FloridaTix Reviews

Name: FloridaTix
Address: 3&4 Regal Court, 6 Sovereign Road,Kings Norton Business Centre, Birmingham
Rating: 4.80

4.8 Rating 5,570 Reviews

96 %

of reviewers recommend FloridaTix

4.8

Based on 5,570 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About FloridaTix:

We’ll hook you up with the best attractions, theme parks and tours in Florida!
We know the guys on the door: Our advance tickets can get you into the theme parks faster and easier
We’ll give you something the USA can’t: UK-exclusive packages that you can’t get in the States!
What we don’t know about Florida isn’t worth knowing and we’ve shared it all in our in-depth theme park guides!
We’re Flexible. You get to choose how to pay, how to contact us and how you’ll receive your tickets.
We’re Local – our offices and call centre are based in the rockin’ city of Birmingham, UK!

Our Customer Service Team are experts when it comes to the Sunshine State. What they don’t know isn’t worth knowing. They also happen to be friendly, helpful and VERY good-looking - and they're waiting to hear from you!

Visit Website

Phone:

0330 100 3130

Email:

info@floridatix.com

Location:

3&4 Regal Court, 6 Sovereign Road,Kings Norton Business Centre
Birmingham
B30 3FJ

FloridaTix 5 star review on 30th September 2024

Steven Little

FloridaTix 5 star review on 12th July 2024

Beverley Donaldson

FloridaTix 5 star review on 30th May 2024

Belinda McLaughlin

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tickets didn’t work !!”

Helpful Report

Posted 2 years ago

“Paid for 14 day tickets for seaworld, aquatica and discovery cove. Arrived at discovery cove to find no tickets had been issued for us. We struggled to get in. Then as apology we were issued a seawold dining and aquatica dining ticket but could only use them once. Ruined my holiday”

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Posted 2 years ago

“Could only fine 1 restaurant that took this and that was Dennis and the food was awful”

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Posted 2 years ago

“Shockingly bad”

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Posted 2 years ago

“Promised Quidco cash back and declined”

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Posted 2 years ago

“We have always used FloridaTix for our attraction tickets but this year were very disappointed. We were promised actual tickets but were sent E-tickets for Disney which wasn't the agreement. The customer service was hopeless, didn't listen to me and then my complaint was answered by the same person! Won't be using FloridaTix again.”

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Posted 2 years ago

“Was badly let down unfortunately. I have raised the issues but never heard back. Paid for 3 days of park entry and all day dining at Seaworld parks. Was only able to use 2 of these days after the wrong information was sent to me. Queried the information I'd been given as it didn't tally with any previous attraction tickets I'd bought to be told I was wrong. Turned out I was completely right and it was remedied but only after a wasted 3 hour round trip.”

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Posted 2 years ago

“Disney Park access has changed, yet Florida Tix did not provide upto date or accurate information on how to access parks, which cost us 5 days of our holiday because we couldnt get availability and subsequently we didnt get to complete everything we paid for. I will be emailing them directly to advise they update their information so other fee paying customers do not get short changed.”

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Posted 2 years ago

“We booked tickets with genie pass, was told be had till may to pay for them, then a month later was told if there not paid in full we lose the genie pass and have to get ordinary tickets, false advertisement and when rang Florida tix was told out of there hands, not good enough our tickets came to 5000 pounds a lot to find in a week”

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Posted 2 years ago

“Bought tickets through you. Never received my tickets so had to chase to then be told they would be emailed over to me, never received. Chased again to receive my tickets with incorrect spelling even thou these were spelt to the adviser over the phone and still waiting for someone to get back to and being ignored.”

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Posted 2 years ago

“This was a bit of a nightmare! I booked 3 Universal passes, and received an email saying "This is your ticket" and then underneath "This is not your ticket. Your ticket will be sent separately". I was left calling the emergency hotline the night before we travelled to be told that I needed to ring the regular number in the morning as there was no one to help me on the emergency number as the office had closed! RIDICULOUS! I was told to call in the morning during opening hours. I explained I would be in the air! They gave no alternative help! Unfortunately, but fortuitously, my plane was delayed by 3 hours so I was able to ring during opening hours. The lady that took my call apologised for the mistake and explained that they had alerted the I.T. department about the confusing conflicting emails and they were trying to correct them. She then sent the tickets and I received them 45 minutes before I boarded my plane! So much stress and worry caused by them! I wouldn't use them again.”

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Posted 2 years ago

“We asked for our tickets to come in the post and they were eventually emailed to us. The email was not from Floridatix but from a company called attractions so we are very dubious,frustrated and annoyed to be honest”

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Posted 2 years ago

“Only send disney throu email and forget about sending the other tickets in the post and I have to keep calling them to find out where they are for the staff to not be that helpful”

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Posted 2 years ago

“Ordered tickets. Failed to send them to my email. Rang multiple times no answer. Opened case through PayPal. No answer. Only contacted me when I escalated through to wanting my money back.”

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Posted 2 years ago

“Booked six Universal 3 Park tickets . Chose standard delivery. Received an email with virtual tickets. When contacted, I was first told they wouldn’t be paper tickets. When I referred to my invoice and the mention of delivery Vanessa immediately replied “sorry for the confusion, they were actually sent out today by second class post”. How strange that she didn’t know that straight away. And how strange that they never did arrive. I clearly feel like I have been blatantly lied to.That’s a LOT of money to have spent with a company which does not supply what it says and has VERY dubious customer service. There are many good companies supplying Disney and Iniversal tickets. Choose one of them instead.”

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Posted 2 years ago

“I ordered through FloridaTix for the 1st time. There was no mention that the tickets weren't real tickers sent to you like other resellers. So now, when I get to Disney we have to queue to pick up our tickets. I also booked an airboat ride on the website and selected a date and time. Only a few weeks before we flew I noticed in the small print of the "ticket" that it said I had to book into that date/time myself by phoning Wild Florida myself. I've never had to do this with tickets purchased elsewhere. I won't be using them again”

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Posted 2 years ago

“Communication very poor. Ended up paying for a very expensive trip to NASA because I couldn’t change the package is time due to poor response times.”

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Posted 3 years ago

“Sorry can't. We lost our holiday.”

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Posted 5 years ago

“Don’t reply to emails or messages when you need help. Won’t book again due to lack of customer service.”

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Posted 5 years ago

Hi Matthew, Really sorry to hear you've experienced some problems. Our customer care team are usually excellent at getting back in touch. We do also have a contact number 0330 100 3130 which is answered 7 days a week. Thanks

Posted 5 years ago

“No help at all when we needed help during hurricane Dorian. Big Deal card could not find anybody that would accept discount card, complete waste of time.”

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Posted 5 years ago

FloridaTix is rated 4.8 based on 5,570 reviews