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Flowers by Post UK Limited Reviews

4.7 Rating 14,242 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Metrics Info
4.7
Based on 14,242 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Sally Morris
Verified Buyer
“You didn't pick up on a non delivery due to the computer glitches. When I contacted you you resent immediately. Thank you. It said you had dispatched so presume as usual Royal Mail messed up!”
Helpful Report
Posted 1 year ago
Dear Sally, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Jennifer M Johnson
Verified Buyer
“The flowers were not delivered to my friend for her birthday, apparently due to a computer glitch affecting Royal Mail. When I notified Flowers by Post they immediately sent a replacement. Very helpful communication and action.”
Helpful Report
Posted 1 year ago
Dear Jennifer, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Glenys Poorta
Verified Buyer
“The flowers arrived in time and and in good condition and were much appreciated.”
Helpful Report
Posted 1 year ago
Dear Glenys, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Hazel Baxter
Verified Buyer
“Beautiful plant”
Helpful Report
Posted 1 year ago
Dear Hazel, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Caroline Grant
Verified Buyer
“Arrived promptly and were fresh, disappointed in the overall look- definitely not like the photos!”
Helpful Report
Posted 1 year ago
Dear Caroline, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Jan Smith
Verified Buyer
“liked the lack of unnecessary plastic. Sadly, the stems had been twisted round each other so it was difficult to seperate to trim the stems. Freesias had lovely scent, bit skimpy on the gypsophlia. Flowers delivered on time.”
Helpful Report
Posted 1 year ago
Dear Jan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Lesley Whelan
Verified Buyer
“Easy to order and arrived on my friends birthday. Flowers were fresh and much appreciated. I think they were good value.”
Helpful Report
Posted 1 year ago
Dear Lesley, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Colin Sim
Verified Buyer
“The flowers are excellent but they didn't arrive on the specific day I asked”
Helpful Report
Posted 1 year ago
Dear Colin, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Janet Harward
Verified Buyer
“Ordered and delivered as requested. No fuss or bother. The lady on the phone was helpful and really nice.”
Helpful Report
Posted 1 year ago
Dear Janet, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Pauline Moore
Verified Buyer
“Good quality. Prompt delivery”
Helpful Report
Posted 1 year ago
Dear Pauline, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Colin Huckle
Verified Buyer
“Arrived as requested. A lovely display.”
Helpful Report
Posted 1 year ago
Dear Colin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Gerard Wareing
Verified Buyer
“Sorry but this is not as usual, Twice this year I sent your Flowers to my sibling Sister after her discharge from Hospital this time after upbeat message. Upon each occasion at delivery date I discovered that she had been returned to Hospital after relapse. I was told that Flowers could not be taken to Hospital, so not ideal!”
Helpful Report
Posted 1 year ago
Dear Gerard, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Edith Mcintosh
Verified Buyer
“Flowers arrived quickly and in good condition, customer service prompt and pleasant .receiver very pleased with them.thank you. Edithmcintosh.”
Helpful Report
Posted 1 year ago
Dear Edith, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Sandra Keelty
Verified Buyer
“I have been a frequent user of flowersbypost and my friends and family have always been satisfied.”
Helpful Report
Posted 1 year ago
Dear Sandra, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Mike Hewitt
Verified Buyer
“delivery was late”
Helpful Report
Posted 1 year ago
Dear Mike, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Barbara Stewart
Verified Buyer
“Lovely flowers. Good service. Let down by using Royal Mail - flowers arrived a day late”
Helpful Report
Posted 1 year ago
Dear Barbara, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Maureen Gillam
Verified Buyer
“As always, they were delivered on time and, as far as I know, they were perfectly acceptable,”
Helpful Report
Posted 1 year ago
Dear Maureen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Ian Neve
Verified Buyer
“They arrived on time and saved me a 120 mile round trip. This is what the receivers husband had to say:"Beautiful flowers set up for a few days in the wobble box (sic). Dee very happy! Thanks chaps"”
Flowers by Post UK Limited 4 star review on 25th April 2024
Helpful Report
Posted 1 year ago
Dear Ian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Gerard Wareing
Verified Buyer
“I have been sending your flowers to a close relative who is currently poorly at great distance from my home I have valued your Arrival Feedback when not always able to receive a confirmation.”
Helpful Report
Posted 1 year ago
Dear Gerard, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Stephen Strange
Verified Buyer
“Bought flowers for a close relative who had just come out of hospital. Great range of flowers at all price points, delivery was quick. Recipient was very pleased.”
Helpful Report
Posted 1 year ago
Dear Stephen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Flowers by Post UK Limited is rated 4.7 based on 14,242 reviews
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