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Flexed Reviews

4.8 Rating 952 Reviews

97 %

of reviewers recommend Flexed

Company Reviews

4.8

Based on 952 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Flexed 5 star review on 4th August 2021

Flexed 5 star review on 30th December 2020

Flexed 5 star review on 6th December 2020

Flexed 5 star review on 26th September 2020

Flexed 5 star review on 18th July 2020

Flexed 5 star review on 18th July 2020

6

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the whole process of organising my “winter wheels” ( I run an old Jaguar in the summer months ) very easy and as I understand it now I have an account I can do the same sort of rental next Autumn. Laura and Kirsty were excellent and delivery on the day and very helpful driver. Thank you”

Posted 5 years ago

Hello Mike, Thank you for your review! :) We hope you enjoy your new winter wheels, while your old Jaguar hibernates until spring. I will pass on your kind words to Laura & Kirsty, they will be glad to hear you are pleased with your new car. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“I was surprised at how easy and quick the lease was to set up. I called on the Monday and had the car on the Tuesday. By far the most competitive prices that I could find also. The car was brand new with only delivery mileage on the clock. Would definitely recommend and will definitely be using again.”

Posted 4 years ago

Hello Chris, Thanks for taking the time to leave a review, it's great to learn your experience with us has been pleasant. We hope you enjoy your new vehicle! By the way, if you recommend anybody to us you could be entitled to a £50 credit to your account. Thanks Mark from Flexed

Posted 4 years ago

“Absolutely seamless. Simon Benson in particular was brilliant and helped me find exactly the car for my needs and wants, and he was flexible throughout. The drop-off was a doddle, the return was easy, and the customer service throughout was excellent. Really happy after a horrible experience with a Drover, which is very laborious and very disjointed. Thank you!”

Posted 4 years ago

Hello Sam, Thank you you leaving us a review! :) We are delighted to hear that you had a great experience with us. I will pass on your kind words to Simon. We hope you enjoyed your new car! Many Thanks, Daisy from the Flexed Team

Posted 4 years ago

“I would like to say ever since enquiring and going through the whole process . Travelling from Edinburgh to pick up vehicles in York . The team have been fantastic to myself and my partner . We have had the pressure for nearly 2 years having Simon who is oustanding in what he does and goes up and above to help his customers . Thanks for making our journey of leasing at flexed a smooth one”

Posted 3 months ago

“How much price for 28days for BMW car”

Posted 3 months ago

“The whole team are really helpful & efficient. Tilly Sarah & John really made it all very simple & easy. 5 stars all the way”

Posted 6 months ago

Hello Jimmy, Thanks for the 5-star review, your kind comments have been passed on Tilly, Sarah & Jon! Should you need anything else, please don't hesitate to drop us a call! Kind Regards, Mark

Posted 6 months ago

“I was stuck without a car as my previous subscription provider recalled all their vehicles, made an enquiry with Flexed and organised a replacement vehicle within 2 days. Couldn’t be happier with the service!”

Posted 6 months ago

Hello Ryan, Thanks for choosing Flexed! Glad to hear you've enjoyed your experience with us and thrilled to have you on board :) Kind Regards, Mark

Posted 6 months ago

“So excited can’t wait for my delivery tomorrow, Sara and Shawn was fantastic in helping get in to my new car , very helpful, and kept me updated all the way , I wanna say a massive thank you to you both 👍🏼”

Posted 6 months ago

Hello Collette! Thanks for taking the time to leave a review, glad you enjoyed your experience with us! If there's anything at all you need, please don't hesitate to give us a shout back :) Kind Regards Mark

Posted 6 months ago

“very quick and spotless car”

Posted 6 months ago

Hello Tommaso, Thank you for taking the time to leave a review, glad to hear you've enjoyed our service :) Kind Regards, Mark

Posted 6 months ago

“overall the service is good however we can do with less repetitive tasks (such as asking for my details to be reconfirmed when i am a returning customer). the car delivered was dirty and had more scratches (that were also noted by the delivery driver). somewhat surprised for such a new car although it was delivered to me with 1500 miles already logged in”

Posted 8 months ago

Hello Ziad! Glad to have you back on board with us and thank you for taking the time to leave honest feedback about our service. As our leases involve a credit check, the sensitive data stored is removed after each contract and you will need to resubmit this information when taking a new lease just in case anything has changed. However, have taken your feedback onboard and will look at options to make our re-hiring process easier. In terms of the condition of the car, that isn't our usual standard of service and I have referred your comments to fleet who will shortly be in contact to offer a resolution for these issues. Kind Regards, Mark

Posted 7 months ago

“Having sold my own car recently I needed to plug a gap until the delivery of my replacement car. A short-term lease through my Ltd company seemed the obvious choice. Following completion of the online form I was contacted by Tom Holland. He proved to be very professional and polite on the phone, listening to my requirements and finding the best solution. The application process is as you would expect. Standard ID requests, some basic background information and document uploads. The whole process from initial inquiry to car being delivered took 4 working days. In fact it could have been quicker but I was engaged in work projects which prevented me from completing the applications in one go. I elected to add the leased car to my own insurance but Flexed do offer short-term policies as an option. Overall my interactions with Flexed were very satisfactory. The most impressive factor was the attention to detail something that's missing when you deal with large organisations. It makes a refreshing change. Would highly recommend.”

