Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.85

4.9 Rating 4,238 Reviews

96 %

of reviewers recommend Folk Interiors Ltd

4.9

Based on 4,238 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Folk Interiors Ltd 5 star review on 12th July 2025

203

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some lovely tapas bowls as a present, they were dispatched same day and arrived so quickly, beautifully packaged. Excellent service and my friend loved them. She wrote “Thank you soooo much for the beautiful bowls.. they are so perfect! ❤️❤️❤️””

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Posted 6 months ago

Thank you so much.. I'm glad she loved them.They are my favourites too.. love Katy x

Posted 6 months ago

“Lovely customer service and fast delivery. I love the products you stock!”

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Posted 6 hours ago

“Lovely items. We first found them at a lovely little shop in Bude whilst on holiday then found them being sold through yourselves. Bought for my daughter who has just finished an Interior Design degree and these designs particularly caught her eye. Really pleased with them”

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Posted 6 days ago

“Great company, highly recommend!”

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Posted 1 week ago

Thanks for leaving us a review. Helen. X

Posted 1 week ago

“Item arrived in good time. Was a decent price, well packaged and communication was good throughout. Cheers.”

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Posted 1 week ago

So pleased you are happy with your purchase, hope to see you again soon. Helen. X

Posted 1 week ago

“Fast Delivery ,good communication.Excellent product .Well packaged.”

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Posted 2 weeks ago

Yey thanks so much for leaving us a great review we really appreciate it. Helen. X

Posted 1 week ago

“Great product at a really good price. Shipping was incredibly fast. Very impressed!”

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Posted 2 weeks ago

Hooray that’s what we like to hear, hope to see you again soon. Love Helen. X

Posted 1 week ago

“Great customer service both before and after Royal Mail/Parcel Force failing to deliver what I'd ordered.”

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Posted 2 weeks ago

Thanks for leaving us a review. Helen. X

Posted 1 week ago

“Excellent customer service, there to receive any questions to help with purchasing and any other queries you may have, I received my love items in a well packed parcel and delivery was quick and tracking service was spot on , Many thanks.”

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Posted 2 weeks ago

““I was looking for high-quality seating pads, and these are perfect—so nice and very comfortable. Thank you, FOLK team!””

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Posted 3 weeks ago

“Very poor experience with Folk Interiors. I bought 4 HKLiving Mugs. The mugs that arrived looked nothing like the images online. The images of ordered compared to received are below. I reported this to Folk interiors on the 27th of July (the day they arrived). Communication was very poor, after an initial reply and response I heard nothing further from the company. I had to initiate a further phone call to chase it up. Five days later I got a response with images of better matched Mugs. I have finally received the product I ordered on the 22nd of August (initially ordered on the 23rd of July). There has been no gesture of good will. I will not be recommending this company.”

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Posted 3 weeks ago

Hi Michele, Thank you for your feedback. We’re very sorry for the frustration this situation has caused and truly appreciate your patience throughout. We understand that the mugs you received look different from what you expected, and we appreciate you sharing the photos with us. To clarify the timeline: 27th July: We received your email and replied within 24 hours, offering a swap or refund at no further cost to you. 4th August: You requested a swap. 13th August: We sent photos of the available mugs to confirm the colours, as one design was still awaiting restock. 18th August: We followed up for your confirmation, which we received, and the replacement mugs were sent promptly. The collection of the unwanted mugs hasn’t taken place yet, as the courier has informed us that they where unable to pick them up. We’re contacting you privately to arrange a convenient alternative date. As a gesture of goodwill, we’ve sent you a discount code via email for use on a future order. We sincerely apologise for any inconvenience and hope this helps make up for the delay. Thank you again for your patience and understanding. Warm regards, Vicky Folk Interiors

Posted 2 weeks ago

“Such a lovely apron! Pretty colour and a flattering fit. I now have two! Fast delivery and beautifully packaged”

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Posted 3 weeks ago

“Love my new mugs 😊”

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Posted 3 weeks ago

“Lovely cups, delivery very quick.”

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Posted 4 weeks ago

“Lovely item, very carefully packaged and hyper fast delivery!”

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Posted 4 weeks ago

“Lovely designs. Quick delivery.”

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Posted 4 weeks ago

Thanks for the review, Hope to see you again soon. Helen. X

Posted 4 weeks ago

“The cappuccino cup looked beautiful, but the quality didn’t live up to the price.”

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Posted 4 weeks ago

“Very prompt delivery and quality goods”

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Posted 1 month ago

Good to hear you are happy with your purchase, thanks for leaving us a review. Helen. X

Posted 4 weeks ago

“Fantastic products, quick delivery and lovely packaging xx”

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Posted 1 month ago

Thanks for leaving us a review, so pleased you are happy with your order. Helen. X

Posted 4 weeks ago

“Thank you Folk Interiors. I made an error with my initial online order and contacted Folk who were quick to respond and rectify my mistake. My order was dispatched quickly and the items I received are gorgeous! Brilliant customer service, and stock, I will definitely be ordering with Folk Interiors again”

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Posted 1 month ago

Thanks for taking the time to leave such a lovely review, we are really pleased you are happy with your order. See you again soon. Helen. X

Posted 1 month ago

“Stylish Danish coffee mugs, competitively priced, easily chosen on the website and promptly delivered. Brilliant service.”

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Posted 1 month ago

Thanks for leaving us a review, really pleased you are happy with your coffee mugs. Hope to see you again soon. Helen. X

Posted 1 month ago

Folk Interiors Ltd is rated 4.9 based on 4,238 reviews