Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.83

4.8 Rating 4,342 Reviews

96 %

of reviewers recommend Folk Interiors Ltd

4.8

Based on 4,342 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

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Folk Interiors Ltd 5 star review on 12th July 2025

203

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely web site. I bought 2 mugs , speedy delivery & very well packaged.”

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Posted 2 months ago

Hi Valerie, thank you for your lovely review. We hope you love your new mugs.

Posted 2 months ago

“Lovely product, but took a long time to get here! Ordered in July, delivered Mid September, having said that they did keep in touch re delivery.”

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Posted 2 months ago

“Fantastic company and my go-to for HK Living dishware. You can see the care that goes into packaging items. Customer service is excellent too.”

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Posted 3 months ago

Thank you very much for this wonderful review. We package everything with love and are pleased you are happy with our service.

Posted 2 months ago

“Gorgeous printing. Only disappointment it isn’t slip proof.”

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Posted 3 months ago

“Lovely customer service and fast delivery. I love the products you stock!”

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Posted 3 months ago

Hi Zaren, thank you very much for this positive review. We look forward to you shopping with us again.

Posted 2 months ago

“Lovely items. We first found them at a lovely little shop in Bude whilst on holiday then found them being sold through yourselves. Bought for my daughter who has just finished an Interior Design degree and these designs particularly caught her eye. Really pleased with them”

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Posted 3 months ago

Hi Caroline, thank you for your lovely review. Congratulations to your daughter on completing her degree! We hope she loves the mugs.

Posted 2 months ago

“Great company, highly recommend!”

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Posted 3 months ago

Thanks for leaving us a review. Helen. X

Posted 3 months ago

“Item arrived in good time. Was a decent price, well packaged and communication was good throughout. Cheers.”

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Posted 3 months ago

So pleased you are happy with your purchase, hope to see you again soon. Helen. X

Posted 3 months ago

“Fast Delivery ,good communication.Excellent product .Well packaged.”

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Posted 3 months ago

Yey thanks so much for leaving us a great review we really appreciate it. Helen. X

Posted 3 months ago

“Great product at a really good price. Shipping was incredibly fast. Very impressed!”

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Posted 3 months ago

Hooray that’s what we like to hear, hope to see you again soon. Love Helen. X

Posted 3 months ago

“Great customer service both before and after Royal Mail/Parcel Force failing to deliver what I'd ordered.”

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Posted 3 months ago

Thanks for leaving us a review. Helen. X

Posted 3 months ago

“Excellent customer service, there to receive any questions to help with purchasing and any other queries you may have, I received my love items in a well packed parcel and delivery was quick and tracking service was spot on , Many thanks.”

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Posted 3 months ago

Hi Jon, we are pleased to hear that you were happy with our service and products! We look forward to you shopping with us again.

Posted 2 months ago

““I was looking for high-quality seating pads, and these are perfect—so nice and very comfortable. Thank you, FOLK team!””

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Posted 3 months ago

Thank you so much for leaving us such a great review we really do appreciate it. Helen. X

Posted 2 months ago

“Very poor experience with Folk Interiors. I bought 4 HKLiving Mugs. The mugs that arrived looked nothing like the images online. The images of ordered compared to received are below. I reported this to Folk interiors on the 27th of July (the day they arrived). Communication was very poor, after an initial reply and response I heard nothing further from the company. I had to initiate a further phone call to chase it up. Five days later I got a response with images of better matched Mugs. I have finally received the product I ordered on the 22nd of August (initially ordered on the 23rd of July). There has been no gesture of good will. I will not be recommending this company.”

Helpful Report

Posted 3 months ago

Hi Michele, Thank you for your feedback. We’re very sorry for the frustration this situation has caused and truly appreciate your patience throughout. We understand that the mugs you received look different from what you expected, and we appreciate you sharing the photos with us. To clarify the timeline: 27th July: We received your email and replied within 24 hours, offering a swap or refund at no further cost to you. 4th August: You requested a swap. 13th August: We sent photos of the available mugs to confirm the colours, as one design was still awaiting restock. 18th August: We followed up for your confirmation, which we received, and the replacement mugs were sent promptly. The collection of the unwanted mugs hasn’t taken place yet, as the courier has informed us that they where unable to pick them up. We’re contacting you privately to arrange a convenient alternative date. As a gesture of goodwill, we’ve sent you a discount code via email for use on a future order. We sincerely apologise for any inconvenience and hope this helps make up for the delay. Thank you again for your patience and understanding. Warm regards, Vicky Folk Interiors

Posted 3 months ago

“Such a lovely apron! Pretty colour and a flattering fit. I now have two! Fast delivery and beautifully packaged”

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Posted 3 months ago

Thank you for the positive feedback, we are so pleased to hear you love your apron!

Posted 2 months ago

“Love my new mugs 😊”

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Posted 3 months ago

So pleased you love your new mugs, we hope to see you again soon. Love Helen. X

Posted 2 months ago

“Lovely cups, delivery very quick.”

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Posted 4 months ago

Thanks so much for leaving us a review Nicola, we are so pleased you are happy with your cups, we hope to see you again soon. Helen. X

Posted 2 months ago

“Lovely item, very carefully packaged and hyper fast delivery!”

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Posted 4 months ago

Perfect, we hope to see you again soon. Helen. X

Posted 2 months ago

“Lovely designs. Quick delivery.”

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Posted 4 months ago

Thanks for the review, Hope to see you again soon. Helen. X

Posted 4 months ago

“The cappuccino cup looked beautiful, but the quality didn’t live up to the price.”

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Posted 4 months ago

Folk Interiors Ltd is rated 4.8 based on 4,342 reviews