Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.84

4.8 Rating 4,337 Reviews

96 %

of reviewers recommend Folk Interiors Ltd

4.8

Based on 4,337 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Write Your review

Tell us how Folk Interiors Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Folk Interiors Ltd 5 star review on 12th July 2025

203

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their mugs are absolutely gorgeous! And good quality, will definitely be ordering again.”

Helpful Report

Posted 4 weeks ago

“A beautiful piece of artwork, great communication and it was delivered promptly and with care. I so enjoy shopping with you and seeing all the unique pieces that you regularly have.”

Helpful Report

Posted 1 month ago

“Excellent service, beautifully package, a joy excitement to open. Thank you”

Helpful Report

Posted 1 month ago

“I pre-ordered bowls and was aware they would take a few weeks to come but they have been massively delayed and still not delivered even after nearly 5 weeks”

Helpful Report

Posted 1 month ago

Hello Imogen, Thank you so much for your pre-order and for your patience. We completely understand how frustrating this wait has been. Your order was placed on 13th October and dispatched on 11th November. Tracking shows it should be delivered tomorrow, and we hope you’ll enjoy your bowls as soon as they arrive. We really appreciate your understanding and support! Warm regards, Folk Interiors

Posted 1 month ago

“Excellent service, delivery was very quick”

Helpful Report

Posted 1 month ago

“Arrived quickly, well packaged and when there was an issue with the address they were quick to confirythe details, great service on the phone.”

Helpful Report

Posted 1 month ago

“I still have not received my order how long should I be expected to wait? I was in when the tracking said it was undeliverable? Help me get my order or send my money back”

Helpful Report

Posted 1 month ago

Hello Karan, We’re very sorry for the delivery issues you’ve experienced. The order was dispatched on 6th November, but tracking shows it was refused by you on 10th November and is now being returned to us via Royal Mail. We’d be happy to resend your order, send it to an alternative address if that’s easier, or provide a full refund — whatever works best for you. We truly apologise for the inconvenience and are committed to getting this resolved quickly. Warm regards, Folk Interiors

Posted 1 month ago

“I've just received my set of 2 Lungo mugs and I am totally in love with them! They are so stylish but cosy and beautiful too. The ordering process was easy and they have arrived so quickly - thank you so much!”

Helpful Report

Posted 1 month ago

Thank you for taking the time to let us know! We love that you are happy with the Lungo Mugs - they are a firm favourite of ours too! Folk x

Posted 1 month ago

“Item arrived beautifully packed and looked exactly the same as the photos on the website.”

Helpful Report

Posted 1 month ago

Thank you for leaving a review - it means a lot. We are glad you're happy with your Folk purchases!

Posted 1 month ago

“My order was a pre-order and it took longer than I was initially told but the communication was great and I was informed. I haven’t looked at the items as they were delivered to my sisters house as a present.”

Helpful Report

Posted 1 month ago

Thank you for your thoughtful review! We appreciate your understanding regarding the pre-order timeline and are glad to hear that our communication kept you informed. We hope your sister loves the items and they make for a wonderful present. Warm wishes, Team Folk Interiors Ltd

Posted 1 month ago

“Really loved buying from Folk interiors. I felt updated through the process and I loved my purchase.”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review! We're so pleased to hear that you loved your shopping experience with us and felt well-informed throughout the process. We can't wait to welcome you back soon. Warm wishes, Team Folk Interiors Ltd

Posted 1 month ago

“Lovely collection of items on the website - could easily spend a fortune!! Great communication from the team about my order. Thank you.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review! We're pleased to hear you enjoyed browsing our collection and appreciated the communication from our team. We really value your support and look forward to welcoming you back soon. Warm wishes, Team Folk Interiors Ltd

Posted 1 month ago

“We had an update of our order on the 29/9 to say there was a delay of 2-3 weeks , which is fine , it’s now been nearly 5 weeks and we have been told it’s out for delivery but no additional updates from you . We are still awaiting our cups. Poor customer care”

Helpful Report

Posted 1 month ago

Dear Charles, We’re so sorry for the delay and the frustration this caused. The HKLiving warehouse has been incredibly busy with the launch of their new collection, which unfortunately slowed dispatch. We’re pleased to confirm your order was delivered today. We truly appreciate your patience and understanding, and we hope you love your new cups now they’ve arrived. If there’s anything more we can do to make this right, please don’t hesitate to get in touch — we’d love the chance to restore your confidence in us. Warm regards, Folk Interiors

Posted 1 month ago

“Goods arrived right on time. Thank you.”

Helpful Report

Posted 1 month ago

Thank you for your kind review. We're glad to hear that your goods arrived on time. We appreciate your support and look forward to serving you again in the future! Warm wishes, Team Folk Interiors Ltd

Posted 1 month ago

“Brilliant stock and service - 5 stars.”

Helpful Report

Posted 1 month ago

Thank you for your review. We're happy to hear that you loved both our stock and service. We can’t wait to see you again soon! Warm wishes, Team Folk Interiors Ltd

Posted 1 month ago

“Just what I was looking for and discounted”

Helpful Report

Posted 1 month ago

Thank you for your review, Andrea! We're happy to hear that you found exactly what you were looking for. We look forward to welcoming you back soon! Warm wishes, Team Folk Interiors Ltd

Posted 1 month ago

“All good but difficult to ‘re-find’ the subscription pop-up after closing .”

Helpful Report

Posted 1 month ago

Thank you for your review, we're glad to hear you had a good experience with us. We appreciate your insights about the subscription pop-up and will look into making it easier to access. We hope to see you shop with us again soon!

Posted 1 month ago

“Very happy with my purchase and the service offered by Folk Interiors Ltd.”

Helpful Report

Posted 1 month ago

Thank you for your kind review, we are so pleased to hear that you are happy with your purchase and our shop. We hope you shop with us again :)

Posted 1 month ago

“Beautifully packed and very quick delivery...Thank you...”

Helpful Report

Posted 1 month ago

Hi Gill, thank you for your lovely review! We are pleased that you were happy with your order and look forward to you shopping with us again :)

Posted 1 month ago

Folk Interiors Ltd is rated 4.8 based on 4,337 reviews