Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.83

4.8 Rating 4,497 Reviews

96 %

of reviewers recommend Folk Interiors Ltd

4.8

Based on 4,497 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

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Folk Interiors Ltd 5 star review on 7th March 2026

Sally Cumberland

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely personal message from katy to acknowledge my order, the package arrived very well packed and very swiftly as notified and I am delighted with the items. Great service thank you”

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Posted 9 months ago

So pleased you are happy with your purchase, thanks for leaving us a review we really appreciate it. Helen. X

Posted 8 months ago

“As expected. A little pricey for one tea towel, but I loved the colours..”

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Posted 9 months ago

Glad you love your tea towel, thanks for the review. Helen. X

Posted 8 months ago

“Excellent service and beautiful products. Thank you.”

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Posted 9 months ago

“I have been asked to review Folk Interiors after placing my fiorst order with them recently. My order hasn't actually arrived yet and one item has already been refunded with no explanation other than a refund notification. Not overly impressed so far . . .”

Helpful Report

Posted 9 months ago

Hello Caroline, Thank you for taking the time to share your feedback, and we're truly sorry for the disappointing experience you've had so far. We completely agree that this isn’t the standard of service we aim to provide, and we appreciate the opportunity to address it. We can see that your order was placed on Sunday and dispatched on Tuesday. With the current sale period, our dispatch times have unfortunately been a little slower than usual — for which we sincerely apologise. Tracking your parcel today, it does appear to still be in transit, a little delayed by Royal Mail but we’re hopeful it will be delivered shortly. Regarding the refunded item — the stickers — we identified a stock anomaly and processed a £3.20 refund. We absolutely should have communicated this more clearly at the time, and we're sorry for the oversight and any confusion caused. We really appreciate your order and your patience, and we hope your items arrive very soon. Should you need any further assistance, we’re always happy to help. Best wishes, Vicky Folk Interiors

Posted 9 months ago

“Wonderful shop! I’m super happy with my beautiful mugs and they arrived safe and sound, very fast! Thank you!”

Folk Interiors Ltd 5 star review on 31st July 2025

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Posted 9 months ago

“Lovely design - Mug is quite small, but I like that as makes coffee taste stronger! 💓”

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Posted 9 months ago

“Very easy ordering. Quick seamless delivery. Carefully packed. Delighted with everything! Many thanks”

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Posted 9 months ago

“Very fast an easy, mugs were amazing. Will be ordering more!”

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Posted 9 months ago

“Good service the products exactly as advertised really pleased with my order”

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Posted 9 months ago

“I discovered Folk Interiors by chance when I was looking for a replacement coffee mug after my husband had broken one from a set by hk living. Not only did I find the mug I wanted, but the customer service was excellent, and delivery was super-quick.”

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Posted 9 months ago

“My 70’s mug turned up today really quick delivery & the parcel was well packed & protected first class mug love it thanks”

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Posted 9 months ago

Great to hear, hope to see you again soon. Helen :)

Posted 9 months ago

“Product as described and absolutely smashing. So happy. Delivery on time. Happy I've found this company.”

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Posted 9 months ago

Roooaaarrr! We love this photo, thanks so much for taking the time to write a review we really appreciate it, hope to see you again soon. Helen. X

Posted 9 months ago

“The coffee cups I received although resembled the pictures on the website were significantly different !”

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Posted 9 months ago

Hi Devesh, Thank you for taking the time to leave a review, and we're really sorry to hear that the coffee cups you received didn’t fully match your expectations. While some variation can occur—especially with hand glazed items—we absolutely want you to be happy with your purchase. If the difference feels significant, we’d love the chance to make it right for you. Please do get in touch with us at info@folkinteriors.com and we’ll be happy to look into this further — whether that means a replacement, exchange, or refund. Thank you again for your feedback — it helps us improve and ensures we’re offering the best experience possible. Warm wishes, Vicky Folk Interiors

Posted 9 months ago

“Great fast delivery and excellent items”

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Posted 9 months ago

Glad to hear this, thanks for the review. Helen. X

Posted 9 months ago

“Thrilled with this purchase! Very tempted to use as a rug rather than a bath mat. It arrived promptly in very secure packaging. Would not hesitate to buy again.”

Folk Interiors Ltd 5 star review on 10th July 2025

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Posted 9 months ago

“Beautifully packaged, quality goods”

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Posted 10 months ago

Thanks for leaving us a review, we really appreciate it. Helen. X

Posted 9 months ago

“Really quick delivery and lovely looking cappuccino mugs”

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Posted 10 months ago

Glad to hear you are happy with your coffee mugs, thanks so much for leaving us a review. Helen. X

Posted 9 months ago

“I am very happy with my recent purchases. Thnak you.”

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Posted 10 months ago

Pleased to hear this, we hope to see you again soon. Helen. X

Posted 9 months ago

“Arrived reasonably quickly and within advertised time frame. Well packaged. Very happy with the quality of the item.”

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Posted 10 months ago

Glad you are happy with your purchase, thank you for leaving us a review. Helen. X

Posted 10 months ago

“Lovley products and very efficient response from customer services. Love this shop!”

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Posted 10 months ago

Thanks so much for leaving us a great review, we really do appreciate it. Helen. X

Posted 10 months ago

Folk Interiors Ltd is rated 4.8 based on 4,497 reviews