Floom Reviews

Name: Floom
Rating: 4.38

4.4 Rating 20,645 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 20,645 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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1558

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great job!”

Helpful Report

(Art Bloom) - Posted 1 month ago

“Great service from Floom. Fresh flowers arranged in a very nice bouquet, delivered the same day as promised, in a simlple yet atractive bag with a practical glass vase. Wife very happy, hence me also.”

Helpful Report

(Ode A La ROSE) - Posted 1 month ago

“great everytime”

Helpful Report

(Zita Elze) - Posted 1 month ago

“Beautiful arrangement and on time delivery”

Helpful Report

(Starbright Floral Design) - Posted 1 month ago

“Super good delivery !”

Helpful Report

(7 Garden Florist) - Posted 1 month ago

“Every bouquet I’ve ordered and sent to a loved one has exceeded my expectations. The staff is friendly, helpful and professional. I can’ recommend them with confidence. You won’t be disappointed.”

Helpful Report

(Amor Sin Flores FC) - Posted 1 month ago

“I've bought two bouquets for my lovely friend for two different occasions and both were beautiful and delivered on time. I mistakenly gave the wrong address for one but one message rectified it.”

Helpful Report

(PM Flowers) - Posted 1 month ago

“I am such a last minute person and you still deliver on time. thank you!!”

Helpful Report

(F For Flower) - Posted 1 month ago

“I used Floom for my mother-in-law's birthday and she was impressed with it....using floom again for my wife's birthday.”

Helpful Report

(BloomsyBox) - Posted 1 month ago

“No complaints”

Helpful Report

(Bursting Bud) - Posted 1 month ago

“Flowers were perfect!”

Helpful Report

(Verdure Floral Design) - Posted 1 month ago

“Good choice of top quality arrangements.”

Helpful Report

(Clapham Flowers) - Posted 1 month ago

“Loved the flowers they looked great”

Helpful Report

(LEF) - Posted 1 month ago

“I initially did a Google search for florists in north London and came across floom! I was so impressed with the request to submit the post code area I wanted the delivery made to. Browsing the site was easy as well as an abundance of beautiful bouquets to choose from there was also price ranges as well. I loved the fact there were add-ons suggested to go with my purchase. Once I placed my order including a message card I was able to see when the delivery would arrive. All of this by the touch of a few buttons ☺️. I highly recommend this company and will definitely use them again for any future bouquet deliveries. Simply amazing! Thank you so much 😊”

Helpful Report

(PM Flowers) - Posted 1 month ago

“A easy experience from start to finish. A fantastic selection of florists that meant I could find the perfect unique bouquet I was looking for at a great price. Delivered promptly on my selected date.”

Helpful Report

(Bimba) - Posted 1 month ago

“Excellent all round.”

Helpful Report

(Floetica) - Posted 1 month ago

“Website is easy to navigate and many bouquet options are offered. Delivery is also very speedy!”

Helpful Report

(Kingfisher Flower Shop) - Posted 1 month ago

“Lovely bouquet from Beauty and the Rose at short notice. Mum loved the flowers! Excellent flower choice, quality and service.”

Helpful Report

Posted 1 month ago

“Living in Sydney,we have a different Mother's Day so I became aware on Sunday evening and needed same day delivery. Usually it wouldn't be such a big issue but my Mum just received a terminal diagnosis and I don't know if she'll be here in 2025 :(. I called several florists to no avail, Floom was the only company to offer same day, it arrived only a few hours later, a beautiful bouquet of flowers that overwhelmed my Mum. Thanks so much floom for facilitating this, couldn't recommend enough.”

Helpful Report

(Flowerzone) - Posted 1 month ago

“Ordered on Mothers Day which happened to be a Sunday. Arrived Same Day. Happy with service.”

Helpful Report

(Lilac And Bloom) - Posted 1 month ago

Floom is rated 4.4 based on 20,645 reviews