Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.83

4.8 Rating 4,434 Reviews

96 %

of reviewers recommend Folk Interiors Ltd

4.8

Based on 4,434 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Write Your review

Tell us how Folk Interiors Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Folk Interiors Ltd 5 star review on 7th February 2026

204

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time ordering from Folk. Great communication throughout. Speedy delivery and really well packed. Highly recommend.”

Helpful Report

Posted 3 months ago

“Excellent customer service, maileg items gorgeous, very happy happy customer!”

Helpful Report

Posted 3 months ago

“Very professional customer service, kept fully informed on delivery and delivered on time- a quality priduct”

Helpful Report

Posted 3 months ago

“Package arrived a day later than delivery details were promised and paid for, missing the birthday the purchase was a gift for.”

Helpful Report

Posted 3 months ago

Hello Luke, We’re really sorry to hear the parcel didn’t arrive in time for the birthday — we completely understand how disappointing that must have been. We did want to clarify the timeline, as we always aim to be accurate and fair with our deliveries. Your order was placed on the 18th, dispatched the very next working day on the 19th, and delivered on the 22nd, which is within the 2–3 working day delivery timeframe given at checkout. We’re sorry that this still didn’t meet your expectations on this occasion, but we do feel we acted as quickly as possible with the information and services available to us. If there’s anything we can do to help resolve this further, we’d be more than happy to assist — please feel free to contact us directly. Kind regards, Folk Interiors team

Posted 3 months ago

“Received my malleg pixies today.great value and so beautiful . Thank you 🥰”

Helpful Report

Posted 3 months ago

“Products are beautiful but customer service is very poor. Contacted them about an issue with my order and received no acknowledgement or reply. It’s been 5 days since I contacted them and counting them. There returns process needs significant improvement.”

Helpful Report

Posted 3 months ago

Hello Kate, Thank you for your feedback, and I’m really sorry to hear you felt let down by the customer service — that’s never the experience we want for our customers. We’ve looked into this and it appears your message went to our old returns@ email address, which we no longer use. Unfortunately, anything sent there doesn’t reach our team, which is why you didn’t receive a reply. I’m very sorry for the confusion and for the delay this caused. We’re going to message you privately now so we can get this resolved for you as quickly as possible. Thank you again for your honest feedback — it really helps us improve. Warm regards, Folk Interiors Team

Posted 3 months ago

“Excellent customer service - super helpful staff. Fast delivery too … a lovely store.”

Helpful Report

Posted 3 months ago

“Lovely item. Thank you!”

Helpful Report

Posted 3 months ago

“Lovely company to buy from, efficient and friendly.”

Helpful Report

Posted 3 months ago

“Beautiful mugs and safely shipped! Thanks”

Helpful Report

Posted 3 months ago

“Lovely Hkliving 70s-inspired ceramic bowls and mugs. They arrived promptly and were well packed. Many thanks!”

Helpful Report

Posted 3 months ago

“I recently discovered Folk Interiors whilst watching Rosie Henshaw YouTube channel. I fell in love with the Maileg Pixies so ordered a boy & a girl to represent me & my husband 😊.. they have safely arrived today & are absolutely worth the money.. good service will definitely buy more in the future. Would recommend to my family & friends. Many Thanks Libby Stapp”

Helpful Report

Posted 3 months ago

“Beautiful bear lovingly packed. Thank you!”

Helpful Report

Posted 3 months ago

“Excellent customer service from Vicky! All the HK living ceramic products I received were excellent. There was minor issue which was out of their control but they still went above and beyond to fix it.”

Helpful Report

Posted 3 months ago

“Came across Folk Interiors as they had the best price on a toy I was buying for a grandchild for xmas. Great communication. Beautifully wrapped. Great service and will use again. 😊”

Helpful Report

Posted 3 months ago

“Item exactly as expected , very well packaged and quick delivery thank you.”

Helpful Report

Posted 3 months ago

“Ordered and paid for a number of items with gift wrapping to be delivered in 2-3 days. Over a week later I am still waiting. I get emails about a parcel being out for delivery by Royal Mail, but the track & trace code is wrong and takes me nowhere. See screenshot attached. Clicking the track button produces nothing. Then I get an email saying I have to come and collect the parcel. What is going on there. If Folk cannot get purchases delivered, you should try a different business model! And all this without even being able to review actual product!!!”

Helpful Report

Posted 3 months ago

Hello David, Thank you for your order and feedback. We’re very sorry for the delivery confusion. Your order was dispatched on 11th November, with Royal Mail attempting delivery on 14th and again on the 15th November. We understand this caused frustration with the tracking and collection notices. We’d be happy to help rebook delivery or arrange collection — We have messaged you directly so we can resolve this quickly. Thank you for your patience, and we hope you enjoy your items once they arrive. Warm regards, Folk Interiors

Posted 3 months ago

“Their mugs are absolutely gorgeous! And good quality, will definitely be ordering again.”

Helpful Report

Posted 3 months ago

“A beautiful piece of artwork, great communication and it was delivered promptly and with care. I so enjoy shopping with you and seeing all the unique pieces that you regularly have.”

Helpful Report

Posted 3 months ago

“Excellent service, beautifully package, a joy excitement to open. Thank you”

Helpful Report

Posted 3 months ago

Folk Interiors Ltd is rated 4.8 based on 4,434 reviews