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Flowers by Post UK Limited Reviews

4.7 Rating 14,040 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Metrics Info
4.7
Based on 14,040 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Roger Bowen
Verified Buyer
“Nicely and safely packaged up.Already open and ready to display.”
Helpful Report
Posted 9 months ago
Dear Roger, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 9 months ago
Colin Huckle
Verified Buyer
“The Red Carnations are still beautiful having been received 6 days ago.”
Helpful Report
Posted 9 months ago
Dear Colin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 9 months ago
Eileen Greenham
Verified Buyer
“As I didn’t see the flowers I cannot comment on quality. Delivery time was excellent. As requested.”
Helpful Report
Posted 9 months ago
Dear Eileen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 9 months ago
Emma Mcguinness
Verified Buyer
“Very good service”
Helpful Report
Posted 9 months ago
Dear Emma, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 9 months ago
Mike Potter
Verified Buyer
“Flowers arrived on time & looking great!”
Helpful Report
Posted 10 months ago
Dear Mike, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 10 months ago
Pauline Kerr
Verified Buyer
“My friend was very pleased with her flowers which were for her 90 th birthday”
Helpful Report
Posted 10 months ago
Dear Pauline, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 10 months ago
Sally Morris
Verified Buyer
“You didn't pick up on a non delivery due to the computer glitches. When I contacted you you resent immediately. Thank you. It said you had dispatched so presume as usual Royal Mail messed up!”
Helpful Report
Posted 10 months ago
Dear Sally, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 10 months ago
Jennifer M Johnson
Verified Buyer
“The flowers were not delivered to my friend for her birthday, apparently due to a computer glitch affecting Royal Mail. When I notified Flowers by Post they immediately sent a replacement. Very helpful communication and action.”
Helpful Report
Posted 10 months ago
Dear Jennifer, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 10 months ago
Glenys Poorta
Verified Buyer
“The flowers arrived in time and and in good condition and were much appreciated.”
Helpful Report
Posted 10 months ago
Dear Glenys, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 10 months ago
Hazel Baxter
Verified Buyer
“Beautiful plant”
Helpful Report
Posted 10 months ago
Dear Hazel, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 10 months ago
Caroline Grant
Verified Buyer
“Arrived promptly and were fresh, disappointed in the overall look- definitely not like the photos!”
Helpful Report
Posted 10 months ago
Dear Caroline, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 10 months ago
Jan Smith
Verified Buyer
“liked the lack of unnecessary plastic. Sadly, the stems had been twisted round each other so it was difficult to seperate to trim the stems. Freesias had lovely scent, bit skimpy on the gypsophlia. Flowers delivered on time.”
Helpful Report
Posted 11 months ago
Dear Jan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Lesley Whelan
Verified Buyer
“Easy to order and arrived on my friends birthday. Flowers were fresh and much appreciated. I think they were good value.”
Helpful Report
Posted 11 months ago
Dear Lesley, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Colin Sim
Verified Buyer
“The flowers are excellent but they didn't arrive on the specific day I asked”
Helpful Report
Posted 11 months ago
Dear Colin, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Janet Harward
Verified Buyer
“Ordered and delivered as requested. No fuss or bother. The lady on the phone was helpful and really nice.”
Helpful Report
Posted 11 months ago
Dear Janet, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Pauline Moore
Verified Buyer
“Good quality. Prompt delivery”
Helpful Report
Posted 11 months ago
Dear Pauline, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Colin Huckle
Verified Buyer
“Arrived as requested. A lovely display.”
Helpful Report
Posted 11 months ago
Dear Colin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Gerard Wareing
Verified Buyer
“Sorry but this is not as usual, Twice this year I sent your Flowers to my sibling Sister after her discharge from Hospital this time after upbeat message. Upon each occasion at delivery date I discovered that she had been returned to Hospital after relapse. I was told that Flowers could not be taken to Hospital, so not ideal!”
Helpful Report
Posted 11 months ago
Dear Gerard, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Edith Mcintosh
Verified Buyer
“Flowers arrived quickly and in good condition, customer service prompt and pleasant .receiver very pleased with them.thank you. Edithmcintosh.”
Helpful Report
Posted 11 months ago
Dear Edith, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Sandra Keelty
Verified Buyer
“I have been a frequent user of flowersbypost and my friends and family have always been satisfied.”
Helpful Report
Posted 1 year ago
Dear Sandra, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Flowers by Post UK Limited is rated 4.7 based on 14,040 reviews
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