Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.82

4.8 Rating 4,571 Reviews

95 %

of reviewers recommend Folk Interiors Ltd

4.8

Based on 4,571 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

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Folk Interiors Ltd 5 star review on 10th June 2026

Miriro Watson

Isobel Lethbridge

Folk Interiors Ltd 5 star review on 9th May 2026

Vetina Watts

215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased with my purchase of daddy mouse he’s lovely. Altogether couldn’t fault anything from start of ordering to receiving it to my door. Excellent. Julie S”

Helpful Report

Posted 7 months ago

Thank you for your wonderful review, Julie. We're delighted to hear that you love your purchase and that the whole process was seamless for you. We can’t wait to have you back! Warm wishes, Team Folk Interiors Ltd

Posted 7 months ago

“These mugs are a present for my daughter. They are lovely quality and come in a lovely box. Very pretty. Very easy ordering with prompt delivery”

Helpful Report

Posted 3 days ago

Hi Fiona, Thank you for the lovely 5-star review! We’re so glad you’re happy with the mugs and we hope your daughter enjoys them. Kind regards, The Folk Interiors Team

Posted 2 days ago

“Bought a lovely velvet quilt very happy with the colour. Arrived in about a week, but communication a bit iffy; didn't get a response to an email I sent. That being said, would certainly order from Folk again.”

Helpful Report

Posted 4 days ago

Hello Gillian, Thank you for taking the time to leave a review. We're delighted to hear that you're happy with your velvet quilt and that you love the colour. We're sorry to hear that you didn't receive a response to your email. That's certainly not the experience we want our customers to have, and we'll continue working on improving our communication. Thank you again for your feedback and for your kind comments. We really appreciate your support of our small business and look forward to welcoming you back to Folk Interiors in the future. Warm regards, Folk Interiors Team

Posted 2 days ago

“Excellent”

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Posted 4 days ago

Hi Linda, Thank you for the 5-star review! We’re really glad you’re happy with your experience. Kind regards, The Folk Interiors Team

Posted 2 days ago

“Love my cups I now have 8 and they are perfect when I am running print workshops as each cup is individual to the person and much commented on”

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Posted 4 days ago

Hi Fran, Thank you for the lovely 5-star review! We’re really glad the cups are perfect for your workshops. We hope to see you again soon. Kind regards, The Folk Interiors Team

Posted 2 days ago

“Loved the Maileg mouse cake and cafe set, arrived quickly will be ordering more delightful things 😊”

Helpful Report

Posted 6 days ago

Hi there, Thank you for taking the time to leave a review. We are so glad you love the Maileg mouse cake and cafe set! Thank you for your kind words—we’re delighted you’re happy with your order. Kind regards, The Folk Interiors Team

Posted 2 days ago

“Not great, don’t answer emails. No quality control”

Helpful Report

Posted 6 days ago

Hi Julie, Thank you for taking the time to leave a review. We're very sorry that the butter dish did not meet your expectations and that the replacement we sent was also disappointing. We completely understand your frustration, particularly after giving us the opportunity to put things right. As many of our ceramics are hand glazed, there can be natural variations in the glazing and finish. However, we appreciate that in this case the item fell below what you were expecting and we are sorry for that. We also appreciate you bringing your concerns to our attention. Feedback like this is important and has been shared with both our team and the supplier. We're sorry that your experience has left you feeling unable to shop with us again, but we do appreciate that you gave us the opportunity to resolve the issue. Kind regards, Folk Interiors team

Posted 2 days ago

“Love receiving my orders from you, they always make me smile with your lovely packaging. You are my go to site for my Maileg collection, your special offers & sale prices are perfect for my budget & always in perfect condition Thank you x”

Helpful Report

Posted 6 days ago

Hi Sharon, Thank you for the lovely 5-star review! Thanks for your kind words and for being such a loyal customer of ours. We hope to see you again soon. Kind regards, The Folk Interiors Team

Posted 2 days ago

“Excellent service and product. Grandchild is delighted”

Helpful Report

Posted 6 days ago

Hi Elizabeth, Thank you for the 5-star review! We’re really glad to hear you had a positive experience shopping with us. We hope to welcome you again soon. Kind regards, The Folk Interiors Team

Posted 2 days ago

“Purchased the wee camper set, sleepy/wakey mouse, some clothes, suitcase as well as granny and grandpa mice. They're super cute and I know my 5 yr old GD will love them when I take them to Australia. Great service from Folk Interiors- kept me up to date on orders and have a wonderful selection of Mailegs. Quite addictive for sure!”