Posted 1 year ago

Hello Christopher! Thank you so much for taking the time to review your recent experience with us. We're very happy to learn you've enjoyed our service and we hope you enjoy the new car too! Should you need anything further from us, please don't hesitate to call or email and we'll gladly assist where we can. Kind Regards, Mark

Posted 1 year ago

“Really convenient service, I was in need of a short term lease and have been provided a lovely brand new VW E-Up electric car. It’s fantastic and had a seamless experience.”

Posted 1 year ago

Hello Paul, The E-UP is a fantastic option and we're so happy to learn you've had a thoroughly positive experience with us. Hope you enjoy driving the car, and if there's anything else we can help with, do let us know! Kind Regards, Mark

Posted 1 year ago

“Response was almost immediate save for the off hours, weekends and BH etc. Laura and Jessica have been brilliant, answering every question and guiding me, a first-timer in car leasing, through the process reasonably comfortably. Delivery was punctual and the car did not disappoint. A good experience thus far.”

Posted 2 years ago

Hello Chin, Thank you for your review, glad to hear you've enjoyed your recent experience with us and your kind comments have been passed onto both Laura and Jessica. Kind Regards, Mark

Posted 2 years ago

“The website was very clear and easy to read and when you call up to discuss your requirements everything was very professional, honest and efficient. I called up Monday morning and my car was ready to be delivered that Wednesday. Both Jordan and Nicola were extremely helpful and provided excellent customer service and never made me feel pressured at any time. Thank you, I will recommend Flexed to my friends for sure”

Posted 4 years ago

Hi Andy, Thank you for taking the time to leave a review, we're happy to learn that your experience with the team has been pleasant and we hope you enjoy your new car! If you do recommend somebody to us, and they take a vehicle, you'll be entitled to a £50 credit per order! Kind Regards, The Flexed Team

Posted 4 years ago

“Flexed have been an excellent service from the first phone call even when I didn’t think I was able to secure a car they made it happen. Also Jordan Edwards was extremely helpful throughout the process.”

Posted 4 years ago

Hello! Thanks for taking the time to review our services, we're glad we could help you. Your comments have been passed onto Jordan and we hope you enjoy driving your new car! Kind Regards, Mark from Flexed

Posted 4 years ago

“Really helpful and flexible team . Nicola and Jordane were really super friendly, efficient and transparent”

Posted 4 years ago

Hello Ella, Thanks for the review, we appreciate the feedback! Your kind comments have also been passed onto both Nicola and Jordan. Kind Regards, The Flexed Team

Posted 4 years ago

“Excellent”

Posted 4 years ago

Hi John, Thanks for your review - hope you enjoy your new car! Best, The Flexed Team

Posted 4 years ago

“Thanks for great service. Friendly and approachable. I am an NHS worker during the COVID-19 crisis and they were one of only a few companies able to get me a car in time to help me get to work.”

Posted 4 years ago

Hello Alastair, Thanks for your kind review and it's the least we can do for you! :) We hope you enjoy your new car. Lots of Love The Flexed Team

Posted 4 years ago

“These guys are extremely professional and a pleasure to deal with. I have leased many cars over the years for work purposes and Flexed have been the most straightforward and practical as well as value for money. They even lent me a cable for the vehicle to connect the sat-nav on collection. Jordan is a great member of the team and is sorting out a new car for me for April.. despite the Covid-19 situation they have guaranteed, that I wont be left without a vehicle. Would not hesitate to recommend this company. Plus they wash and valet all their cars on site too!”

Posted 4 years ago

Hello Serena, Wow! Thank you for your review! We've also passed your kind comments onto Jordan. We're glad to have you onboard and we hope you enjoy your new car. Stay safe and lots of love from the Flexed Team!

Posted 4 years ago

“We have been using Flexed for many years now. We decided to take a second car in lease and encountered a few personal problems re the financing. Laura and all the team worked a solution which we were all happy with and we now have a lovely 2nd car. I can’t recommend Flexed enough. Fantastic customer service from start to finish.”

Posted 4 years ago

Hello Mr & Mrs Mudhar, Thank you for leaving us a review, your kind words mean a lot to us. We are so pleased to hear about your great experiences with us. We hope you enjoy your new car! Many Thanks, Daisy from the Flexed Team

Posted 4 years ago

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Flexed is rated 4.8 based on 952 reviews