Penelope Hedgeland
My friends and relatives always receive lovely flowers - and customer service is excellent. I took off one star because my parents' Christmas delivery of flowers didn't arrive due to a technical glitch at their end. Luckily I realised they had not arrived, so I sent an email to FBP and got a call back the next day; their flowers arrived within a couple of days. Have used FBP for years and it is the only time I have experienced an issue.
4 months ago
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Flowers by Post has a 4.7 average rating from 13,027 reviews

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