Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.82

4.8 Rating 4,651 Reviews

95 %

of reviewers recommend Folk Interiors Ltd

4.8

Based on 4,651 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

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Folk Interiors Ltd 5 star review on 3rd July 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous mugs, we love them! Prompt service and products well packed for delivery. We would buy from Folk Interiors again 😊”

Helpful Report

Posted 4 months ago

Hi Tracy, Thank you for taking the time to leave a review. We’re thrilled you’re happy with your order and we’d love to welcome you back soon. Kind regards, The Folk Interiors Team

Posted 4 months ago

“Lovely products always delivered quickly.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for taking the time to leave a review. We’re glad you’re happy with your products and we hope to welcome you again soon. Kind regards, The Folk Interiors Team

Posted 4 months ago

“Prompt delivery and as ordered, one item was on back order and compensation was offered due to delay.”

Helpful Report

Posted 4 months ago

Hi Daniel, Thank you for taking the time to leave a review and we appreciate your understanding regarding the back-ordered item. We hope to welcome you again soon. Kind regards, The Folk Interiors Team

Posted 4 months ago

“Excellent service!”

Helpful Report

Posted 4 months ago

Hi Gerda, Thank you for your 5-star review! We’re delighted you had such a positive experience and appreciate your kind words. Kind regards, The Folk Interiors Team

Posted 4 months ago

“Not very impressed with the level of customer service. I pre-ordered to Maileg lambs, I had to email to chase where they were and despite getting a dispatch email the next day got no actual reply from anyone. Then when I opened my package one of the two mailegs hadn’t been packed (no damage on the packaging to indicate a theft via delivery company) I’ve called, I’ve left a voicemail, I’ve emailed, I’ve whatsapped. For a very expensive missing item I’m getting more and more annoyed and I can see from their facebook another customer is also awaiting a reply from their issue raised 6 days prior. Even if the staff are really busy Easter I still think a quite response even just saying they will look into it and get back to me would suffice. I’m really not one for complaining at all but I can’t tell you how disappointed and frustrated I’m getting. I need two of these for my daughters for Easter, I can’t gift one without the other and I’m loathe to spend all that money buying from another retailer (if there’s even still any left in stock anywhere.”

Helpful Report

Posted 4 months ago

Hi Lisa Thank you for your review, and we’re really sorry to hear how frustrating this experience has been — especially with this being for your daughters’ Easter gifts. Your order was placed as a pre-order in January, and the bunnies were dispatched as soon as they arrived into stock in early March. We’re so sorry that one was missing from the parcel — this was an error on our part. We also sincerely apologise for the delay in responding to your earlier message. We were a little short staffed at the time and working hard to get all Easter orders out, but we completely appreciate that a quicker response would have made a big difference. As soon as we became aware, we arranged for the missing bunny to be sent out straight away so it would arrive in time for Easter. We’re really sorry again for the disappointment and frustration caused, and we truly appreciate your patience. Warm regards, Folk Interiors

Posted 4 months ago

“Ordered from them twice, the first time was great. I received the package & delivery was fast, however the second order that I made, I am still waiting for to even be shipped, it's been a week now and I have heard nothing, even after contacting them. Really disappointed with the customer service, this was a present for a very special birthday :(”

Helpful Report

Posted 4 months ago

Hi Emily, Thank you for your review, and we’re really sorry to hear how disappointing this experience has been — especially as this was for a special birthday. We can see your order included pre-order items, which were dispatched as soon as they arrived with us on the 13th. We’re very sorry that this wasn’t clear at the time of ordering, as we completely understand this would have affected your expectations on delivery. We also apologise for the lack of communication while you were waiting — we appreciate how important it is to keep you updated, particularly when something is time-sensitive. We’re really grateful for your support, especially as a returning customer, and we’re sorry we didn’t get it right this time. Warm regards, Folk Interiors

Posted 4 months ago

“I received the items well packaged and very quickly. The coffee mugs are lovely and as bought as a gift l know they will be appreciated by the recipient. Many thanks for your excellent service.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for taking the time to leave a review. Many thanks for your kind words and for choosing Folk Interiors. Kind regards, The Folk Interiors Team

Posted 4 months ago

“Kept informed of order progress and good communication.”

