of the box”

Helpful Report

Posted 2 years ago

Many thanks for taking the time to leave us your review and feedback. In regards to your query about including the name on the shipping label. Customers can enter their name along with the shipping address. Should you need any further assistance or advice please don't hesitate to contact our customer service team for help at any stage of processing your package and we will be happy to help with any additional requests.

Posted 2 years ago

“Good service. However, I wish that the small additional fees such as shrink wrap, tape etc could be removed . . . PE”

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Posted 2 years ago

Many thanks for taking the time to leave us a review and feedback, it is very much appreciated. We ensure all packages are secure before international shipping. The additional charge for shrink wrapping, taping/fragile labeling, and photos are completely optional for customers should they require it. Please don't hesitate to contact us should you want any further information on the services we provide. Kind regards ForwardVia

Posted 2 years ago

“The process was very efficient but the cost to ship was really too high. I would be reluctant to use again.”

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Posted 2 years ago

Thank you for taking the time to review our services, however, we are sorry to hear that you are unhappy with the price paid. The shipping cost paid depends purely on the weight, dimension and destination. The shipping cost paid excludes import tax or local tax and duty. Our business relies on a handling fee already included in the shipping cost. The price paid for shipping not only includes the transit fees, it includes the use of a UK address, the acceptance, processing, storing and dispatch of your goods including any export documentation required and full customer support. At ForwardVia, we offer repacking services, where unnecessary packaging can be removed to reduce volume and weight. This may help to reduce international shipping costs. Also, you may want to consider our consolidation service, where multiple packages can be combined into a box, thus reducing the price per kg of shipping cost. I hope this information helps going forward and that you will consider using our services again. Feel free to get in touch with our friendly customer service if you have any further questions. Regards ForwardVia Team

Posted 2 years ago

“I've been using ForwardVia to ship book purchases made on eBay UK, etc. to me here in the US. Having multiple packages combined saves me a considerable amount of money over eBay's hefty International Shipping. My collection of vintage UK comic annuals and albums has grown by leaps and bounds since I discovered that using ForwardVia would allow me to bid on UK only auctions. I've been very pleased with the packaging and overall professional service provided.”

Helpful Report

Posted 2 years ago

Many thanks for your feedback and positive comments. It is great to hear that you are happy with how your goods are packaged. We look forward to continuing to provide you with our service. Happy collecting! Kind regards, ForwardVia Team.

Posted 2 years ago

“Thanks to you I was able to have an item delivered to me that could not be found elsewhere, and that the English seller could not deliver to me in Switzerland. It was perfect: it was easy, quick, very professional and reliable. I was glad to see a picture of the item before shipping, You sent my item to me the day you got it, and I received it very quickly two days later ( express shipment) well packed and protected. It was for sure much easier and more comfortable than if I had had to wait for direct delivery from the seller. I recommend you. Thank you so much!”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback and comments on the service you have received. We are very pleased to hear that your item arrived safely and quickly to you! Kind regards, ForwardVia Team

Posted 2 years ago

ForwardVia is rated 4.8 based on 1,062 reviews