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Fish4Dogs Reviews

4.8 Rating 17,408 Reviews
96 %
of reviewers recommend Fish4Dogs
Company Reviews Product Reviews
18,429
 Metrics Info
4.8
Based on 17,408 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Fish4Dogs Reviews
Visit Website

Phone:

01299252352

Email:

ecommerce@fish4dogs.com

Location:

Fish4dogs Ltd Rushock Trading Estate Rushock,
Fish4dogs Ltd Rushock Trading Estate Rushock
Droitwich
WR9 0NR

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Anonymous
Verified Buyer
“Sorry but my Jack Russell wouldn’t eat it 😕”
Helpful Report
Posted 1 year ago
Mrs Susan Ellett
Verified Buyer
“Cannot write a review as my last two orders have not arrived with no reason why.”
Helpful Report
Posted 1 year ago
Mr Graham Hilton
Verified Buyer
“My dog refuses to eat these, spits them out.”
Helpful Report
Posted 1 year ago
Colin Evans
Verified Buyer
“Usually good,addressed Halifax instead of mid Wales, so no delivery on scheduled day,luckily DPD driver recognised delivery name and parcel size and was able to deliver ,if not usual driver would not have been delivered”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“All the food was Too wet she didn’t like it at all such a shame as she loves fish and I thought she would enjoy the range”
Helpful Report
Posted 1 year ago
Mr Daniel Thompson
Verified Buyer
“Missing 2 of the 8 products I ordered”
Helpful Report
Posted 1 year ago
Angela Mc Broom
Verified Buyer
“I would love to write a review but you refused to send my order and took over a week to notify me and refund me my money”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Order didn't turn up. I contacted the company directly but still no response!!”
Helpful Report
Posted 1 year ago
Mrs Hilary Cockburn
Verified Buyer
“Still has not arrived!”
Helpful Report
Posted 1 year ago
Ms Sarah Gill
Verified Buyer
“I never received my switch to fish parcel and when I wrote to them they never replied. Not too happy with the experience. Now I suppose I have to try and get a refund🥲”
Helpful Report
Posted 1 year ago
Mr Nicholas Mills
Verified Buyer
“Company managed to leak my personal data within 2 weeks of purchasing from them”
Helpful Report
Posted 1 year ago
Guest
Verified Buyer
“Account got hacked. Advised to change password. Tried numerous times but was unable to do so.”
Helpful Report
Posted 1 year ago
Georgina Reynolds
Verified Buyer
“I can not really comment as I live in Turkey and am not returning to the U.K. until November. A very kind, elderly Aunt lets me pre-order and collects my post. I have an ex street dog here who loves fish. I ordered treats from you, for him, for me to bring back, you can not get fish treats here + ANY dog treats here are very, very expensive. But apparently my package smells really strongly of fish and I am no longer allowed to use this address because of this!! If I had known, I would NEVER have ordered them. This should be stated on your website! It never occurred to me they would smell. Now, I have upset a very dear old lady, who is worried her home will be invaded by mice!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I haven't actually received it yet!!!!! If someone could look into it for me I would greatly appreciate it.... I'm now using a different brand as l completely ran out of fish for dogs...so I'm very disappointed...”
Helpful Report
Posted 1 year ago
Toni Witter
Verified Buyer
“My dog loved the smell of the treat and was very excited to have it. Approximately 4 hours later he started vomiting. He didn’t want to eat or drink anything and kept vomiting for 24 hours that were the longest I have lived. He was looking so poorly, dehydrated and had nothing left in his stomach, so he was vomiting bile. It was extremely distressing for us all. The next days he had diarrhoea and took a few days to recover and get back to himself. We did not want to attribute this reaction to Fish4dogs treats even if there was no other difference in his routine or food that day. 2 weeks later we gathered the courage to try with another jerky. He just smelled it and stepped back. He did not want it, which is very unusual for him. I had ordered 2 packs (and they are not cheap!) so we opened a new pack just in case the open one had expired. He refused the treat from the new pack, too. They went in the bin. I cannot offer them to any other dog following our very bad experience.”
Helpful Report
Posted 2 years ago
Ms Vanessa Stafford
Verified Buyer
“Nothing wrong with the food, it’s just that you can’t get it out of this pouch, it’s all stuck in the corners, had to get a knife to try to scrap it out, gave up in the end. Absolutely would never order dog food again in pouches. 👎🏻”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Our Staffy won't toutch it unless it is mixed with food that she likes. We will not be buying it again. We thought that it was fish but it turns out to be fish and beef pulp so we would not have bought it again even if she had liked it. Their fish jerky treats are gobbled up though so we will continue to buy them.”
Helpful Report
Posted 2 years ago
Deborah Winthrope
Verified Buyer
“Really sorry but my dog would not touch them! However, I gave them to a friend, whose dog loved them! Guess they are a bit like Marmite for dogs :)”
Helpful Report
Posted 2 years ago
Diana Parke
Verified Buyer
“I am sorry but my dog would not touch it. She smelt it and walked away.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Ordered dog food on Sunday evening. Told it would be delivered within 3 -5 working days. Now told that their courier company won’t be able to deliver until some time next week. Shocking service. If there was an alternative supplier I would use them!”
Helpful Report
Posted 2 years ago
Fish4Dogs is rated 4.8 based on 17,408 reviews
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