Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,249 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

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4.7

Based on 14,249 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 19th October 2025

522

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The order placement was easy and the flowers arrived on preferred date. The recipient was delighted although unable to send a photo, which may have given this review 5 stars!”

Helpful Report

Posted 1 year ago

Dear Hazel, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“These were sent for my sisters birthday and were well received.”

Helpful Report

Posted 1 year ago

Dear Fran, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Flowers were lovely & their customer service was great. Very happy with flowers”

Helpful Report

Posted 1 year ago

Dear Caroline, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“I sent the flowers to someone, but I have seen a photograph and they looked fresh and attractive and were delivered on the day specified. I made the order because I received a bouquet from Flowers by Post a month ago and I was impressed.”

Helpful Report

Posted 1 year ago

Dear Margaret, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Flowers arrived on time, very nice and in good condition, daughter in law loved them, the only little snag was that they don’t stand upright in the vase (tried few). Overall happy”

Helpful Report

Posted 1 year ago

Dear Ewa, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“The flowers ordered were intended as a surprise but the first attempt was never received. They were possibly delivered to the wrong address. Once alerted, Jaz and Nav of Flowers by Post were not only apologetic but swiftly arranged a replacement order. That was of excellent quality and arrived spot on time. The flowers were greatly appreciated.”

Helpful Report

Posted 1 year ago

Dear DJM Hall, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Bought some rainbow carnations for my wife's birthday and one week on they are still looking lovely.”

Helpful Report

Posted 1 year ago

Dear Robert, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Replacement flowers arrived timely and in good condition. Thanks to the team for sorting out our issue so promptly and efficiently.”

Helpful Report

Posted 1 year ago

Dear David, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the condition of flowers received and the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“As a long-time user and recipient "Flowers by Post",I recently encountered by first negative result at a critical moment. After receiving feedback information from recipient I immediately contacted by E-mail and a replacement boquet was despatched and received in 24 hours.”

Helpful Report

Posted 1 year ago

Dear Gerard, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Flowers delivered on chosen date. Recipient said they were lovely.”

Helpful Report

Posted 1 year ago

Dear June , please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“I have purchased flowers several times from Flowers by Post. All the recipients have said the same thing - 'how beautiful the flowers were'. I shall continue to use Flowers by Post in the future.”

Helpful Report

Posted 1 year ago

Dear Sheila, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Excellent service. Apparently flowers a little wilted on arrival.”

Helpful Report

Posted 1 year ago

Dear Penny, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“This was a repeat order to a member of family sent and received at a memorable time, tracking feedback told that delivery had occurred and recipient well pleased.”

Helpful Report

Posted 1 year ago

“Nice flowers, well priced. Delivery is to date. Customers are updated.”

Helpful Report

Posted 1 year ago

Dear Richard, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Nicely and safely packaged up.Already open and ready to display.”

Helpful Report

Posted 1 year ago

Dear Roger, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“The Red Carnations are still beautiful having been received 6 days ago.”

Helpful Report

Posted 1 year ago

Dear Colin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“As I didn’t see the flowers I cannot comment on quality. Delivery time was excellent. As requested.”

Helpful Report

Posted 1 year ago

Dear Eileen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Very good service”

Helpful Report

Posted 1 year ago

Dear Emma, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Flowers arrived on time & looking great!”

Helpful Report

Posted 1 year ago

Dear Mike, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“My friend was very pleased with her flowers which were for her 90 th birthday”

Helpful Report

Posted 1 year ago

Dear Pauline, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

Flowers by Post UK Limited is rated 4.7 based on 14,249 reviews