Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.82

4.8 Rating 4,735 Reviews

95 %

of reviewers recommend Folk Interiors Ltd

4.8

Based on 4,735 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

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Folk Interiors Ltd 5 star review on 18th August 2026

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, I think your site is good. The products are lovely and well packaged. The delivery time is poor and was disappointing.”

Helpful Report

Posted 3 weeks ago

Hello Alasdair, Thank you so much for your feedback. We’re really pleased to hear you loved the products and were happy with how everything was packaged. We’re sorry you were disappointed with the delivery time. Your order did include a pre-order item, which meant it was held until that item became available before being dispatched. We do try to make the expected arrival dates clear on our pre-order products, but we appreciate that this may not always be obvious when placing an order with multiple items. Thank you again for your feedback and for shopping with our small independent business. Warm regards, Folk Interiors Team

Posted 2 weeks ago

“Please avoid comments like. " We are a small team".... When explaining potential delays. We come back to you as you are a good business and you have a procedure to speed up orders if needed. Do not seek customers sympathy.. as it. Is annoying and degrading for your business. Get a bigger team if you need to at in promotion time”

Helpful Report

Posted 3 weeks ago

Hi Mirjana, Thank you for taking the time to share this feedback, and also for continuing to come back and shop with us – we really do appreciate it. We completely take your point regarding how we communicate delays. Our intention is always to provide context, rather than seek sympathy, but we appreciate that wording around being a small team can come across differently. Your feedback is genuinely useful and we’ll take it on board when communicating with customers in future, particularly during our busier periods. Thank you again for your continued support and for being so candid with us. Warm regards, Folk Interiors Team

Posted 2 weeks ago

“These cups are lovely and a really nice size for a flat white”

Helpful Report

Posted 1 month ago

Hi Jane, Thanks for your review! We’re thrilled to hear the cups are lovely and the perfect size for a flat white. Kind regards, Team Folk Interiors Ltd

Posted 1 month ago

“Not quick with communication as order later than expected but print arrived and I like it.”

Helpful Report

Posted 2 months ago

“We were looking for a leather fly swatter like the one we bought in Australia, Folk Interiors provided as close a match as we could find. Well done.”

Helpful Report

Posted 2 months ago

Hi David, Thank you for taking the time to leave a review! We’re glad we could find a leather fly swatter that suits what you were looking for and we hope to see you again soon. Kind regards, The Folk Interiors Team

Posted 2 months ago

“Really good service and quality product.”

Helpful Report

Posted 3 months ago

Hi Donna, Thank you for taking the time to leave a review! We’re really glad you are pleased with your order and we hope to welcome you again soon. Kind regards, The Folk Interiors Team

Posted 3 months ago

“Loving your unique products, well packaged. Thrilled with my purchase.”

Helpful Report

Posted 3 months ago

Hi Lisa, Thank you for taking the time to leave a review. We're so glad you're loving your purchase and we hope to welcome you again soon. Kind regards, The Folk Interiors Team

Posted 3 months ago

“Bought a lovely velvet quilt very happy with the colour. Arrived in about a week, but communication a bit iffy; didn't get a response to an email I sent. That being said, would certainly order from Folk again.”

Helpful Report

Posted 3 months ago

Hello Gillian, Thank you for taking the time to leave a review. We're delighted to hear that you're happy with your velvet quilt and that you love the colour. We're sorry to hear that you didn't receive a response to your email. That's certainly not the experience we want our customers to have, and we'll continue working on improving our communication. Thank you again for your feedback and for your kind comments. We really appreciate your support of our small business and look forward to welcoming you back to Folk Interiors in the future. Warm regards, Folk Interiors Team

Posted 3 months ago

“Lovely product. Beautifully packaged. Arrived in good time”

Helpful Report

Posted 3 months ago

Hi Victoria, Thank you for taking the time to leave a review. We’re glad you are pleased with your purchase and we hope to welcome you again soon. Kind regards, The Folk Interiors Team

Posted 3 months ago

“Kept informed of order progress and good communication.”

Helpful Report

Posted 6 months ago

Hi Robert, Thank you for taking the time to leave a review. We hope to welcome you again soon. Kind regards, The Folk Interiors Team

Posted 6 months ago

“Really lovely range of products, however when so placed the order it said they were expecting stock of the product I’d ordered the next day, but as soon as I’d placed the order this date changed to over 2 weeks later. This was a little frustrating as the order was a birthday present.”

Helpful Report

Posted 6 months ago

“Love the items but very expensive. I buy for my grand daughter but it would be nice if she could add to the collection by saving up her pocket money. This would take a long time. Coukd you include some less expensive items in your range?”

Helpful Report

Posted 6 months ago

“Parcel arrived later than expected (the website said 2-3 business days and it took 7) and the box arrived really bashed up. Luckily the contents inside weren’t fragile and were undamaged”

Helpful Report

Posted 9 months ago

Thanks so much for your feedback, Rebecca. We’re sorry the parcel arrived late and the box was damaged in transit. We’re glad the contents were undamaged. We’ll look into the delay and packaging issue with our courier to prevent this in future deliveries. Kind regards, Team Folk Interiors Ltd

Posted 9 months ago

“Nice product. Good service. Thank you.”

Helpful Report

Posted 9 months ago

Thanks for your lovely review. We’re glad you’re happy with the product and our service. If there’s anything else you need, we’re here to help. Kind regards, Team Folk Interiors Ltd

Posted 8 months ago

“Great socks!!”

Helpful Report

Posted 9 months ago

Thanks for your lovely review, Joanne. We’re glad you’re happy with the socks. We appreciate your support and look forward to helping again soon. Kind regards, Team Folk Interiors Ltd

Posted 8 months ago

“All ok just took a bit long to receive the maileg fireplace”

Helpful Report

Posted 9 months ago

“Absolutely love these coffee cups. Good communication although delivery took a little longer than anticipated but it’s that time of year. Would definitely buy from you again!”

Helpful Report

Posted 9 months ago

“I love the mugs. I must admit I didnt understand pre- order but was happy to wait a bit as it was avgift for me and they are so fab I just want to look at them lovingly. Looking to buy something else now”

Helpful Report

Posted 10 months ago

Thanks so much for your kind words, Heather. We’re really glad you love the mugs and that the pre-order worked for you. We appreciate your support and hope to serve you again soon. Kind regards, Team Folk Interiors Ltd

Posted 9 months ago

“Bought 3 of the new christmas cards (order 10801) and 2 of them work fine with sound and lights. The ballet card has NO button to press to activate it , although the enclosure envelope shows where it is ? Sent compaint email to Lumipop but they have not yet responded.”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your review. I’ve had a look into this, but we don’t sell Christmas cards and can’t find an order under 10801. It seems this may have been intended for a different company, as we’re Folk Interiors and don’t stock Lumipop items. If there’s anything we can help with, please feel free to get in touch, but it does look like this review was for another retailer. Kind regards, Folk Interiors

Posted 10 months ago

“My order was a pre-order and it took longer than I was initially told but the communication was great and I was informed. I haven’t looked at the items as they were delivered to my sisters house as a present.”

Helpful Report

Posted 10 months ago

Thank you for your thoughtful review! We appreciate your understanding regarding the pre-order timeline and are glad to hear that our communication kept you informed. We hope your sister loves the items and they make for a wonderful present. Warm wishes, Team Folk Interiors Ltd

Posted 10 months ago

Folk Interiors Ltd is rated 4.8 based on 4,735 reviews