Flexed Reviews

4.8 Rating 952 Reviews
97 %
of reviewers recommend Flexed
4.8
Based on 952 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flexed Reviews

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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They are great people, they make it easy,and nothing is complicated. Use them all the time,I am in England.
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Posted 3 weeks ago
First time user of FLEXED, and so far the process has been really good. All communication with the compnay has been effificent and prompt. The car has been delivered today exactly on time, and is a great car. So......so far so good. If the rest of the subscription period and return process is as good I will be hugely impressed with the overall performance and service by FLEXED
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Posted 4 months ago
Process was relatively straight forward, but it would be useful to quote prices at each stage including VAT once it's established its non business related.
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Posted 5 months ago
The process of ordering was smooth, the car was delivered on time but got an automated email the next day post delivery car needs a service booking.
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Posted 6 months ago
Hello Igor, Thanks for your feedback regarding your recent experience with us. The service requirement for the vehicle so soon after your delivery is not our usual standard of service and I have passed your comments onto your account manager and the fleet service team to get this resolved for you. Should you have any questions, please don't hesitate to give me a call or email directly. Kind Regards, Mark
Posted 6 months ago
Shawn and Sarah were very helpful Cost is very competitive.
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Posted 7 months ago
Hello Lee, Thanks for taking the time to leave a review, glad you enjoyed the service! Kind Regards, Mark
Posted 6 months ago
Professional guys with a good quality
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Posted 7 months ago
Hello Khalid, Great to have you on board with us, we hope you enjoy the new car! Kind Regards, Mark
Posted 7 months ago
Everyone was really nice and friendly. but the communication wasn't always the easiest. Information had to be repeated to different people, deadlines were not shared clearly. But people were always available to listen and try to find a solution that works. That was really appreciated.
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Posted 7 months ago
Hello, Thank you for the honest feedback regarding our service, we appreciate the challenges associated with quick turnaround times for delivery. However, we are happy to learn that you have enjoyed our service and we hope you love the new car! Kind Regards, Mark
Posted 7 months ago
Good Process Professional and helpful
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Posted 8 months ago
Hello Martin, Thank you so much for the 5-star review, glad to learn you've enjoyed your experience with us! Kind Regards, Mark
Posted 7 months ago
Car arrived on time. Weirdly only a few weeks old but with damage (all noted) and 6 k on the clock! Also car was dirty inside and out so had to get it cleaned where two large unlisted stone chips on the bonnet were now apparent. Other than that all OK so far.
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Posted 11 months ago
Hello Ian, Apologies for the handover of the vehicle that is not up to our usual standard of service. I'll ask your account manager to get in touch regarding that and if there's anything we can do. Other than that, glad you enjoyed our service. Kind Regards, Mark
Posted 10 months ago
Simon and the team at Flexed resolved a problem with the wrong car delivered. Ensured the correct car was delivered within 24 hours.
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Posted 1 year ago
Hello Ian, Please accept our apologies for the mix-up at the start of your lease - but we're happy to learn you're satisfied with the outcome and we're happy to have you on board! Should you require anything further from us, please do not hesitate to contact us or call us directly and we'll gladly assist where we can. Kind Regards, Mark
Posted 1 year ago
The sales team were great as was the admin team in dealing with the paperwork. The only thing that was a minus was the delivery I'm afraid. The person who delivered was grumpy didn't explain anything about the car nor show me anything on it. His main concern was getting a taxi. I was told he would arrive 10-12 but he didn't arrive until 1:30 and when I pointed that out he didn't apologise either.
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Posted 1 year ago
Hello Carole, Thank you for taking the time to leave a review. We're sorry to hear about your handover experience and have fed your comments back to our 3rd party supplier who was contracted to deliver the vehicle. This isn't our usual level of service but your account manager will be in contact to go over the important features with you. Hope this helps, but if you need anything further, please don't hesitate to call or email! :) Kind Regards, Mark
Posted 1 year ago
Quick and efficient service.
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Posted 1 year ago
Hello! Thank you for the review, glad you enjoyed the service. Kind Regards, Mark
Posted 1 year ago
Needed a car quickly and it was delivered last Friday at 12-0 just as we had asked. Mark and the team made it easy.
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Posted 1 year ago
Hello Geoffrey! Thanks for the kind feedback, glad we got it sorted so quickly. Kind Regards, Mark
Posted 1 year ago
Jordan and the team at Flexed, have been very thorough and supportive in helping me with a couple of recent short term hires. I would definitely recommend Flexed, and will surely use them again for any future vehicle hire.
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Posted 1 year ago
Hello Richard! Thanks for your kind review, glad to hear you've enjoyed our service :) If you do recommend someone to us and they end up ordering a car; you'll be entitled to a £50 credit on your account! I'll get your account manager to send you some details. Kind Regards, Mark
Posted 1 year ago
Responsive , personalised service, great communication and customer service.
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Posted 1 year ago
Hello Alice, Thank you for the kind review, glad you enjoyed our service. Kind Regards, Mark
Posted 1 year ago
The process was good, and staff made every effort to meet our needs along the way
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Posted 1 year ago
Hello! Thank you for taking the time to leave a review, glad to hear you've enjoyed our service. :) Kind Regards, Mark
Posted 1 year ago
No hassle, quick & easy. Everything was sorted straight away.
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Posted 1 year ago
Hello Firdaus, We're delighted to have you on board! Thank you for the kind review :) Kind Regards, Mark
Posted 1 year ago
Good experience. Very helpful staff.
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Posted 1 year ago
Hello Susan! Thank you so much for the kind review, glad you enjoyed your experience with us! :) Kind Regards, Mark
Posted 1 year ago
Very responsive service, would have been 5 star but high prices just take off a little (albeit it's a market issue in some ways)
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Posted 1 year ago
Hello Phil, Thanks for the honest review, we always appreciate feedback where it's due. You are quite right, the hire industry is in the midst of production issues affecting stock, and consequently affecting the prices on a global scale. Whilst this is out of our control, we're fortunate to be in a position to provide a similar service to a car hire that is comparatively cheaper than the usual car hire providers. Kind Regards, Mark
Posted 1 year ago
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Posted 1 year ago
xxxxxxxxxxxxxxxxxxxxx & we love you too! Thanks for the kind review Matt :)
Posted 1 year ago
Flexed is rated 4.8 based on 952 reviews