ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.77

4.8 Rating 1,064 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 1,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 6th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 4 years ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 4 years ago

“A great forwarding company to deal with. Price wise for me its reasonable. Thank you for your assist and service”

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Posted 4 years ago

Many thanks for your feedback, I'm pleased that we continue to provide a great service and look forward to receiving your continued support.

Posted 4 years ago

“Trusted forwarder and delivery is punctual.”

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Posted 4 years ago

Many thanks for your feedback , we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 4 years ago

“Thank you for providing simple return service for my ecommerce store. So easy to use and clear. I can have the returns sent back to me or dispose, entirely my choice. Thanks again”

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Posted 4 years ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the return handling service you have received from our team at ForwardVia.

Posted 4 years ago

“Top Service”

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Posted 4 years ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 4 years ago

“Hassle-free transaction and easy to use. No membership fees just a quick sign up to get your UK address and your ready to shop!”

Helpful Report

Posted 4 years ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 4 years ago

“I have been using Forward Via for a while now and find the service excellent for delivery to Ireland from UK websites that no longer ship due to Brexxit and delivery is very fast”

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Posted 4 years ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 4 years ago

“Great services with super fast shipment.”

Helpful Report

Posted 4 years ago

Many thanks for your feedback , we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 4 years ago

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Helpful Report

Posted 4 years ago

We can see you attempted to use our service using fraudalent credit cards. Our security team review payment and orders on daily basis to stop people like you from using our service to defraud us and other British businesses. We have zero tolerance on fraud, and we take fraud seriously. We will take action against fraudster, and will report to relevant local authorities, if necessary.

Posted 4 years ago

“Super Efficient! There is no need to go anywhere else for forwarding services. Thank you!”

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Posted 4 years ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 4 years ago

“Everything was beyond my expectations.”

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Posted 4 years ago

Many thanks for your feedback , we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 4 years ago

“The item took 2 days to arrive from UK to Malaysia without any troubles, prices are responsible, customer service are responsive, totally satisfied.”

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Posted 4 years ago

Many thanks for updating your review, we really appreciate this and I'm pleased to hear that you are happy with the service and look forward to working with you again soon.

Posted 4 years ago

“The customer interface was excellent. Turnaround time was extremely quick and within a day. Freight options were good.”

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Posted 4 years ago

Many thanks for your feedback , we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 4 years ago

“Forwardvia shipping cost has become very expensive”

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Posted 4 years ago

Hi, many thanks for taking the time to review our services however I'm sorry to hear that you are unhappy with the price. We regualary review our rates to remain competitive. Due to the current situation, and with limited flights availability, many Carriers increased their shipping rates. Unfortunately, we have no choice but to pass it on to our customer. It is worth noting that the price paid for shipping not only includes the transit fees, it includes the use of a UK address, the acceptance, processing, storing and dispatch of your goods including any export documentation required and full customer support for tracked services until delivery. I hope this information helps going forward. Feel free to get in touch with our friendly customer service if you encounter any issue using our service.

Posted 4 years ago

“Very easy service to use. My parcel arrived quickly. The only issue I had was that my package had multiple items in it that ranged in prices so I had to average it out to make up the total cost of the package.? Need an option for this.”

Helpful Report

Posted 4 years ago

Hi, Many thanks for your feedback, we really appreciate your comments. We will certainly consider your suggestion for future updates. When packages are logged, we include general description of the item. There may be one line item showing when you see it in your package inbox. You can add more line item and enter item details and its price in the next line if it helps. Let us know if you need help, our customer service is ready to assist you. We look forward to offering you our shipping services again soon.

Posted 4 years ago

“It's very well.”

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Posted 4 years ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 4 years ago

“I always choose to use ForwardVia to have goods sent overseas. The service is very efficient. Once the parcels have arrived at their offices they are dealt with very quickly and packaged well for sending overseas. I have no complaints about the service. The cost may seem a lot but it is expensive to send goods overseas.”

Helpful Report

Posted 4 years ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia. We regularly review our rates to remain competitive. Due to the current situation, and with limited flights availability, many Carriers increased their shipping rates. Unfortunately, we have no choice but to pass it on to our customer. It is worth noting that the price paid for shipping not only includes the transit fees, it includes the use of a UK address, the acceptance, processing, storing and dispatch of your goods including any export documentation required and full customer support for tracked services until delivery. We look forward to offering you our shipping services again very soon.

Posted 4 years ago

“Great I like it. I received my items fine. I will use them again the future.”

Helpful Report

Posted 4 years ago

Many thanks for your feedback , we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 4 years ago

“Speedy delivery and good communication”

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Posted 4 years ago

“Excellent service level. Great packing, intuitive user interface, near-instant processing, and quick delivery. Can't imagine a better forwarding service; top notch on all relevant criteria.”

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Posted 4 years ago

ForwardVia is rated 4.8 based on 1,064 reviews