FloridaTix Reviews

Name: FloridaTix
Address: 3&4 Regal Court, 6 Sovereign Road,Kings Norton Business Centre, Birmingham
Rating: 4.80

4.8 Rating 5,700 Reviews

96 %

of reviewers recommend FloridaTix

4.8

Based on 5,700 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About FloridaTix:

We’ll hook you up with the best attractions, theme parks and tours in Florida!
We know the guys on the door: Our advance tickets can get you into the theme parks faster and easier
We’ll give you something the USA can’t: UK-exclusive packages that you can’t get in the States!
What we don’t know about Florida isn’t worth knowing and we’ve shared it all in our in-depth theme park guides!
We’re Flexible. You get to choose how to pay, how to contact us and how you’ll receive your tickets.
We’re Local – our offices and call centre are based in the rockin’ city of Birmingham, UK!

Our Customer Service Team are experts when it comes to the Sunshine State. What they don’t know isn’t worth knowing. They also happen to be friendly, helpful and VERY good-looking - and they're waiting to hear from you!

Visit Website

Phone:

0330 100 3130

Email:

info@floridatix.com

Location:

3&4 Regal Court, 6 Sovereign Road,Kings Norton Business Centre
Birmingham
B30 3FJ

FloridaTix 5 star review on 22nd August 2025

164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered through FloridaTix for the 1st time. There was no mention that the tickets weren't real tickers sent to you like other resellers. So now, when I get to Disney we have to queue to pick up our tickets. I also booked an airboat ride on the website and selected a date and time. Only a few weeks before we flew I noticed in the small print of the "ticket" that it said I had to book into that date/time myself by phoning Wild Florida myself. I've never had to do this with tickets purchased elsewhere. I won't be using them again”

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Posted 3 years ago

“Communication very poor. Ended up paying for a very expensive trip to NASA because I couldn’t change the package is time due to poor response times.”

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Posted 3 years ago

“Sorry can't. We lost our holiday.”

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Posted 5 years ago

“Don’t reply to emails or messages when you need help. Won’t book again due to lack of customer service.”

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Posted 5 years ago

Hi Matthew, Really sorry to hear you've experienced some problems. Our customer care team are usually excellent at getting back in touch. We do also have a contact number 0330 100 3130 which is answered 7 days a week. Thanks

Posted 5 years ago

“No help at all when we needed help during hurricane Dorian. Big Deal card could not find anybody that would accept discount card, complete waste of time.”

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Posted 5 years ago

“Enquired about next day delivery guaranteed due to a last minute holiday. Guaranteed by 9am if I paid £20. Agreed, ordered, paid almost £2400 for Orlando tickets. Told I'd get ticket and tracking information numbers once scanned and posted. Several emails and telephone conversations later in day I expressed my concerns about the lack of ticket numbers and tracking details. Assured no problems!! Be there by 9am next morning!!! Next morning, NO TICKETS! Royal mail tracking shows item expected from sender. As I had suspected on day of ordering, hence my follow up communications. NOT HAPPY! Rang, complained, got a call from manager stating my tickets had been sent and apparently lost with 11 other orders! I ended up with ticket numbers,. Two 2 hour queues in Orlando parks with a lot of hassle to try and get tickets as reference numbers at Disney did not exist. A complete disgrace! Upon my return I investigated with Royal mail. The package postal label wasn't even generated until after the collection driver had been and gone. Therefore impossible for next day delivery. I did receive delivery attempt made in my first day in Florida! Very useful. HAVING PREVIOUSLY USED ATTRACTION TICKETS DIRECT FOR 11 PREVIOUS TRIPS WITHOUT ISSUES, I CERTAINLY KNOW WHO I WOULD RECOMMEND!! AT LEAST BE HONEST WITH CUSTOMERS. WE ARE NOT FOOLS. NEVER AGAIN WILL I OR ANYONE ELSE I KNOW OF USE Floridatix EVER!!”

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Posted 5 years ago

“will not be using again! sell tickets with the wrong dates on for a lot of money and take no responsibility!”

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Posted 5 years ago

“Ordered tickets paid £10 deposit - they the tickets somehow got cancelled! When I rang to buy them the woman said she had to charge me the full Price even though had already paid towards them and said I’d be refunded the next day as ‘the accounts person’ had gone home. - have never received refund and that was 3 months ago!”

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Posted 5 years ago

“Nothing as described, when we complained, was just told it’s in the small print ! Check carefully before you buy”

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Posted 5 years ago

“The bigdealcard we had alot problems with this card at restaurants they say they don't take it so you get fed up offering card up so you don't get in barest so card is not worth using”

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Posted 6 years ago

“The offers advertised with other sites can at least be used... i was given things for booking throuhh this company i couldnt even use even after paying over £800 for tickets”

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Posted 10 years ago

“Poor customer service and advertising”

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Posted 8 years ago

“See review”

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Posted 9 years ago

“We are truly gutted at what we got for our Money ... will read reviews in future before we book anything at all ...”

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Posted 6 years ago

“The tikets sold for the show had not been bocked with the sales team in orlando so was not valed for the date that it was booked for.”

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Posted 9 years ago

“TRIED TO CONTACT YOU ABOUT TICKET PROBLEMS AND PROBLEM WASNT RESOLVED POOR SHOW”

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Posted 9 years ago

“The ticket should be less for 2 parks”

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Posted 8 years ago

“You charge more than other sites, your lowest price guaranteed & price match promise is misleading & for someone who spent over £2000 on tickets with you, i'm disappointed with the service.”

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Posted 9 years ago

“It was ment to be a surprise for the kids.but they found because of the ticket from floridatix.”

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Posted 10 years ago

“Explained in email.”

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Posted 8 years ago

FloridaTix is rated 4.8 based on 5,700 reviews