Flexed Reviews

4.81 Rating 304 Reviews
97% of reviewers recommend Flexed

About Flexed: The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:
0800 311 8290

Email:
talk@flexed.co.uk

Location:
The Engine Works, Leeman Road, Fermetol Trading Estate

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Flexed made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier, Own Driver
on-time delivery
100%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
5
Santokh H
"James and Laura are an example of how today's customer service ought to be. Patience and tapping I to what your clients need are, with a calm and flexible approach, that's James and Laura Picked up the Mercedes GLA and Fiat S500 they like the. Lack fiat more than mine. That's a good thing les school drops."
Posted 6 days ago
5
Matthew W
"Very quick turn around! Great customer service! Ordered a Gtd and the spec is unbelievable! Absolutely love this company! Thank you 😊"
Posted 1 month ago
Anonymous
"Having endured some painful brokers once in the hands of Flexed everything was smooth sailing and received the car in just a few days."
Posted 4 months ago
Featured Review
This review is set as featured by the company.
From start to finish, how easy would you rate the whole leasing process?
How do you feel about the speed of service you were provided by FLEXED?
How would you rate the quality of communication from FLEXED?
How would you rate the vehicle handover process?
"James and Laura are an example of how today's customer service ought to be. Patience and tapping I to what your clients need are, with a calm and flexible approach, that's James and Laura Picked up the Mercedes GLA and Fiat S500 they like the. Lack fiat more than mine. That's a good thing les school drops."
Posted 6 days ago
Hello Santokh!

What a lovely picture to accompany such a kind review :)

We're pleased to hear you're happy with both the Mercedes-Benz GLA and the Fiat 500S. (Both are excellent choices!).

If you know somebody who's looking for a short term lease vehicle, don't hesitate to recommend them to us as you could be entitled to £50 per referral.

Please visit this link to find out more: https://flexed.co.uk/refer-a-friend/

Kind Regards,
Mark from the Flexed team.
Posted 6 days ago
From start to finish, how easy would you rate the whole leasing process?
How do you feel about the speed of service you were provided by FLEXED?
How would you rate the quality of communication from FLEXED?
How would you rate the vehicle handover process?
"Flexed has excellent customer service. Whilst the entire team are exceptional in all respects, particular credit has to be given to Jordan who went far beyond expectations to deliver a fantastic customer experience."
Posted 2 days ago
Hello Eugene,

Thank you for your lovely review!

We are so pleased to hear that you had a great experience with us, I will pass on your kind words to Jordan.

We hope you enjoy your new car! :)

Many thanks,
Daisy from the Flexed Team
Posted 2 days ago
Visit Website
From start to finish, how easy would you rate the whole leasing process?
How do you feel about the speed of service you were provided by FLEXED?
How would you rate the quality of communication from FLEXED?
How would you rate the vehicle handover process?
"VERY HAPPY"
Posted 4 days ago
Hello Sharon,

US TOO! :)

Please enjoy your new vehicle, should you require anything further from us, don't hesitate to let us know!

Thanks,
Mark from the Flexed team
Posted 2 days ago
"Very quick and amiable service. Nice product on the short term leasing. Easy sign up process and clear fees."
(Flexed York) - Posted 1 week ago
Hello Sam,

Thank you for your review. We are so glad to hear that you had a great experience with us! :)

We hope you enjoy your new car!

Many Thanks,
Daisy from the Flexed Team
Posted 1 week ago
From start to finish, how easy would you rate the whole leasing process?
How do you feel about the speed of service you were provided by FLEXED?
How would you rate the quality of communication from FLEXED?
How would you rate the vehicle handover process?
"Excellent response time, very friendly service, competitive prices, everything done online i.e. via e-mail and phone. I was able to lease a car even though I haven't been in the UK very long - thank you!"
Posted 1 week ago
Hello Lore,

Thanks for taking the time to leave a review, we're pleased to learn you've had a fantastic experience with us! :)

We hope you enjoy your new car and if there's anything else we can help with, please don't hesitate to give us a call.

Kind Regards,
Mark from the Flexed team.
Posted 1 week ago
"Pleasant staff"
(Flexed York) - Posted 1 week ago
Hello!

Thanks for recently visiting our offices and thank you so much for leaving a quick review. :)

We hope you enjoy your new vehicle!

Kind Regards,
Mark from the Flexed team.
Posted 1 week ago
"Great service from James , Kayleigh and Alan"
Posted 1 week ago
Hi Kye,

Thank you for your review. We are happy to hear that you had a great experience with us! :)

I will pass on your kind words to James, Kaylie & Alan.

Many thanks,
Daisy from the Flexed Team
Posted 1 week ago
From start to finish, how easy would you rate the whole leasing process?
How do you feel about the speed of service you were provided by FLEXED?
How would you rate the quality of communication from FLEXED?
How would you rate the vehicle handover process?
"I'm not so good at English because I'm Japanese. But staffs usually speak slowly to me and they are kind, which made me relaxed."
Posted 1 week ago
Hello Shohei,

Thank you for your review! We are so glad that you had a great experience with us :)

Many thanks,
Daisy from the Flexed Team
Posted 1 week ago
From start to finish, how easy would you rate the whole leasing process?
How do you feel about the speed of service you were provided by FLEXED?
How would you rate the quality of communication from FLEXED?
How would you rate the vehicle handover process?
"We are very happy with the service they have given us, it was our first time hiring from them and they made everything very simple and easy for us"
Posted 1 week ago
Hello,

Thank you very much for your review. We are so pleased you had a great experience with us!

