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Flexed Reviews

4.8 Rating 952 Reviews

97 %

of reviewers recommend Flexed

Company Reviews

4.8

Based on 952 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Flexed 5 star review on 4th August 2021

Flexed 5 star review on 30th December 2020

Flexed 5 star review on 6th December 2020

Flexed 5 star review on 26th September 2020

Flexed 5 star review on 18th July 2020

Flexed 5 star review on 18th July 2020

6

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice practical and affordable cars on offer. Customer service was reasonable.”

Posted 4 years ago

Hello, Thank you for taking the time to leave us a review. We are so glad to hear that you had a great experience with us! :) Many Thanks, Daisy from the Flexed Team

Posted 4 years ago

“Best deal I could find.”

Posted 4 years ago

“Painless start to finish”

(Flexed York) - Posted 4 years ago

Hello! Thanks for the fab review, glad to hear your experience has been pleasant :) Kind Regards, Mark from The Flexed Team

Posted 4 years ago

“Easy to arrange and collect”

Posted 4 years ago

Hi Alan, Thanks for taking the time to review our services! We hope you enjoy your new car. :) Thanks, The Flexed Team

Posted 4 years ago

“Generally happy but disappointed that the Skoda Scout does not have active cruise control. We are using motorways a lot visiting friends and family and I find ACC very reassuring. The vehicle specification for 2019 listed ACC as a standard figment which influenced my decision to opt for the Skoda Scout. Also the vehicle wasn’t ready when we arrived, exactly at the time we said we would. This caused some inconvenience as we had a meeting arranged.”

Posted 4 years ago

Good Afternoon James, Thanks for taking the time to leave a review of your recent experience with us. Your honest opinion helps us to improve our service further. The Skoda Scout doesn't come as standard with ACC (Active Cruise Control), but you'll be delighted to know that we have other vehicles with this feature, such as the Golf GTD. I've forwarded your details onto your account manager who will be able to arrange a changeover for this vehicle if you decide to go ahead. We also do apologise that you experience some delays whilst collecting your vehicle. This is not our usual level f service, but I will investigate the delay to prevent this from happening again. Kind Regards, Mark from The Flexed Team

Posted 4 years ago

“Having endured some painful brokers once in the hands of Flexed everything was smooth sailing and received the car in just a few days.”

Flexed 4 star review on 3rd May 2019

Posted 4 years ago

Hello, Thank you for your review. We are so glad to have helped you source your new car, (which looks great!) We hope you enjoy it! :) Many thanks, Daisy from the Flexed Team

Posted 4 years ago

“Prompt service, transparent pricing”

Posted 4 years ago

Hello Suman, Thank you for your review. We are glad to hear that you had a great experience with us! Many thanks, Daisy from the Flexed Team

Posted 4 years ago

“The changed car is good but the initial order process and up to the point of delivery leaves something to be desired, scatty and lack of attention to detail until push came to shove and I had to get forceful. Should not have been necessary.”

Posted 5 years ago

Hello, Thank you for taking the time to leave a review, we appreciate your honest feedback as it helps us improve our service going forward. We'd love to get in touch with you about the service you've receive, so please drop us an email with your contact details to talk@flexed.co.uk. Kind Regards, Mark from the Flexed team

Posted 4 years ago

“Great efficient and very helpful over the phone setting up the account. Car delivered dirty, low fuel, and sat nav not working as stated car has sat nav.”

Posted 5 years ago

Hello Caroline, Thank you for taking the time to review your recent experience with us, your honest feedback is useful for improving our services going forward. We've passed your comments onto the handover team and will contact you personally to discuss the condition of the vehicle you've received. Kind Regards, Mark from the Flexed team.

Posted 5 years ago

“Very helpful”

(Flexed York) - Posted 5 years ago

Hello! Thanks for taking the time to review our services, your honest feedback is greatly appreciated. Kind Regards, Mark from the Flexed team.

Posted 5 years ago

“Through the tread mill of all the paperwork, you guys helped tremendously and on a short notice. Thanks for your help and l would have no hesitation on recommending you to others”

Posted 5 years ago

Hello Steven, Thank you for your review! :) We are happy and glad to have helped you throughout the process of leasing your new car. And just to let you know, in case you think of it, we have a 'Refer a Friend' scheme, which will credit your account £50 when you recommend a friend to us: https://flexed.co.uk/refer-a-friend/ Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Very efficient and good communication.”

Posted 5 years ago

Hello Steve, Thank you for your review, we are happy to hear of your great experience with us! :) Many thanks, The Flexed Team

Posted 5 years ago

“Everything was made simple by the Staff”

Posted 5 years ago

Hello David, Thank you for your review! :) We are glad to have made the process of sorting your new car simple for you. Many thanks, The Flexed Team

Posted 5 years ago

“Everything was handled efficently and quickly so we can only recommend AutoHorn”

Posted 5 years ago

Hi Dave, Thank you for your kind words, we are so happy to hear that you had a positive experience with us & that you'd also recommend us! :) Many thanks, The Flexed Team

Posted 5 years ago

“Helpful reception lady,”

Posted 5 years ago

“No hassle, quick reliable service”

Posted 5 years ago

Hello Craig Thank you for your review! :) We are happy to hear you had a positive experience with us sourcing your new car. Many thanks, The Flexed Team

Posted 5 years ago

“Good service, met requirements.”

Posted 5 years ago

Hello, Thank you for your review! :) We are so glad we were able to meet your requirements whilst providing a good service. Many thanks, The Flexed Team

Posted 5 years ago

“Good customer service, whole process went very smoothly. Would prefer prices quoted to show with VAT not plus VAT. Pick up of car was again smooth. Thank you”

Posted 5 years ago

Hi Mrs Thomason, Thanks for taking the time to review our services, we appreciate your honest feedback and we're pleased you've had a pleasant customer experience with us. Our site has a 'Business' or 'Personal' toggle which will automatically display pricing to include or exclude VAT. We also are looking into other means to make our pricing clearer via email or by phone. Kind Regards, The Flexed Team

Posted 5 years ago

“The vehicle was delivered on time to our office and is in excellent condition. The pricing is clear and very fair. The overall hiring/purchasing process was perhaps a little complicated and could be simplified but apart from that my experience was very positive.”

Posted 5 years ago

Hello Daniel, Thank you for your review! :) We hope the process is clearer for you next time but we're glad you had a positive experience with us. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Fairly straightforward process”

Posted 5 years ago

Hello, Thank you for your review! :) We're glad you had a positive experience with us! Many thanks, Daisy from the Flexed Team

Posted 5 years ago

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Flexed is rated 4.8 based on 952 reviews