Fish4Dogs Reviews

Name: Fish4Dogs
Address: Fish4dogs Ltd Rushock Trading Estate Rushock, Fish4dogs Ltd Rushock Trading Estate Rushock, Droitwich
Rating: 4.82

4.8 Rating 17,709 Reviews

96 %

of reviewers recommend Fish4Dogs

4.8

Based on 17,709 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01299252352

Email:

ecommerce@fish4dogs.com

Location:

Fish4dogs Ltd Rushock Trading Estate Rushock,
Fish4dogs Ltd Rushock Trading Estate Rushock
Droitwich
WR9 0NR

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Fish4Dogs 5 star review on 15th September 2025

1109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very short dates. I think this should be specified before you buy. Normally I would consider short dates a good sign but when the cheapest way to buy is a deal they offer on several packets and you get them and realise you can’t then use them all before the short dates and they won’t do anything about it so not too happy”

Helpful Report

Posted 1 year ago

Good afternoon, one of our Customer service team has reached out to you by email.

Posted 1 year ago

“The delivery for a small bag of dried food is far too long.I would rather pay postage than have to wait over4 days for it to be delivered”

Helpful Report

Posted 1 year ago

Thank you for your feedback. Our Customer Service Team have sent you an email to explain about our delivery options

Posted 1 year ago

“Have been a customer of Fish 4 dogs for many years , my Hungarian vizsla is now 8 years old and has been brought up on fish 4 dogs treats , also bought for my daughters dog and now her puppy. One of the things We have always had is sweet potato treats and they all love them . Recently I have been very disappointed in these, they used to be different wrap sizes some small some large, which was fine, recently past orders have been so small and sweet potato has diminished in some. I understand the cost of things have risen, but costs go up and quantity goes down. Very sorry but don’t feel I will be reordering . Regards”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we’re sorry that you have noticed some recent changes in our treats. Our customer service team has replied to your email regarding these changes. We look forward to hearing from you.

Posted 1 year ago

“I have been ordering for a number of years and my cat loved this. The last order the packaging changed and I definitely saw a difference in the food. My cat refused to eat it. I called to discuss this and was told no one else has contacted them with the same issue and so nothing can be done. I persisted in leaving the food out for my cat thinking she will get used to waht ever difference there is in the food. My cat then began vomiting, had diarrhea and then blood in the vomit/mucus. Not sure if it is the new recipe, the batch or unrelated.”

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Posted 1 year ago

“Sorry but my Jack Russell wouldn’t eat it 😕”

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Posted 1 year ago

“Cannot write a review as my last two orders have not arrived with no reason why.”

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Posted 1 year ago

“My dog refuses to eat these, spits them out.”

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Posted 1 year ago

“Usually good,addressed Halifax instead of mid Wales, so no delivery on scheduled day,luckily DPD driver recognised delivery name and parcel size and was able to deliver ,if not usual driver would not have been delivered”

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Posted 1 year ago

“All the food was Too wet she didn’t like it at all such a shame as she loves fish and I thought she would enjoy the range”

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Posted 1 year ago

“Missing 2 of the 8 products I ordered”

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Posted 1 year ago

“I would love to write a review but you refused to send my order and took over a week to notify me and refund me my money”

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Posted 1 year ago

“Order didn't turn up. I contacted the company directly but still no response!!”

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Posted 2 years ago

“Still has not arrived!”

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Posted 2 years ago

“I never received my switch to fish parcel and when I wrote to them they never replied. Not too happy with the experience. Now I suppose I have to try and get a refund🥲”

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Posted 2 years ago

“Company managed to leak my personal data within 2 weeks of purchasing from them”

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Posted 2 years ago

“Account got hacked. Advised to change password. Tried numerous times but was unable to do so.”

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Posted 2 years ago

“I can not really comment as I live in Turkey and am not returning to the U.K. until November. A very kind, elderly Aunt lets me pre-order and collects my post. I have an ex street dog here who loves fish. I ordered treats from you, for him, for me to bring back, you can not get fish treats here + ANY dog treats here are very, very expensive. But apparently my package smells really strongly of fish and I am no longer allowed to use this address because of this!! If I had known, I would NEVER have ordered them. This should be stated on your website! It never occurred to me they would smell. Now, I have upset a very dear old lady, who is worried her home will be invaded by mice!”

Helpful Report

Posted 2 years ago

“I haven't actually received it yet!!!!! If someone could look into it for me I would greatly appreciate it.... I'm now using a different brand as l completely ran out of fish for dogs...so I'm very disappointed...”

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Posted 2 years ago

“My dog loved the smell of the treat and was very excited to have it. Approximately 4 hours later he started vomiting. He didn’t want to eat or drink anything and kept vomiting for 24 hours that were the longest I have lived. He was looking so poorly, dehydrated and had nothing left in his stomach, so he was vomiting bile. It was extremely distressing for us all. The next days he had diarrhoea and took a few days to recover and get back to himself. We did not want to attribute this reaction to Fish4dogs treats even if there was no other difference in his routine or food that day. 2 weeks later we gathered the courage to try with another jerky. He just smelled it and stepped back. He did not want it, which is very unusual for him. I had ordered 2 packs (and they are not cheap!) so we opened a new pack just in case the open one had expired. He refused the treat from the new pack, too. They went in the bin. I cannot offer them to any other dog following our very bad experience.”

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Posted 2 years ago

“Nothing wrong with the food, it’s just that you can’t get it out of this pouch, it’s all stuck in the corners, had to get a knife to try to scrap it out, gave up in the end. Absolutely would never order dog food again in pouches. 👎🏻”

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Posted 2 years ago

Fish4Dogs is rated 4.8 based on 17,709 reviews