Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.83

4.8 Rating 4,497 Reviews

96 %

of reviewers recommend Folk Interiors Ltd

4.8

Based on 4,497 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

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Folk Interiors Ltd 5 star review on 7th March 2026

Sally Cumberland

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Katy was quick to respond to my query and the items I bought are lovely. Excellent customer service. Highly recommended. Thank you ☺️”

Helpful Report

Posted 3 weeks ago

Hi Jude, Thank you for your five star review. We’re thrilled to hear you’re happy with the items and our service. We’d love to welcome you back soon. Kind regards, The Folk Interiors Team

Posted 3 weeks ago

“Great products”

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Posted 3 weeks ago

Hi Brandon Thank you for your review. We’re thrilled you love the products and hope to welcome you back soon. Kind regards, The Folk Interiors Team

Posted 3 weeks ago

“Good selection of Maileg merchandise and nice home ware products.”

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Posted 1 month ago

Hi Dan, Thank you for taking the time to leave a review, we hope to welcome you again soon. Kind regards, Team Folk Interiors

Posted 1 month ago

“Or less than one star. No way to write/input message on these cards so recipient wont know who it is from and, not delivered when I did order and pay for one.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review, and we’re really sorry to hear about your experience. We just wanted to check as we don’t currently sell cards on our website, so we’re wondering if this may have been intended for a different retailer. If you’re able to share a little more detail about the item purchased, we’d be very happy to look into this further for you. If this was in relation to a gift message with an order from us, we’re very sorry if this was missed. We’re always happy to include a message on the sender’s behalf, so apologies if this didn’t happen on this occasion. Please do get in touch with a bit more information and we’ll do our best to resolve this for you. Warm regards, Folk Interiors

Posted 1 month ago

“Taken for a mug. I was a new customer who spent £100's of pounds on their Maileg merchandise and as an incentive to purchase more I was promised a set of four mugs for free which I didn't receive. Avoid Folk Interiors Ltd.”

Helpful Report

Posted 1 month ago

Hello Daniel, I'm sorry you aren't happy with the service received. I can see your order for the four mugs and I'm not sure why they haven't been fulfilled? I will look into this as soon as i get into the warehouse on Monday and either send tracked 24 or call you about it. It definitely wasn't our intention to mislead you in any way. Katy

Posted 1 month ago

Hi Dan, We’re really sorry to read your review and to hear you feel let down — this certainly isn’t the experience we want any of our customers to have. We’d like to reassure you that your free mug set was absolutely not missed intentionally. We have been running slightly behind recently due to annual staff holidays, and we’re sorry if this wasn’t communicated as clearly as it should have been. We can confirm that your mugs have now been dispatched, and we hope they will be with you very shortly. We completely understand your frustration, especially as a new customer, and we’re truly sorry for the disappointment caused. We really value your support and hope we can turn this experience around for you. If there’s anything further we can help with, please don’t hesitate to get in touch with us directly. Warm regards, Folk Interiors

Posted 1 month ago

“Beautiful quilt, great quality! Unfortunately they had run out of the cushions to match.”

Folk Interiors Ltd 5 star review on 16th March 2026

Helpful Report

Posted 1 month ago

Hi there, Thank you for your review and for sharing a lovely photo of the quilt! We’re thrilled you love the it and hope to welcome you again soon. Kind regards, The Folk Interiors Team

Posted 1 month ago

“Fabulous mugs, we love them! Prompt service and products well packed for delivery. We would buy from Folk Interiors again 😊”

Helpful Report

Posted 1 month ago

Hi Tracy, Thank you for taking the time to leave a review. We’re thrilled you’re happy with your order and we’d love to welcome you back soon. Kind regards, The Folk Interiors Team

Posted 1 month ago

“Lovely products always delivered quickly.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to leave a review. We’re glad you’re happy with your products and we hope to welcome you again soon. Kind regards, The Folk Interiors Team

Posted 1 month ago

“Prompt delivery and as ordered, one item was on back order and compensation was offered due to delay.”

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Posted 1 month ago

Hi Daniel, Thank you for taking the time to leave a review and we appreciate your understanding regarding the back-ordered item. We hope to welcome you again soon. Kind regards, The Folk Interiors Team

Posted 1 month ago

“Excellent service!”

