Floom Reviews

Name: Floom
Rating: 4.38

4.4 Rating 20,645 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 20,645 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Write Your review

Tell us how Floom made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

1558

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of bouquets, etc, easy to navigate website and timely delivery on a Sunday! I'm bookmarking Floom and will be using them again.”

Helpful Report

(Gardenia Of London) - Posted 1 month ago

“Ordered in the morning and delivered that day. perfect would recommend.”

Helpful Report

(Saints Flowers East) - Posted 1 month ago

“10/10 would reccomend for last minute deliveries.”

Helpful Report

(Monstera Floral Design) - Posted 1 month ago

“The only website that I could find that could make a same day delivery for mother's day in Bolton which this year was on a Sunday. Seamless order process. And super execution of timely same day delivery. Saved the day for mum! And me!”

Helpful Report

(Red Floral Architecture) - Posted 1 month ago

“Im so happy I discovered floom! I have a favourite florist I use for my friends in london and I always wanted to send my mum her flowers but my mum was too far away from bimba to deliver. I randomly came across floom on Google looking for local florists and was super happy to see my favourite florist on there. Floom is very clever.”

Helpful Report

(Bimba) - Posted 1 month ago

“Flowers arrived and were preserved fantastically. Delivered on time and with good communication about hourly delivery windows.”

Helpful Report

(Botanique Workshop) - Posted 1 month ago

“Best flowers i've ever bought!! The flowers all look fresh & healthy - perfect bunch!!”

Helpful Report

(Botanical Blooms) - Posted 1 month ago

“amazing .. ordered on sat night at 8pm and delivered sunday by 2pm.”

Helpful Report

(Verdure Floral Design) - Posted 1 month ago

“Fantastic service and flowers were lovely”

Helpful Report

(Gardenia Of London) - Posted 1 month ago

“Reliable service and consistently beautiful flowers - highly recommended.”

Helpful Report

(Getpotted City Flowers And Plants) - Posted 1 month ago

“Very easy process and arrived in perfect time”

Helpful Report

(Flùr Flowers) - Posted 1 month ago

“Ordered some red roses, they were absolutely beautiful. Service was fast and the delivery driver was fantastic, really friendly. Will be recommending floom to all my family and friends and will be ordering again from there in the future. Honestly, get your flowers from floom, you won't be disappointed.”

Helpful Report

(Flowers Unlimited) - Posted 1 month ago

“It was so easy to place my next day order! The bouquet was beautiful and they even hand wrote my message. Thanks Floom!”

Helpful Report

(The Nunhead Gardener) - Posted 1 month ago

“I have used Floom twice now to send flowers in the UK - the quality is absolutely magnificent, and I have never had a problem with delivery. On time and splendid, very fresh!”

Helpful Report

(Fox Red Flowers) - Posted 1 month ago

“Super easy!”

Helpful Report

(The Flower Shop Of Chicago) - Posted 1 month ago

“I love everything about this company! The ordering process is easy (I ordered from the U.S. for delivery in the UK). The flowers were beautiful and arrived exactly when I was told they would be there. I will definitely continue to use Floom in the future!”

Helpful Report

(F For Flower) - Posted 1 month ago

“Amazing service”

Helpful Report

(Creative Flower Shop) - Posted 1 month ago

“Order placed at 9am. Bouquet delivered at 11am. The process was quick and efficient. Great selection of bouquets for every occasion. Will definitely be using the platform again moving forward.”

Helpful Report

(Getpotted City Flowers And Plants) - Posted 1 month ago

“I loved the flowers - they arrived quickly, in excellent condition and beautifully arranged so my mum just had to take them out of the box and pop them straight in a vase!”

Helpful Report

(F For Flower) - Posted 1 month ago

“I’ve been using Floom for a few years now. It’s very handy for sending flowers to friends and family in London. Flowers have always arrived on time and are always great quality.”

Helpful Report

(Windmill Flowers) - Posted 1 month ago

Floom is rated 4.4 based on 20,645 reviews