Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.84

4.8 Rating 4,373 Reviews

96 %

of reviewers recommend Folk Interiors Ltd

4.8

Based on 4,373 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

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Folk Interiors Ltd 5 star review on 12th July 2025

203

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hasn’t arrived still. I asked customer service for advice, & was told it might turn up tomorrow (Monday). I sent another email saying this was inconvenient, but that email was ignored, & I don’t feel anything was addressed. I still don’t know why the parcel never arrived, which is why I asked customer service for their help, but felt I was left with indifference & no explanation, other than the information I already had! I had someone here this weekend to help me put it up on a second storey landing stairwell, now I will have to wait till next weekend & get them to come back.”

Helpful Report

Posted 8 months ago

Dear Antonia, Thank you for taking the time to leave your feedback. We are truly sorry for the frustration and inconvenience you’ve experienced. We completely understand how important it was for your parcel to arrive on time, particularly given the help you had arranged. We responded to your original enquiry and explained that the delay was due to an unexpected routing error by Royal Mail — something sadly outside of our control. We continued to monitor the shipment closely and shared all the information we had available at the time. However, we are very sorry if our communication felt insufficient or left you feeling unsupported — that was certainly never our intention. As a small business, we genuinely care about every customer and situation, and we apologise if this wasn’t reflected clearly enough in our response. We have continued to monitor your shipment closely, and tracking this morning shows that your parcel is now due to be delivered today, Monday. Best wishes Vicky, Folk Interiors

Posted 8 months ago

“beautiful products. Packaged well in recyclable materials.”

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Posted 8 months ago

Thank you for your review Abigail, it is appreciated. Glad you are happy with your purchases and packaging. Best wishes, Chloe

Posted 8 months ago

“Our 70's ceramics have brightened up our kitchen and our lives I'll be back for more”

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Posted 8 months ago

Thank you for your review Denise, Glad you are enjoying the 70s ceramics and they are brightening your home. Best wishes, Chloe

Posted 8 months ago

“Cappuccino and espresso mugs - ideal sizes, satisfying shapes and feel - interesting and pleasing styling - highly recommended”

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Posted 8 months ago

“Absolutely love the Folk Ceramics. Really unusual designs.”

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Posted 8 months ago

Thanks for leaving us a review, we really appreciate it. Love Helen. X

Posted 8 months ago

“Lovely product, Packaged well & delivered on time. 5*”

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Posted 8 months ago

Thanks for the 5* review. Helen. X

Posted 8 months ago

“Loved the milk jugs and delivery was really quick. Cats have yet to notice the clockwork mouse”

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Posted 8 months ago

I have a feeling your cats are gonna go wild when they realise the mouse actually moves! Thank you so much for leaving us a review we really appreciate it. Love Helen. X

Posted 8 months ago

“I haven't got it yet”

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Posted 8 months ago

Hi Pam, We're really sorry to hear you're disappointed and that your order hasn't arrived yet. Just to clarify — your order was placed and dispatched on Wednesday 16th. Friday 18th was a bank holiday, so Royal Mail services were paused, which likely caused a slight delay. We've checked the tracking today, and it's showing that delivery is scheduled for Saturday 19th. This is still within our advertised delivery timeframe, but we completely understand how frustrating any delay can be and truly appreciate your patience. If your parcel doesn’t arrive as expected or you need anything else, please don’t hesitate to reach out. Best wishes, Vicky

Posted 8 months ago

“Excellent!”

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Posted 8 months ago

Hooray, thanks for the 5* review! Love Helen. X

Posted 8 months ago

“Folk Interiors is a real treasure trove. The 70s Ceramics collection is first class. Thanks”

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Posted 8 months ago

“Very clear communication and fast delivery”

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Posted 8 months ago

Glad you’re happy, thanks for leaving us a review we really appreciate it. Love Helen.

Posted 8 months ago

“Gorgeous gift!”

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Posted 8 months ago

“1st time purchase, and received the most welcoming message. Folk Interiors are a small business and while my order was of small monetary value, genuinely appreciated my business.”

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Posted 8 months ago

That’s so lovely and we also genuinely appreciate you leaving us a really nice review, hope to have you shopping with us again soon. Love Helen. X

Posted 8 months ago

“Really cool products and website 😎 perfect service and delivery. Can’t wait to order more products”

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Posted 8 months ago

Thanks for leaving us this lovely review. Love Helen. X

Posted 8 months ago

“My items arrived today, so well packed. Lovely cups and plates. Thank you 😊”

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Posted 8 months ago

So pleased you are happy with your crockery, thanks for leaving us a review. Love Helen. X

Posted 8 months ago

“Excellent website, items arrived safe and well packaged and delivered as advised. I would definitely use this company again.”

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Posted 8 months ago

Thank you so much for the lovely review, so pleased you’re happy with your purchase. Love Helen. X

Posted 8 months ago

“Brilliantly packaged and what a lovely item. I’ll be definitely thinking of purchasing something from you beautiful people again very soon. Many thanks and good luck”

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Posted 8 months ago

What a lovely review, thank you so much, so pleased you are happy with your purchase. Love Helen. X

Posted 8 months ago

“They kept me informed of the delay in delivery of the item I had ordered and because it was a significant delay also offered me a discount.”

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Posted 8 months ago

Thanks for leaving us a positive review. Helen. X

Posted 8 months ago

“I hadn’t ordered from this company before but was taken by the lovely 79’s inspired range. Bought the salad bowl as a gift for a friend. I haven’t given it yet but I hope they love it as much as I do.”

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Posted 8 months ago

What a lovely gift, I am sure your friend will be very happy with it, thanks for leaving us a great review. Love Helen. X

Posted 8 months ago

“Beauty wrapped and quick delivery; great customer service.”

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Posted 8 months ago

Thank you for taking the time to leave us a review. Helen. X

Posted 8 months ago

Folk Interiors Ltd is rated 4.8 based on 4,373 reviews