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Flowers by Post UK Limited Reviews

4.7 Rating 14,040 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Metrics Info
4.7
Based on 14,040 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
David Fletcher
Verified Buyer
“The flowers did arrive a day late, but to their credit they did apologise speedily and gave me a part refund.”
Helpful Report
Posted 6 months ago
Dear David, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Please be advised our website states when placing an order that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Celia Marriette
Verified Buyer
“Very satisfactory. Recipient loved the flowers. Will use you again.”
Helpful Report
Posted 7 months ago
Dear Celia, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Anne Shipton
Verified Buyer
“The flowers were well presented and arrived on time. They were good value for money.”
Helpful Report
Posted 7 months ago
Dear Anne, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Carole Smith
Verified Buyer
“My friends were delighted to receive their flowers. I was delighted with their reaction & the fact that they were delivered on my requested day. I wasn`t so happy to be contacted for address verification because it "wasn`t on our system", nor was I impressed when I was questioned after verifying the address, as entered manually. The problem? It isn`t a "2 this Street" address. Would I have been asked for verification if it had been addressed to "The King, Buckingham Palace"?”
Helpful Report
Posted 7 months ago
Dear Carole, please accept our sincere thanks for posting a review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Edith Mcintosh
Verified Buyer
“I have always been very satisfied with the service very pleasant to speak with and delivery quick .flowers arrive in good condition thank you .”
Helpful Report
Posted 7 months ago
Dear Edith, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Rebecca Pittman
Verified Buyer
“Beautiful flowers and candle. Our work colleague loved them!”
Helpful Report
Posted 7 months ago
Dear Rebecca, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Hazel Parrack
Verified Buyer
“The order placement was easy and the flowers arrived on preferred date. The recipient was delighted although unable to send a photo, which may have given this review 5 stars!”
Helpful Report
Posted 7 months ago
Dear Hazel, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Fran Millican
Verified Buyer
“These were sent for my sisters birthday and were well received.”
Helpful Report
Posted 8 months ago
Dear Fran, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Anonymous
Verified Buyer
“Flowers were lovely & their customer service was great. Very happy with flowers”
Helpful Report
Posted 8 months ago
Dear Caroline, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 8 months ago
Margaret Swallow
Verified Buyer
“I sent the flowers to someone, but I have seen a photograph and they looked fresh and attractive and were delivered on the day specified. I made the order because I received a bouquet from Flowers by Post a month ago and I was impressed.”
Helpful Report
Posted 8 months ago
Dear Margaret, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 8 months ago
Ewa Sammons
Verified Buyer
“Flowers arrived on time, very nice and in good condition, daughter in law loved them, the only little snag was that they don’t stand upright in the vase (tried few). Overall happy”
Helpful Report
Posted 8 months ago
Dear Ewa, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 8 months ago
D J M Hall
Verified Buyer
“The flowers ordered were intended as a surprise but the first attempt was never received. They were possibly delivered to the wrong address. Once alerted, Jaz and Nav of Flowers by Post were not only apologetic but swiftly arranged a replacement order. That was of excellent quality and arrived spot on time. The flowers were greatly appreciated.”
Helpful Report
Posted 8 months ago
Dear DJM Hall, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 8 months ago
Robert Greenwood
Verified Buyer
“Bought some rainbow carnations for my wife's birthday and one week on they are still looking lovely.”
Helpful Report
Posted 8 months ago
Dear Robert, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 8 months ago
Anonymous
Verified Buyer
“Replacement flowers arrived timely and in good condition. Thanks to the team for sorting out our issue so promptly and efficiently.”
Helpful Report
Posted 8 months ago
Dear David, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the condition of flowers received and the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 8 months ago
Gerard Wareing
Verified Buyer
“As a long-time user and recipient "Flowers by Post",I recently encountered by first negative result at a critical moment. After receiving feedback information from recipient I immediately contacted by E-mail and a replacement boquet was despatched and received in 24 hours.”
Helpful Report
Posted 9 months ago
Dear Gerard, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 8 months ago
June Kerr
Verified Buyer
“Flowers delivered on chosen date. Recipient said they were lovely.”
Helpful Report
Posted 9 months ago
Dear June , please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 8 months ago
Sheila Curtis
Verified Buyer
“I have purchased flowers several times from Flowers by Post. All the recipients have said the same thing - 'how beautiful the flowers were'. I shall continue to use Flowers by Post in the future.”
Helpful Report
Posted 9 months ago
Dear Sheila, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 8 months ago
Penny Stevenson
Verified Buyer
“Excellent service. Apparently flowers a little wilted on arrival.”
Helpful Report
Posted 9 months ago
Dear Penny, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 9 months ago
Gerard Wareing
Verified Buyer
“This was a repeat order to a member of family sent and received at a memorable time, tracking feedback told that delivery had occurred and recipient well pleased.”
Helpful Report
Posted 9 months ago
Dear Gerard, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 9 months ago
Richard Izon
Verified Buyer
“Nice flowers, well priced. Delivery is to date. Customers are updated.”
Helpful Report
Posted 9 months ago
Dear Richard, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 9 months ago
Flowers by Post UK Limited is rated 4.7 based on 14,040 reviews
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