FloridaTix Reviews

Name: FloridaTix
Address: 3&4 Regal Court, 6 Sovereign Road,Kings Norton Business Centre, Birmingham
Rating: 4.80

4.8 Rating 5,557 Reviews

96 %

of reviewers recommend FloridaTix

4.8

Based on 5,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About FloridaTix:

We’ll hook you up with the best attractions, theme parks and tours in Florida!
We know the guys on the door: Our advance tickets can get you into the theme parks faster and easier
We’ll give you something the USA can’t: UK-exclusive packages that you can’t get in the States!
What we don’t know about Florida isn’t worth knowing and we’ve shared it all in our in-depth theme park guides!
We’re Flexible. You get to choose how to pay, how to contact us and how you’ll receive your tickets.
We’re Local – our offices and call centre are based in the rockin’ city of Birmingham, UK!

Our Customer Service Team are experts when it comes to the Sunshine State. What they don’t know isn’t worth knowing. They also happen to be friendly, helpful and VERY good-looking - and they're waiting to hear from you!

Visit Website

Phone:

0330 100 3130

Email:

info@floridatix.com

Location:

3&4 Regal Court, 6 Sovereign Road,Kings Norton Business Centre
Birmingham
B30 3FJ

FloridaTix 5 star review on 30th September 2024

Steven Little

FloridaTix 5 star review on 12th July 2024

Beverley Donaldson

FloridaTix 5 star review on 30th May 2024

Belinda McLaughlin

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Enquired about next day delivery guaranteed due to a last minute holiday. Guaranteed by 9am if I paid £20. Agreed, ordered, paid almost £2400 for Orlando tickets. Told I'd get ticket and tracking information numbers once scanned and posted. Several emails and telephone conversations later in day I expressed my concerns about the lack of ticket numbers and tracking details. Assured no problems!! Be there by 9am next morning!!! Next morning, NO TICKETS! Royal mail tracking shows item expected from sender. As I had suspected on day of ordering, hence my follow up communications. NOT HAPPY! Rang, complained, got a call from manager stating my tickets had been sent and apparently lost with 11 other orders! I ended up with ticket numbers,. Two 2 hour queues in Orlando parks with a lot of hassle to try and get tickets as reference numbers at Disney did not exist. A complete disgrace! Upon my return I investigated with Royal mail. The package postal label wasn't even generated until after the collection driver had been and gone. Therefore impossible for next day delivery. I did receive delivery attempt made in my first day in Florida! Very useful. HAVING PREVIOUSLY USED ATTRACTION TICKETS DIRECT FOR 11 PREVIOUS TRIPS WITHOUT ISSUES, I CERTAINLY KNOW WHO I WOULD RECOMMEND!! AT LEAST BE HONEST WITH CUSTOMERS. WE ARE NOT FOOLS. NEVER AGAIN WILL I OR ANYONE ELSE I KNOW OF USE Floridatix EVER!!”

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Posted 5 years ago

“will not be using again! sell tickets with the wrong dates on for a lot of money and take no responsibility!”

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Posted 5 years ago

“Ordered tickets paid £10 deposit - they the tickets somehow got cancelled! When I rang to buy them the woman said she had to charge me the full Price even though had already paid towards them and said I’d be refunded the next day as ‘the accounts person’ had gone home. - have never received refund and that was 3 months ago!”

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Posted 5 years ago

“Nothing as described, when we complained, was just told it’s in the small print ! Check carefully before you buy”

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Posted 5 years ago

“The bigdealcard we had alot problems with this card at restaurants they say they don't take it so you get fed up offering card up so you don't get in barest so card is not worth using”

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Posted 5 years ago

“The offers advertised with other sites can at least be used... i was given things for booking throuhh this company i couldnt even use even after paying over £800 for tickets”

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Posted 10 years ago

“Poor customer service and advertising”

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Posted 8 years ago

“See review”

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Posted 8 years ago

“We are truly gutted at what we got for our Money ... will read reviews in future before we book anything at all ...”

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Posted 6 years ago

“The tikets sold for the show had not been bocked with the sales team in orlando so was not valed for the date that it was booked for.”

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Posted 9 years ago

“TRIED TO CONTACT YOU ABOUT TICKET PROBLEMS AND PROBLEM WASNT RESOLVED POOR SHOW”

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Posted 9 years ago

“The ticket should be less for 2 parks”

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Posted 8 years ago

“You charge more than other sites, your lowest price guaranteed & price match promise is misleading & for someone who spent over £2000 on tickets with you, i'm disappointed with the service.”

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Posted 9 years ago

“It was ment to be a surprise for the kids.but they found because of the ticket from floridatix.”

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Posted 10 years ago

“Explained in email.”

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Posted 7 years ago

“When we returned from holiday, I tried, unsuccessfully to contact Florida Tix to discuss the description of this attraction in comparison to what we got, but was unable to do this. I had wanted to provide a review of my dissatisfaction and the poor value of this experience and how it failed to live up to our expectations or even the description of the event. We also purchased Disney theme park tickets and felt let down that Florida Tix could have been more pro-active in furnishing us with information about closures of parks and road works etc in the resort. One of the Disney waterparks was closed, there were massive roadworks around downtown Disney, Downtown Disney was being refurbished so many areas were boarded off. Also Disney had introduced a new app system, to book fastpass tickets online, we only discovered this in resort and would like to have been prepared for this before leaving England as we could have adjusted some plans we had made before setting off for the holiday and took the right technology with us to do it there, ultimately we missed out on getting fast passes! Florida Tix may be able to provide theme park tickets at the lowest price but surely you have a responsibility to furnish customers with relevant up to date, in resort information.”

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Posted 9 years ago

“Too many errors”

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Posted 7 years ago

“FloridaTix were seem to be a very sales focused... but once they get your sale the after care service is very poor. I found the staff rude and condescending. I spent thousands of euro on Disney package for my whole family and put a deposit down for discovery cove.. when I rang to make my final payment for Disney package and as no longer finically in a situation to do the discovery cove trip (which was close to €2,000 for one day) and wanted to cancel it staff caused a lot of stress highlighting how I’d loose my deposit (which I was aware off) and actually were wrongly trying to include deposits I paid for my other package in This by adding all deposits already paid to total owed. Staff wouldn’t listen to me, they argued and talked over me kept telling me I was wrong when actually I wasn’t which they realized in the end. It took a two phone calls to sort out. The second staff member had a particularly bad attitude. It’s a shame they made what should have been an exciting day paying of a trip of a life time so the opposite...”

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Posted 5 years ago

“My tickets were due to be delivered today . I got a text to say no signature was required then I got a text to say that they couldn’t deliver them ( no reason was provided and nobody knocked at the door) I have had to re-book a delivery whereby now a signature is required and I travel in 2 weeks time . I am very concerned I won’t be getting the tickets in time if the same thing happens again on Friday”

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Posted 5 years ago

“Bus services were very poor not advertised well ended up buying transport tickets even tho I had already paid for them”

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Posted 5 years ago

FloridaTix is rated 4.8 based on 5,557 reviews