Hope you enjoy your new car! :)

Many thanks,
Daisy from the Flexed Team
Posted 1 week ago
"Very helpful and friendly - excellent service! E-mails are answered almost immediately, the car I got is new and was delivered to my door, price is very reasonable. Would definitely recommend!"
Posted 2 weeks ago
Hello,

Thank you for your review! :)

We are so happy to hear that you had a positive experience with us. We hope you enjoy your new car!

Many Thanks,
Daisy from the Flexed Team
Posted 2 weeks ago
From start to finish, how easy would you rate the whole leasing process?
How do you feel about the speed of service you were provided by FLEXED?
How would you rate the quality of communication from FLEXED?
How would you rate the vehicle handover process?
"Helpful easy and friendly looks like your Alfie system works."
Posted 2 weeks ago
Hello Danny,

Thank you for your great review, we appreciate your kind feedback! :)

Many Thanks,
Daisy from the Flexed Team
Posted 2 weeks ago
From start to finish, how easy would you rate the whole leasing process?
How do you feel about the speed of service you were provided by FLEXED?
"Lovely people and efficient service all round. *****"
Posted 2 weeks ago
Hello Paul,

Thank you for your review. We much appreciate your kind words! :)

We hope you enjoy your new car!

Many Thanks,
Daisy from the Flexed Team
Posted 2 weeks ago
From start to finish, how easy would you rate the whole leasing process?
How do you feel about the speed of service you were provided by FLEXED?
How would you rate the quality of communication from FLEXED?
How would you rate the vehicle handover process?
"Simple, professional & flexible :)"
Posted 3 weeks ago
Hello,

Thank you for your review, we appreciate your kind feedback! :)

Many Thanks,
Daisy from the Flexed Team
Posted 2 weeks ago
From start to finish, how easy would you rate the whole leasing process?
How do you feel about the speed of service you were provided by FLEXED?
How would you rate the quality of communication from FLEXED?
How would you rate the vehicle handover process?
"Can't fault the team and easy process of ordering a new/exchange vehicle.good to see that a company doesn't always have to over complicate things. Thanks to Nicola and the team."
Posted 3 weeks ago
Hello James,

Thank you for your review! :)

We are so happy to hear that you had a great experience with us, I will pass on your kind words to Nicola & the team that helped you.

Enjoy your new car!

Many thanks,
Daisy from the Flexed Team
Posted 3 weeks ago
From start to finish, how easy would you rate the whole leasing process?
How do you feel about the speed of service you were provided by FLEXED?
How would you rate the quality of communication from FLEXED?
How would you rate the vehicle handover process?
"Simple and easy process. Only headache was the insurance but the team help resolve this."
Posted 4 weeks ago
Hello Stuart,

Thank you for your review. We are so glad to hear you had a great experience with us! :)

Enjoy your new car!

Many Thanks,
Daisy from the Flexed Team
Posted 3 weeks ago
From start to finish, how easy would you rate the whole leasing process?
How do you feel about the speed of service you were provided by FLEXED?
How would you rate the quality of communication from FLEXED?
How would you rate the vehicle handover process?
"This is now my third fleet car staff are more than helpful most of all they remember you personally especially details of your requirements. Always very accommodating even when things are changed, all account managers will help if your assigned contact is not available and up to speed with the information on your account."
Posted 1 month ago
Good Afternoon Karen,

Thanks for taking the time to leave a quick review, we're pleased to see you again and thank you so much for your third vehicle order.

We hope you enjoy your new car!

Kind Regards,
The Flexed Team
Posted 1 month ago
From start to finish, how easy would you rate the whole leasing process?
How do you feel about the speed of service you were provided by FLEXED?
How would you rate the quality of communication from FLEXED?
How would you rate the vehicle handover process?
"It was a very easy process from the initial enquiry to picking up the car. They were able to provide me with the car I wanted and I found everyone very helpful."
Posted 1 month ago
Hello,

Thank you so much for reviewing our services, your kind comments have been passed back to our team!

We hope you enjoy your new vehicle :)

Kind Regards,
The Flexed Team
Posted 1 month ago
From start to finish, how easy would you rate the whole leasing process?
How do you feel about the speed of service you were provided by FLEXED?
How would you rate the quality of communication from FLEXED?
How would you rate the vehicle handover process?
"Great service"
Posted 1 month ago
Hello Harry,

Thank you for your review, we appreciate your kind feedback! :)

Many Thanks,
Daisy from the Flexed Team
Posted 1 month ago
"Customer service was excellent dealt with me efficiantly and quickly 😊"
(Flexed York) - Posted 1 month ago
Hello Amanda,

Thank you for your review! :)

We are so glad that you had a really positive experience with us.

Many Thanks,
Daisy from the Flexed Team
Posted 1 month ago
From start to finish, how easy would you rate the whole leasing process?
How do you feel about the speed of service you were provided by FLEXED?
How would you rate the quality of communication from FLEXED?
How would you rate the vehicle handover process?
"I was able to get a short term lease with less tie-ins"
Posted 1 month ago
Good Morning Chris,

Thank you for review, we appreciate your honest feedback.

Please can you contact us privately, as we would love to know how we can improve our service going forward.

Many thanks,
Daisy from the Flexed Team
Posted 1 month ago
From start to finish, how easy would you rate the whole leasing process?
How do you feel about the speed of service you were provided by FLEXED?
How would you rate the quality of communication from FLEXED?
How would you rate the vehicle handover process?
"Everything was dealt with professionally, quickly and hassle free"
Posted 1 month ago
Hello Jayne,

Thanks for taking the time to leave a review. We're happy to hear you've had a pleasant experience with us.

Should you need anything further, please don't hesitate to ask. We hope you enjoy your new vehicle!

Thanks,
Mark from The Flexed Team
Posted 1 month ago
Flexed is rated 4.81 based on 304 reviews