Fish4dogs Ltd Reviews

Name: Fish4dogs Ltd
Address: Fish4dogs Ltd Rushock Trading Estate Rushock, Droitwich
Rating: 4.81

4.8 Rating 16,256 Reviews

96 %

of reviewers recommend Fish4dogs Ltd

4.8

Based on 16,256 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01299252352

Email:

ecommerce@fish4dogs.com

Location:

Fish4dogs Ltd Rushock Trading Estate Rushock
Droitwich
WR9 0NR

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Fish4dogs Ltd 5 star review on 17th June 2024

Mr Kerry Douce

Fish4dogs Ltd 5 star review on 14th May 2024

Mrs Jacky O'Leary

Fish4dogs Ltd 5 star review on 30th April 2024

Miss Jenny Axtell

Fish4dogs Ltd 5 star review on 14th April 2024

Mr Mark Stevenson-Bramley

Fish4dogs Ltd 5 star review on 8th April 2024

Mrs Jen Marsh

Fish4dogs Ltd 5 star review on 5th April 2024

Mrs Michelle Dickson

Fish4dogs Ltd 5 star review on 29th March 2024

Mr Rick NIsbet

385

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Offered 15% discount and as treats needed put an order in. Within about an hour of paying and ordering I received an email offering 25% discount. Have emailed twice requesting a refund for 10% but they have been ignored.”

Helpful Report

Posted 4 years ago

“As a regular customer I usually rate FFD as Very Good - however, on this occasion I am really frustrated that days after buying my goods they put everything on offer at 15% off retail prices!! I bought six items (as I have 3 dogs) and had to pay full price on them all. As a regular and repeat customer I would have appreciated either advance notice of the impending 15% offer (then I would have delayed my order for a few days) - or a retrospective reduction applied to my account - or equivalent voucher to spend on my next order. Very disappointed.”

Helpful Report

Posted 4 years ago

“My Greyhound loves them and they keep her teeth in lovely condition”

Helpful Report

Posted 4 years ago

“Terrible customer service their food upset 3 of our dogs stomach, we introduced it slowly, but by the 5 day only giving them 2 tablespoons each they head bad diarrhoea, when we telephoned to say how badly it had upset there stomach, the lady was extremely rude trying to say it must of been something else other than there food although that was the only thing we had changed in there diet, one of our dogs is elderly & could not afford to have diarrhoea but they didn’t care, we went back to there normal diet & they are now all fine thankfully”

Helpful Report

Posted 4 years ago

“had the trial pack said was enough for avrage week but wasnt enough for 1 meal didnt matter though as he turned his nose up at it”

Helpful Report

Posted 4 years ago

“I received the food quickly but the food upset all three of my dogs with very bad diarrhoea, I introduced the food slowly over four days starting with only adding a teaspoon then a tablespoon etc on the fourth day I shared one 185g between the three of them & that is when that night they all had diarrhoea which was very upsetting as one of our dogs is elderly & struggles with mobility. I phoned the company the next morning explaining what happened at no time did the lady say she was sorry to hear this, she just was suggesting everything to say it wasn’t the food, she asked if my dogs go for a walk on or off the lead, I said they did all apart from one of them as like I stated she has limited mobility, she was almost suggesting they ate something while out & then brought something home for our other dog to eat absolutely ridiculous, anyway my reason for writing this review is to warn other dog owners to be careful”

Helpful Report

Posted 4 years ago

“My dog didn't like it”

Helpful Report

Posted 4 years ago

“I haven’t received my order”

Helpful Report

Posted 4 years ago

“It's a pity that this even exists. Why do dogs and cats need fish? It's not a natural food for either. The seas are being plundered and destroyed and so much of it makes its way into unnecessary pet food. Don't you think it's irresponsible?”

Helpful Report

Posted 4 years ago

“pup ate it once n wudnt go near it again”

Helpful Report

Posted 4 years ago

“Tried to sign up twice to get a trial fot £2.still would not go through. Wasting my time.”

Helpful Report

Posted 4 years ago

“The courier DPD has not been able to deliver the parcel despite saying it would be arriving on Thursday 1 Aug and later on, Friday 2 Aug.”

Helpful Report

Posted 4 years ago

“My Labrador didn’t like the salmon food. She normally eats everything as labradors do so it worries me that she wouldn’t eat it. So low rating for me.”

Helpful Report

Posted 4 years ago

“My dog Daisy was an unwanted puppy, born in the street, homeless. Since living with me she has become a spoiled princess who only eats chicken breast and a few treats. She likes your treats so I was sure she would like your food. So far she would rather starve to death than eat either packs. She sniffs and walks away. I will keep on trying but as this is at the end of a vast array of wet and dry dog food I am not hopeful.”

Helpful Report

Posted 4 years ago

“Totally let down by fish4dogs. Ordered in plenty of time so I wouldn't run out. Order didn't arrive. Customer Service knew order had not been dispatched but didn't bother to let me know. Would still be waiting if I had not contacted them. £3.99 delivery!!! Poor, poor customer service. Just hope no tummy upsets by being forced to try a new food.”

Helpful Report

Posted 4 years ago

“Excellent quality and service”

Helpful Report

Posted 4 years ago

“I was very happy with fish4dogs until today when I was not given the 10% discount advertised, and when I wrote a review to explain this, it wasn't accepted and they asked for a second review. I must say this review is much more negative than the first which praised the product itself.”

Helpful Report

Posted 5 years ago

“Just received salmon cookies which look delicious but they have too much packaging. A decorated pouch with a tag at the top for retail outlets would be much kinder to the environment and the box adds to the weight being lifted by the delivery man.”

Helpful Report

Posted 5 years ago

“Terrible went to matalan to pick it up was not there and they said try curry’s and it was there but not notification from dpd very poor on there behalf”

Helpful Report

Posted 5 years ago

“Difficult to rate this fairly am still waiting for my biscuits as DPD didn't leave them despite giving you a safe place to leave them and we were in!”

Helpful Report

Posted 5 years ago

Fish4dogs Ltd is rated 4.8 based on 16,256 reviews