Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.84

4.8 Rating 4,337 Reviews

96 %

of reviewers recommend Folk Interiors Ltd

4.8

Based on 4,337 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

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Folk Interiors Ltd 5 star review on 12th July 2025

203

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the mugs. I must admit I didnt understand pre- order but was happy to wait a bit as it was avgift for me and they are so fab I just want to look at them lovingly. Looking to buy something else now”

Helpful Report

Posted 2 weeks ago

Thanks so much for your kind words, Heather. We’re really glad you love the mugs and that the pre-order worked for you. We appreciate your support and hope to serve you again soon. Kind regards, Team Folk Interiors Ltd

Posted 2 days ago

“Paid for 24 hour tracking but did not get it delivered within the time frame”

Helpful Report

Posted 2 weeks ago

Hi Lian, We are very sorry to hear your order didn’t arrive within the expected timeframe. We did send your parcel on a 24-hour tracked service on Friday, but after checking the tracking, it’s still showing as in transit, which should not be the case — it should have arrived yesterday. With the Black Friday period, Royal Mail services have unfortunately been slower than usual, but we completely understand how frustrating this is. We’ve refunded your express postage, and we’ll also be taking this up directly with Royal Mail to understand what went wrong. If there’s anything else we can help with, please feel free to get in touch — we’re always here to support our customers. Kind regards, Folk Interiors

Posted 2 weeks ago

“Really great communication, support was amazing when something I ordered wasn't available and shopping time was really fast!”

Helpful Report

Posted 2 weeks ago

Thanks so much for your lovely review Rebecca. We’re really glad you were happy with the communication, the support when something wasn’t available, and that your shopping experience was speedy. Kind regards, Team Folk Interiors Ltd

Posted 2 days ago

“I haven’t received the replacement for the one out of stock”

Helpful Report

Posted 2 weeks ago

Hi Lizzy, We are really sorry to hear you’re disappointed. We just wanted to clarify that we reached out on 27th November to offer an alternative item, and once you confirmed your choice, the replacement was dispatched on 28th November. As of 30th November, Royal Mail is still showing the parcel as in transit. With the Black Friday period, deliveries are moving a little slower than usual, but it is on its way to you. If you need any help tracking it or would like us to follow up with Royal Mail, we’re always here to help — please feel free to get in touch with us directly. Kind regards, Folk Interiors

Posted 2 weeks ago

“Beautiful ceramics.”

Helpful Report

Posted 2 weeks ago

Thanks so much for your kind words, Nikki. We’re really glad you’re happy with your purchase. Kind regards, Team Folk Interiors Ltd

Posted 2 days ago

“order shipped and received well packaged 2 days after being placed”

Helpful Report

Posted 2 weeks ago

Thanks so much for your kind words, Janet. We’re really glad you were happy with your order and that it arrived well packaged in 2 days. Kind regards, Team Folk Interiors Ltd

Posted 2 days ago

“Super helpful and friendly and very efficient service! Thank you so much”

Helpful Report

Posted 2 weeks ago

Thanks so much for your kind words. We’re really glad you were happy with our service. Thank you for your support. Kind regards, Team Folk Interiors Ltd

Posted 2 days ago

“Such fast shipping. Excellent product - love the HV LIving mugs!”

Helpful Report

Posted 2 weeks ago

Thanks so much for your lovely review Jennifer. We’re really glad you’re happy with the speedy shipping and your HK Living mugs. Kind regards, Team Folk Interiors Ltd

Posted 2 days ago

“My initial order had to be amended because the item I requested was actually out of stock and not available until January so I switched to another item. It then took nearly 3 weeks for this item to arrive with multiple follow ups on my behalf before the order was dispatched. Overall a disappointing and unsatisfactory service”

Helpful Report

Posted 2 weeks ago

“I have not received my shipment”

Helpful Report

Posted 2 weeks ago

hello Julie, We are really sorry to hear you haven’t received your shipment yet — we completely understand how frustrating that is. We have checked your order and can confirm it was placed on Sunday 23rd, dispatched on Wednesday 26th, and the Royal Mail tracking is showing that it is due for delivery today (29th). Apologies for the delay — with Black Friday week, both the postal service and our own dispatch turnaround have been running a little slower than usual due to the high volume of orders. We’re working hard to get everything out as quickly as possible. If you need any help or would like us to monitor the tracking for you, please feel free to get in touch — we’re here to help. Kind regards, Folk Interiors

Posted 2 weeks ago

“Lovely quality and good service thank you Love the 70s style of your products”

Helpful Report

Posted 2 weeks ago

Thanks so much for your kind words, Rebecca. We’re really glad you’re happy with the quality, service and the products you purchased. We look forward to serving you again soon. Kind regards, Team Folk Interiors Ltd

Posted 2 days ago

“First time I have used this company. Excellent service throughout from ordering to delivery. Would certainly recommend”

Helpful Report

Posted 2 weeks ago

Thanks so much for your kind words. We’re really glad you were happy with the service from ordering to delivery and that you would recommend us. We look forward to welcoming you back to Folk Interiors soon. Kind regards, Team Folk Interiors Ltd

Posted 2 days ago

“Beautiful mugs. Delivered carefully”

Helpful Report

Posted 2 weeks ago

Thanks so much for your kind words, Margaret. We’re really glad you’re happy with the mugs you purchased and that they were delivered carefully. Kind regards, Team Folk Interiors Ltd

Posted 2 days ago

“Fast delivery and beautifly packaged”

Helpful Report

Posted 2 weeks ago

Thanks so much for your lovely review Lucinda. We’re really glad you were happy with the speedy delivery and the items you purchased. We look forward to welcoming you back to Folk Interiors soon. Kind regards, Team Folk Interiors Ltd

Posted 2 days ago

“Arrived niely packaged and look great, but much smaller than anticipated!”

Helpful Report

Posted 2 weeks ago

“One of the items arrived broken, the package was very big for 2 smallish boxes which might have caused the damage”

Helpful Report

Posted 2 weeks ago

Hello Sian, We are really sorry to hear that one of your items arrived broken — that’s never the experience we want for our customers. We did reply to your email as soon as we picked it up and arranged for a replacement bowl to be sent out to you, which is now already in process. We always want the chance to put things right, so we’re sorry we didn’t have the opportunity to respond before the review was posted. If there’s anything more we can help with or anything else you’d like us to resolve, please do feel free to get in touch — we’re always here to help. Kind regards, Folk Interiors Team.

Posted 2 weeks ago

“Very happy with my maileg delivery x”

Helpful Report

Posted 2 weeks ago

Thanks so much for your kind words, Joanna. We’re really glad you’re happy with your Maileg delivery. We look forward to serving you again soon. Kind regards, Team Folk Interiors Ltd

Posted 2 days ago

“Gorgeous bowls from HK living, packed very securely and arrived quickly! :)”

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Posted 2 weeks ago

“Very efficient service”

Helpful Report

Posted 2 weeks ago

“Speedy delivery and competitively priced product”

Helpful Report

Posted 2 weeks ago

Folk Interiors Ltd is rated 4.8 based on 4,337 reviews