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Posted 1 month ago

Hi Gerda, Thank you for your 5-star review! We’re delighted you had such a positive experience and appreciate your kind words. Kind regards, The Folk Interiors Team

Posted 1 month ago

“Not very impressed with the level of customer service. I pre-ordered to Maileg lambs, I had to email to chase where they were and despite getting a dispatch email the next day got no actual reply from anyone. Then when I opened my package one of the two mailegs hadn’t been packed (no damage on the packaging to indicate a theft via delivery company) I’ve called, I’ve left a voicemail, I’ve emailed, I’ve whatsapped. For a very expensive missing item I’m getting more and more annoyed and I can see from their facebook another customer is also awaiting a reply from their issue raised 6 days prior. Even if the staff are really busy Easter I still think a quite response even just saying they will look into it and get back to me would suffice. I’m really not one for complaining at all but I can’t tell you how disappointed and frustrated I’m getting. I need two of these for my daughters for Easter, I can’t gift one without the other and I’m loathe to spend all that money buying from another retailer (if there’s even still any left in stock anywhere.”

Helpful Report

Posted 1 month ago

Hi Lisa Thank you for your review, and we’re really sorry to hear how frustrating this experience has been — especially with this being for your daughters’ Easter gifts. Your order was placed as a pre-order in January, and the bunnies were dispatched as soon as they arrived into stock in early March. We’re so sorry that one was missing from the parcel — this was an error on our part. We also sincerely apologise for the delay in responding to your earlier message. We were a little short staffed at the time and working hard to get all Easter orders out, but we completely appreciate that a quicker response would have made a big difference. As soon as we became aware, we arranged for the missing bunny to be sent out straight away so it would arrive in time for Easter. We’re really sorry again for the disappointment and frustration caused, and we truly appreciate your patience. Warm regards, Folk Interiors

Posted 1 month ago

“Ordered from them twice, the first time was great. I received the package & delivery was fast, however the second order that I made, I am still waiting for to even be shipped, it's been a week now and I have heard nothing, even after contacting them. Really disappointed with the customer service, this was a present for a very special birthday :(”

Helpful Report

Posted 1 month ago

Hi Emily, Thank you for your review, and we’re really sorry to hear how disappointing this experience has been — especially as this was for a special birthday. We can see your order included pre-order items, which were dispatched as soon as they arrived with us on the 13th. We’re very sorry that this wasn’t clear at the time of ordering, as we completely understand this would have affected your expectations on delivery. We also apologise for the lack of communication while you were waiting — we appreciate how important it is to keep you updated, particularly when something is time-sensitive. We’re really grateful for your support, especially as a returning customer, and we’re sorry we didn’t get it right this time. Warm regards, Folk Interiors

Posted 1 month ago

“I received the items well packaged and very quickly. The coffee mugs are lovely and as bought as a gift l know they will be appreciated by the recipient. Many thanks for your excellent service.”

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Posted 1 month ago

Hi there, Thank you for taking the time to leave a review. Many thanks for your kind words and for choosing Folk Interiors. Kind regards, The Folk Interiors Team

Posted 1 month ago

“Kept informed of order progress and good communication.”

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Posted 1 month ago

Hi Robert, Thank you for taking the time to leave a review. We hope to welcome you again soon. Kind regards, The Folk Interiors Team

Posted 1 month ago

“Absolutely beautiful items and speedy delivery. Fantastic communication from Folk Interiors with regards to my order. Thank you 5✨️”

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Posted 1 month ago

Hi Donna, Thank you for your wonderful 5-star review! We’re delighted you’re happy with the items and we hope to welcome you again soon. Kind regards, The Folk Interiors Team

Posted 1 month ago

“My daughter collects spoons..all kinds..she loves them.”

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Posted 1 month ago

Hi Beverly, Thank you for taking the time to leave a review! We’re delighted your daughter loves the spoons. Kind regards, The Folk Interiors Team

Posted 1 month ago

“Fantastic products and prompt customer service”

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Posted 1 month ago

Hi Cameron, Thank you for your 5-star review! Your support means a lot to us. Kind regards, The Folk Interiors Team

Posted 1 month ago

“I’m so impressed with this company,they go above and beyond to please their customers.Even though I’m shopping online I felt I had stepped back in time were you get that one to one customer service .I would use them again and again and I highly recommend them ! Thankyou Folk 😊”

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Posted 1 month ago

Hi Linda, Thank you for your glowing 5-star review! We’re so happy to hear you had such a positive experience with us. Kind regards, The Folk Interiors Team

Posted 1 month ago

“All perfect - love my socks!”

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Posted 1 month ago

Hi there, Thank you for your lovely 5-star review! We’re thrilled you love your socks. Kind regards, The Folk Interiors Team

Posted 1 month ago

“Have purchased a card but couldnt change shipping address or even write a message in tge card. Tried multiple times. took my money imnediately but no route to cancel order. So this week should be receiving a mothers day xard and not even a mum!”

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Posted 1 month ago

Folk Interiors Ltd is rated 4.8 based on 4,497 reviews