Flexed Reviews

Name: Flexed
Rating: 4.80

4.8 Rating 952 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 952 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simon and Nicola helped me getting the vehicle. They were really helpful and prompt in coming back with responses.”

Helpful Report

Posted 5 years ago

Hello Ajesh, Thanks for your review. Simon and Nicola are both extremely happy they've found you the right car! We hope you enjoy it! Kind Regards, The Flexed Team

Posted 5 years ago

“Huge thanks to Simon & Nicola for arranging my lease car. It's refreshing to find a company where people pickup the phone and also deal with you promptly and professionally!”

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Posted 5 years ago

Hi Allan, Thanks for your kind comments, they've been passed to both Simon and Nicola. We hope you enjoy your new car! :) Kind Regards, The Flexed Team

Posted 5 years ago

“Staff were extremely helpful with Jordane being a superstar. Vehicle preparation was not so good. - Vehicle was not particularly clean - Fuel was less than 20% full (2 bars) - No water in wind screen wash - Instruction on Sat Nav would have been useful”

Helpful Report

Posted 5 years ago

Hello Mr Morrison, Thanks for the feedback, your honesty is much appreciated. We have taken your comments on board and will look to improve our handover process going forwards. Your kind comments have also been passed onto Jordane. :) The Flexed Team

Posted 5 years ago

“All good though a clean car was dirty.. all the rest was perfect”

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Posted 5 years ago

Hi Mark, Thanks for the review! Please accept our apologies for the condition your vehicle was arrived in - this is not our usual level of service. Your account manager has contacted you to help resolve this issue. Kind Regards, The Flexed Team

Posted 5 years ago

“Quick and easy to organise, very responsive and proactive”

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Posted 5 years ago

Hi Jason, Thanks for the review! We're pleased to see you're happy with our service :) Best, The Flexed Team

Posted 5 years ago

“The agent handling my reservation was very helpful. I am from the USA and so the process was more complicated for a foreign lessor. The agent handling my account was very friendly, helpful, proactive, and professional.”

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Posted 5 years ago

Hello Bryan, Thank you for reviewing your recent experience with us. We appreciate the honest feedback and will look into improving our services for foreign customers going forwards. :) Kind Regards, The Flexed Team

Posted 5 years ago

“Good talk through the process however many many forms to fill in for a short term lease - car arrived as promised - although later noticed a dust cap was missing. Car not new with 3.5k miles on the clock and only 70miles of fuel in the tank. Will be interesting to see how the return is handled and the promised refund if I don't use the current module of 28 days as I have seen mixed feedback on line - so far so good though - although I can't wait for the delivery of my proper car”

Helpful Report

Posted 5 years ago

Hello Robert, Thanks for taking the time to review your recent experience with us. We appreciate the honest feedback, as it'll help improve services going forwards. Regarding the condition of your vehicle; we apologise for the amount of fuel in the car and the missing dust cap. We've since marked this on the relevant paperwork. So decide to return the vehicle, we'd expect the car to be returned in a similar condition with the same amount of fuel. Kind Regards, The Flexed Team

Posted 5 years ago

“Good customer care and very professional”

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Posted 5 years ago

Hello, Thanks for taking the time to review our services, your comments are greatly appreciated :) Kind Regards, The Flexed Team

Posted 5 years ago

“Staff were professional and helpful. Car is what I expected. Could have done with an interior clean but otherwise good. Thanks.”

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Posted 6 years ago

Hello Andrew, Thanks for taking the time to review us, your comments have been noted. Please accept our deepest apologies for the condition of the vehicle, as that's not up to our usual standard. Kind Regards, The Flexed Team

Posted 6 years ago

“Fairly straight forward to set up and provided prompt responses to queries”

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Posted 6 years ago

Hi Daniel, Thanks for taking the time to review your recent experience with us! We're glad to have you on board. Kind Regards, The Flexed Team

Posted 6 years ago

“Overall very good experience with excellent customer support.”

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Posted 6 years ago

Hi Datazen, Thanks for taking the time review us, it's greatly appreciated. :) Kind Regards, Flexed Team

Posted 6 years ago

Flexed is rated 4.8 based on 952 reviews