Helpful Report

Posted 1 week ago

Hi Catherine, Thank you for the wonderful 5-star review! We’re so glad to hear you love our selection of Maileg products and that the items will be a hit with your granddaughter. We hope to see you again soon! Warm regards, The Folk Interiors Team

Posted 2 days ago

“Beautiful mouse. Arrived promptly and packaged extremely well. Would order again”

Helpful Report

Posted 1 week ago

Hi Jeanette, Thank you for the wonderful 5-star review! We’re really glad to hear you’re happy with the mouse and we hope to see you again soon. Kind regards, The Folk Interiors Team

Posted 2 days ago

“I placed a pre-order for some HK Living bowls in Feb for delivery mid March. By the beginning of April I'd heard nothing so got back in contact to be told end April. Early May, still nothing so I got back in contact to be told the order was imminent. I eventually got them end of May. While I'm sure this is exceptional, at no point did Folk Interiors try to contact me and all chasing was done by me. I love the product but I really don't rate the customer service”

Helpful Report

Posted 1 week ago

Hello Caroline, Thank you for taking the time to leave a review. Firstly, we're very sorry for the delays you experienced with your pre-order and for the lack of proactive communication throughout the process. We completely understand your frustration. While delays from suppliers can occasionally occur, we appreciate that we should have kept you updated rather than leaving you to chase us for information. We're pleased that your bowls eventually arrived and that you love the product, but we're sorry that the service you received did not match the standard we aim to provide. Your feedback is genuinely appreciated and has been taken on board as we continue to improve our communication with customers regarding pre-orders and supplier delays. Kind regards, Folk Interiors Team

Posted 2 days ago

“I am missing some items and not had any update - for a very expensive order also!”

Helpful Report

Posted 1 week ago

Hello Abbie, Thank you for your review. We're very sorry for the confusion and concern caused. Having reviewed your order, we can confirm that the two outstanding items were on pre-order and were due to follow separately. This should have been noted on the packing slip included with your first delivery, and we're sorry if this was not clear. We completely understand that, particularly with a larger order, it can be worrying when items appear to be missing and you haven't received an update. Please accept our apologies for the lack of communication. If you haven't already been in touch with us directly, we'd be happy to provide an update on the expected arrival date of the remaining items. Kind regards, Folk Interiors Team

Posted 2 days ago

“I have loved everything I have ordered over the past few months for my daughters mouse house the quality of everything is amazing”

Helpful Report

Posted 1 week ago

Hi Katie, Thank you for your 5-star review! We’re really glad to hear you’ve loved your purchases for your daughter’s mouse house. We hope to welcome you back soon. Kind regards, The Folk Interiors Team

Posted 2 days ago

“Very pleased with our purchase of coffee mugs. We first saw them on holiday in a cafe in Wales and I ordered 4 on our return.”

Helpful Report

Posted 1 week ago

Hi Elizabeth, Thank you for the 5-star review! We’re really glad to hear you’re pleased with your coffee mugs and we hope to welcome you again soon. Kind regards, The Folk Interiors Team

Posted 2 days ago

“Delivery was quick, packaged very considerately and environmentally friendly! No plastic toys or packaging. Really happy”

Helpful Report

Posted 1 week ago

Hi there, Thank you for the 5-star review! We’re really pleased you’re happy with your order. We hope to see you again soon. Kind regards, The Folk Interiors Team

Posted 2 days ago

“The pink blush cabinet I bought is perfect. Evry step of my purchase went smoothly. The delivery guys couldn't have been more helpful, and took it up some steep stairs without complaining. The cabinet was wrapped so well. I would definitely buy from this company again. Thank you.”

Helpful Report

Posted 1 week ago

Hi Isobel, We are so pleased to hear the pink blush cabinet is perfect and that the delivery team were so helpful. Thanks for sharing your kind words—we’re glad everything went smoothly. Kind regards, Team Folk Interiors Ltd

Posted 2 days ago

“Lots of lovely HK Living stuff Gives lift and a smile everyday when I use it”

Helpful Report

Posted 1 week ago

Hi Chris, Thanks for your lovely 5-star review! We’re so please to hear that you are a fan of our HK Living range. We hope to see you again soon. Kind regards, The Folk Interiors Team

Posted 2 days ago

“I placed an order which I new would take a few weeks to arrive, but it took alot longer than expects and there was no communication from Folk during that time with any updates. I had to eventually email and the response was 'curt' and unapologetic.”

Helpful Report

Posted 1 week ago

Hello Kirsty, Thank you for taking the time to leave a review. We're very sorry that your order took longer than expected to arrive and that you felt let down by our communication during the delay. This was a pre-order item, and while delays can occasionally occur with supplier deliveries, we completely appreciate that you should have been kept better informed of any changes rather than having to chase us for updates. We're also sorry to hear that our response came across as curt. That is certainly not the impression we wish to give, and we apologise if our communication felt impersonal or dismissive. We are currently reviewing how pre-order items are displayed on our website and at checkout to make this clearer at the point of sale and help set expectations around delivery times. Thank you for your feedback. It is genuinely appreciated and helps us improve both our communication and customer experience. Kind regards, Folk Interiors Team

Posted 2 days ago

“Very pleased with my maileg mouse purchase , packaged really well , however the delivery did take 7 days .”

Helpful Report

Posted 1 week ago

Hi Joanna, Thank you for the 5-star review! We’re really glad you’re pleased with your Maileg mouse and we really appreciate your patience with your order. We hope to see you again soon. Kind regards, The Folk Interiors Team

Posted 2 days ago

“Disappointed with my cups”

Helpful Report

Posted 1 week ago

Hello Pippa, Thank you for your review. We're sorry to hear that you were disappointed with your cups. We always want our customers to be happy with their purchases, so if there is a specific issue with the items, please do get in touch with us directly and we'll do our best to help. Kind regards, Folk Interiors Team

Posted 2 days ago

Folk Interiors Ltd is rated 4.8 based on 4,571 reviews