Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.84

4.8 Rating 4,373 Reviews

96 %

of reviewers recommend Folk Interiors Ltd

4.8

Based on 4,373 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

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Folk Interiors Ltd 5 star review on 12th July 2025

203

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality”

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Posted 8 months ago

“The cups are great, lovely colours and design. Really prompt delivery. Plus I ordered twice in error and this was refunded. Thank you.”

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Posted 8 months ago

Really pleased you are happy with your cups, thanks for leaving us a review. Love Helen. X

Posted 8 months ago

“Very happy with the service and attention received from Folk Interiors who put themselves out to be as helpful as possible. I also had a free delivery as my purchase was too large to fit in my car.”

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Posted 8 months ago

Ahhhh thanks so much for leaving us a glowing review we really appreciate it. Love Helen. X

Posted 8 months ago

“Service and delivery were good but the cushion inners that I ordered were quite thin and could have done with twice as much feather stuffing. I considered returning them but really needed them for the weekend so I kept them. I wouldn't order this item again.”

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Posted 8 months ago

Hi Amanda, Thank you so much for your order and for taking the time to share your feedback. We're really pleased to hear you were happy with our service and delivery, but we're sorry to learn that the cushion inners didn’t meet your expectations. We always aim to offer products that our customers will love, so it’s really helpful to know your thoughts on the filling. We’ll be sure to pass this feedback on to our supplier as we continually look for ways to improve the quality of our products. We're sorry again for the disappointment, but we truly appreciate your support of our small business. If there's anything further we can do to help or if you'd like to chat through alternative options in future, we're always here. Warm regards, Vicky Folk Interiors

Posted 8 months ago

“Lovely online experience - great selection of products. Amazing customer service”

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Posted 8 months ago

Yey thanks for the great review, hopefully we will see you again soon. Love Helen. X

Posted 8 months ago

“Have had them before, love them 🥰”

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Posted 8 months ago

Thanks for the 5* review. Helen. X

Posted 8 months ago

“Unfortunately, only 3 out of a set of 4 wine glasses were delivered. Further the quality of the glasses fell far short of my expectation. However the delivery was prompt and the returns system was straightforward. I look forward to receiving my refund in as short a time as possible.”

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Posted 8 months ago

Hi Anne, Thank you for your order and for taking the time to share your experience — we're so sorry to hear that it fell short of expectations. We sincerely apologise that your set of wine glasses arrived incomplete, and that the quality didn’t meet your hopes. This is certainly not the experience we aim to provide, and we’re grateful that you’ve brought it to our attention. We’re glad to hear that the delivery was prompt and that the returns process was straightforward. Your refund will be processed as quickly as possible, and we’ll follow up to confirm once it has been issued. Thank you again for your feedback — it’s incredibly important to us as a small business, and we’ll be reviewing this with our team and supplier to ensure better quality and accuracy moving forward. Warm regards, Vicky Folk Interiors

Posted 8 months ago

“Very good quality cushions. I bought them as a gift for my sister and she was delighted with them! The delivery was great too - quick and I was kept informed of progress. Wouldn't hesitate from buying online from Folk Interiors again. 5 stars!”

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Posted 8 months ago

“Easy ordering and quick delivery. Packaged securely and super items. Will use again. Thank you.”

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Posted 8 months ago

Yey, glad you are happy with your purchase, see you again soon. Love Helen. X

Posted 8 months ago

“So pleased with my beautiful mugs, will be coming back for more 🙂”

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Posted 8 months ago

Lovely. Thanks so much for leaving us a review. Helen. X

Posted 8 months ago

“Had a slight issue placing my order but Katy was very quick to get back to me and resolve this. Order arrived quickly and I'm very pleased with it.”

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Posted 8 months ago

Thanks so much for leaving us a review. Helen. X

Posted 8 months ago

“Keep messaging me to leave feedback - firstly the promo code didn't work, i fed that back but got no reply, secondly the items I ordered still haven't arrived so I am not sure what you want me to say.....!!”

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Posted 8 months ago

Hi Simon, Thank you for your message, and we're genuinely sorry to hear of your frustration — we completely understand how disappointing this must be. We’d like to clarify that your order was placed on Monday 7th and dispatched promptly on Tuesday 8th. According to the latest Royal Mail tracking, it’s due to be delivered today. We’re really sorry that this has felt unclear and for the lack of delivery updates — we absolutely agree this isn’t the smooth experience we aim to provide. We’re also sorry about the issue with the promo code. This was due to a technical error on our end, but we’ve now applied the discount directly to your order, and you should see that reflected in your updated confirmation. We truly appreciate your patience and your support of our small business. If there’s anything more we can do to help, or if you don’t receive your parcel as expected today, please don’t hesitate to get back in touch — we’re here and happy to help. Warm regards, Vicky Folk Interiors

Posted 8 months ago

“Items delivered did not all match the pictured ones. Delivery slow (6 days) and communication re delivery poor.”

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Posted 8 months ago

Hello Elaine, Thank you for your order and for taking the time to leave a review. We're sorry to hear that your experience didn’t meet expectations. Just to clarify, your order was placed on a Friday and dispatched on the following Monday, as we’re closed over the weekend. A dispatch email was sent that day to let you know it was on its way, and delivery was completed on the Thursday — within three working days. However, we completely understand how the timing may have felt longer, and we’ll certainly take your feedback on board to improve how we communicate this more clearly. We’re also sorry to hear that not all items matched the images. We'd really appreciate the chance to look into this for you — if you could send us a quick email to info@folkinteriors.com with more details or a photo, we’ll do our best to resolve the issue. Thank you again for your support — it means a lot to us as a small independent business. Warmest wishes, Vicky Folk Interiors

Posted 8 months ago

“We are delighted with our purchase from Folk Interiors Ltd.”

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Posted 8 months ago

So pleased, thanks for leaving us a review. Love Helen. X

Posted 8 months ago

“Excellent transaction. Good communication, great product and speedy delivery. Thank you!”

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Posted 8 months ago

Amazing, hope to see you again soon, thank you for leaving us a review we really do appreciate it. Love Helen. X

Posted 8 months ago

“Lovely mug for my coffee….please do a really big one!”

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Posted 8 months ago

“It’s lovely. My girlfriend is very happy with it!”

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Posted 8 months ago

Thanks for leaving us a review, glad your girlfriend is happy with her gift. Helen.

Posted 8 months ago

“Efficient service and rabbits arrived in perfect condition!”

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Posted 8 months ago

Glad your rabbits arrived safe and sound, thanks for leaving us a review. Helen. X

Posted 8 months ago

“Lovely coffee cups and quick delivery.”

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Posted 8 months ago

“Great website, fast delivery and well packaged. I will be using again”

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Posted 8 months ago

Yey, thanks so much for the lovely review. Helen. X

Posted 8 months ago

Folk Interiors Ltd is rated 4.8 based on 4,373 reviews