Helpful Report

Posted 4 months ago

Hi Robert, Thank you for taking the time to leave a review. We hope to welcome you again soon. Kind regards, The Folk Interiors Team

Posted 4 months ago

“Absolutely beautiful items and speedy delivery. Fantastic communication from Folk Interiors with regards to my order. Thank you 5✨️”

Helpful Report

Posted 4 months ago

Hi Donna, Thank you for your wonderful 5-star review! We’re delighted you’re happy with the items and we hope to welcome you again soon. Kind regards, The Folk Interiors Team

Posted 4 months ago

“My daughter collects spoons..all kinds..she loves them.”

Helpful Report

Posted 4 months ago

Hi Beverly, Thank you for taking the time to leave a review! We’re delighted your daughter loves the spoons. Kind regards, The Folk Interiors Team

Posted 4 months ago

“Fantastic products and prompt customer service”

Helpful Report

Posted 4 months ago

Hi Cameron, Thank you for your 5-star review! Your support means a lot to us. Kind regards, The Folk Interiors Team

Posted 4 months ago

“I’m so impressed with this company,they go above and beyond to please their customers.Even though I’m shopping online I felt I had stepped back in time were you get that one to one customer service .I would use them again and again and I highly recommend them ! Thankyou Folk 😊”

Helpful Report

Posted 4 months ago

Hi Linda, Thank you for your glowing 5-star review! We’re so happy to hear you had such a positive experience with us. Kind regards, The Folk Interiors Team

Posted 4 months ago

“All perfect - love my socks!”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your lovely 5-star review! We’re thrilled you love your socks. Kind regards, The Folk Interiors Team

Posted 4 months ago

“Have purchased a card but couldnt change shipping address or even write a message in tge card. Tried multiple times. took my money imnediately but no route to cancel order. So this week should be receiving a mothers day xard and not even a mum!”

Helpful Report

Posted 4 months ago

“Delivery was very quick and items were nicely packaged with care. Overall a very good experience and would definitely buy from them again.”

Helpful Report

Posted 4 months ago

Hi Katherine, Thank you for your glowing review! We can’t wait to welcome you back to Folk Interiors soon. Kind regards, The Folk Interiors Team

Posted 4 months ago

“Saw these mugs in Morzine whilst on holiday. Found them in your shop! They are gorgeous. Thanks for quick delivery.”

Helpful Report

Posted 4 months ago

Hi Nicola, Thank you for your review! We’re delighted you found the mugs and we hope to welcome you back soon. Kind regards, The Folk Interiors Team

Posted 4 months ago

“My order arrived quickly. The products ordered were nicely packaged and perfect. Excellent service.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your 5-star review! We appreciate your support and look forward to welcoming you again soon. Kind regards, Team Folk Interiors

Posted 4 months ago

“Order sent promptly and well packaged. Already have the mugs so knew we’d love them. Would use Folk Interiors again.”

Helpful Report

Posted 4 months ago

Hi Thea, Thank you for your 5-star review! We’re delighted you’re happy with our service and we look forward to welcoming you again soon. Kind regards, The Folk Interiors Team

Posted 4 months ago

“Excellent”

Helpful Report

Posted 4 months ago

Hi Sandra, Thank you for your 5-star review! Kind regards, The Folk Interiors Team

Posted 4 months ago

“love these retro espresso cups”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your lovely 5-star review! We’re delighted you love the Retro Espresso Cups. Kind regards, The Folk Interiors Team

Posted 4 months ago

Folk Interiors Ltd is rated 4.8 based on 4,651 reviews