Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.83

4.8 Rating 4,497 Reviews

96 %

of reviewers recommend Folk Interiors Ltd

4.8

Based on 4,497 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

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Folk Interiors Ltd 5 star review on 7th March 2026

Sally Cumberland

208

Anonymous

Anonymous // 01/01/2019

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“Quick delivery Query regarding faulty product sorted and refunded”

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Posted 4 months ago

“Very beautiful throw and quick delivery”

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Posted 4 months ago

“10/10 experience. My ordered was placed and sent very quickly. The 70s cermamics are beautiful and are going to make the perfect gift. THANK YOU.”

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Posted 4 months ago

“Fantastic quality and service as usual”

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Posted 4 months ago

“Very happy with my purchase of Big Brother and Big Sister Tricycle Mice - they are adorable! They arrived exceptionally quickly and very well packaged. This was my first purchase of Maileg Mice, and I hope to add many more to my collection in the future -both other members of the Mouse family, and furniture items. I will definitely buy from this company again as I was very impressed with their service.”

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Posted 4 months ago

“Fast delivery where you can feel that the owner takes care”

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Posted 4 months ago

“Absolutely love these coffee cups. Good communication although delivery took a little longer than anticipated but it’s that time of year. Would definitely buy from you again!”

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Posted 4 months ago

“Great selection great service!±”

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Posted 4 months ago

“Very easy to place order. Goods not arrived yet but looking forward to receiving them soon.”

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Posted 4 months ago

“Good communication on the phone. Good response to my request/questions. Prompt delivery with excellent packaging. Lovely items.”

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Posted 4 months ago

Thanks so much for your kind words, Dennis. We’re really glad you were happy with the communication, delivery, packaging, and that you love your items. Kind regards, Team Folk Interiors Ltd

Posted 4 months ago

“Great all round . Delivery was quick and communication excellent re delivery . Also very pleased with my Maileg pixie”

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Posted 4 months ago

Thanks so much for your kind words, Ruth. We’re really glad you were happy with the delivery speed, communication, and that you love your Maileg pixie. Kind regards, Team Folk Interiors Ltd

Posted 4 months ago

“Katy You should realise that asking how you've done before the goods have been received is not a good start. However the main issue is with the very poor packaging with no tissue paper or anything to protect them. Consequently the poor mice have been very squashed and the ballerina particularly looks in a bad way. Perhaps you can tell me how to revive the poor thing, especially her ears.? You must realise that your parcels can end up at the bottom of a sack and need a bit of protection. Rosemary”

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Posted 4 months ago

“I made an order and didn’t hear anything from the company after the expected dispatch date so I called them myself. I was told item I ordered was no longer in stock so they were waiting for delivery the following week. Disappointed at the level of customer service due to lack of any update or iota of communication. Also, when they picked up the phone they were in the middle of another conversation which I found to be unprofessional. However, after I called a replacement was made and my order was shipped to me the same day and goods were as described. So thank you for being so prompt at rectifying the delay upon my call much appreciated.”

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Posted 4 months ago

Hello Catherine, Thank you for taking the time to leave this feedback, and we are truly sorry for your disappointing experience. You’re absolutely right — you should have been contacted as soon as we became aware of the stock issue, and it was our responsibility to update you before the expected dispatch date. We completely understand how frustrating the lack of communication must have been, and we’re very sorry you had to chase us. We also apologise for the unprofessional impression given when your call was answered. This is not the standard we aim for, and we are addressing this with our team to ensure it doesn’t happen again. We are glad we were able to rectify things quickly once you reached out, and that your order was shipped the same day and arrived as described — but we fully appreciate that the service you received beforehand fell short of expectations. Thank you again for your honest feedback. We are taking it seriously and using it to improve our communication moving forward. Kind regards, Folk Interiors

Posted 4 months ago

“I happened upon the website full of lovely items, I ordered various bowls and mugs. I accidentally ordered duplicate items and contacted them to ask if this could be corrected. This was done quickly and the items refunded. I could not fault their efficient friendly customer service and will definitely be using Folk Interiors again!”

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Posted 5 months ago

Thanks so much for your kind words, Rebecca. We’re really glad you were happy with our efficient service and the quick refund, and that you’ll be using Folk Interiors again. Kind regards, Team Folk Interiors Ltd

Posted 4 months ago

“I ordered 2 items with folk but I only get updated about 1 item. What happened to the 2nd item?”

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Posted 5 months ago

Hello Julia, We are very sorry for the confusion — and for the frustration this has caused. The second item on your order is actually a pre-order, as stated in the product title. Our usual policy is to dispatch orders once all items are in stock, but in this case we sent the first item ahead so you didn’t have to wait for everything. The second item is due next week, and it will be dispatched as soon as it arrives with us. We are really sorry if this wasn’t clear at the point of sale — we’ll review the listing to ensure it’s easier to spot in future. If you need any more information, please feel free to contact us directly and we’ll be happy to help. Kind regards, Folk Interiors

Posted 4 months ago

“always happy with Folk”

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Posted 5 months ago

Thanks so much, see you again soon.

Posted 5 months ago

“I haven’t received my item yet, so the review could be premature. But so far so good. I came to the website having visited the beautiful shop in Exeter and purchased a basket I saw there.”

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Posted 5 months ago

“Lovely items beautifully packaged and quick delivery”

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Posted 5 months ago

Thanks so much for your kind words, Abi. We’re really glad you’re happy with the items, packaging and quick delivery. We look forward to serving you again soon. Kind regards, Team Folk Interiors Ltd

Posted 4 months ago

“Gorgeous mugs delivered quickly. Thanks!☺️”

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Posted 5 months ago

Thanks so much for your kind words. We’re really glad you’re happy with the mugs and that the delivery was quick. Kind regards, Team Folk Interiors Ltd

Posted 4 months ago

“I love the mugs. I must admit I didnt understand pre- order but was happy to wait a bit as it was avgift for me and they are so fab I just want to look at them lovingly. Looking to buy something else now”

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Posted 5 months ago

Thanks so much for your kind words, Heather. We’re really glad you love the mugs and that the pre-order worked for you. We appreciate your support and hope to serve you again soon. Kind regards, Team Folk Interiors Ltd

Posted 4 months ago

Folk Interiors Ltd is rated 4.8 based on 4,497 reviews