Folk Interiors Ltd Reviews

4.9 Rating 3,522 Reviews
97 %
of reviewers recommend Folk Interiors Ltd
4.9
Based on 3,522 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Folk Interiors Ltd Reviews

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Quick delivery. Like the products
Helpful Report
Posted 15 hours ago
I was pleased with the quality of the plush Easter bunnies, but was disappointed, as l thought they came in a tin. Will have to concoct something to put them in for my grandchildren
Helpful Report
Posted 4 weeks ago
Hello Katherine, thank you for your valued order. These are beautiful bunnies aren't they. We do apologise for any disappointment caused around your order by the lack of a tin. These are available to buy separately if you would wish to get one to put the bunny in? https://www.folkinteriors.co.uk/products/maileg-easter-egg?variant=44421627117809 Thank you for shopping with us and taking the time to leave this review. Best wishes The Folk Team x
Posted 3 weeks ago
Folk Interior were extremely helpful in sourcing an item of furniture after another company badly let us down. The staff were very polite and went out of their way to help us take delivery of the item quickly, keeping us informed at every step. All in all a very organised company giving excellent customer service. Would certainly recommend them.
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Posted 1 month ago
Love the coffee cup, style and colours. Will probably order a set of these. Can recommend
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Posted 3 months ago
Item took a while to arrive but the customer service was great following up the problem. A member of the team called me and was so polite and helpful.
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Posted 3 months ago
Hello Amy, I have just tracked your order and can see that all has now been received. This is great news! We are both very sorry for this delay yet thankful for your support of Folk Interiors so far! Without our community, we wouldn’t exist and we’re honoured to be able to provide products that help create a happy and healthy home. Best wishes Folk interiors team x
Posted 3 months ago
went above and beyond !
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Posted 3 months ago
Top-notch!
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Posted 3 months ago
Really lovely range of products, and super quick delivery!
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Posted 4 months ago
The product is fine, not quite as luminous as in the promotional images but well packed and smartly dispatched. Delivery a little less smooth but heyho, it’s Christmas.
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Posted 4 months ago
Bowls bought as a requested gift. A bit smaller than expected but arrived safely and on time.
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Posted 4 months ago
Nice product but online purchase process could be slicker and more information about what to expect regarding delivery. Responded quickly to a question about treating wooden table top.
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Posted 4 months ago
Delivered on time and product was as expected.
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Posted 4 months ago
Cool Americano mugs purchased
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Posted 5 months ago
Really like the look of the dish.
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Posted 6 months ago
My order arrived beautifully packed - so much so that I almost didn't want to undo it! The website is lovely, though the time limit imposed on the cart makes it seem unfriendly, and I certainly did not feel I had enough time to browse. Perhaps you could create a Love List like TK Maxx so visitors like myself could add items to the list as we browse without having to remember details of the items.
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Posted 8 months ago
Great service & delivery. Probably too many flow up emails, like a lot of companies these days. However, I appreciate the care taken. I was dissapoinred to see this product £10 cheaper on another site who had a sale on but that's just one of those things I guess.
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Posted 9 months ago
Hello Helen, Thank you for taking the time to leave this review and for your feedback regards to the emails. We are currently looking into our marketing so will take this on board. Best wishes The Folk Interiors team x
Posted 9 months ago
The item I ordered turned out to be just as beautiful as my partner had hoped it would be, just a shame that I paid for 2 day postage and it took 9 days to arrive
Helpful Report
Posted 1 year ago
Not quite such good quality as expected. Not quite same colours
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Posted 1 year ago
One expresso mug arrived chipped. But a replacement was quickly sent and arrived a couple of days ago. Excellent service. Only 5 stars given because of mug chipped on arrival.
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Posted 1 year ago
The product is better than described with excellent build quality. The only improvement would be the product shipping sooner, it took about 4 working days before getting a dispatch notice.
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Posted 1 year ago
Folk Interiors Ltd is rated 4.9 based on 3,522 reviews