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First Vehicle Leasing Reviews

4.8 Rating 1,446 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

4.8

Based on 1,446 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

First Vehicle Leasing 5 star review on 27th January 2023

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

153

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were regularly kept informed of progress by Ross Longmuir who helped us through the process.”

Posted 5 years ago

Hello Nigel and Teresa and thanks so much for sharing your feed back online. We hope you are enjoying the new car! Happy Motoring, FVL

Posted 5 years ago

“Customer service brilliant Michelle hills made everything easy for us and a lovely lady highly recommend you”

Posted 5 years ago

Hi Tommy and thank you for taking the time to leave your review! Michelle will be delighted to read your feedback we're sure. We hope the new car is going well for you. Happy Motoring, FVL

Posted 5 years ago

“Really simple straight forward process. Very helpful staff”

Posted 5 years ago

“Fantastic service and very helpful attentive staff.”

Posted 5 years ago

“Excellent customer service from start to finish. Gerard was great to deal with very responsive to any questions we had, we would recommend FVL to everyone. Thank you”

Posted 5 years ago

Hello Margaret and thanks for your glowing review! We are delighted to hear that you found our service excellent! We hope the new car looks after you and we look forward to welcoming you back again should you require another contract hire in the future. Happy Motoring, FVL.

Posted 5 years ago

“Got the right car at the right price and made everything straight forward.”

Posted 5 years ago

“Excellent customer service, they make you feel valued and are frequently in touch with updates to the delivery etc. The car came extremely quicky (under 2 weeks) the fastest around and at a decent price. Plus a few additional extra also included! Thank you David and the team.”

First Vehicle Leasing 5 star review on 10th August 2018

Posted 5 years ago

Hi Marvin, Thanks for taking the time to leave such great feedback. And for uploading your photo, the White looks great in the sunshine! It's brilliant that you were made to feel valued, this is extremely important to us and to be honest we feel there isn't enough of this from internet based companies at the moment! We hope you enjoy the lovely new Focus! Happy Motoring, FVL

Posted 5 years ago

“Great service from start to finish. David couldn’t do enough to help and was always very responsive to any questions.”

Posted 5 years ago

Hello Sean and thank you for taking the time to share your feedback it means a lot to us. David will be happy to hear the feedback we're sure. We hope the new car is going well, thanks again. Happy Motoring, FVL

Posted 5 years ago

“Provided me a quick and easy quote which I could then check and ensure I was happy with and move forward with the guided signing procedure which was quick and easy and hassle free! The brand new vehicle was with me within a week after signing!”

Posted 5 years ago

Hi Drew and thanks so much for leaving your review, it means a great deal to us. It's great to hear the process was quick and hassle free for you. We hope the new car is doing what you need it to. Happy Motoring, FVL

Posted 5 years ago

“FVL offered a personal and helpful service. The process was smooth and communication was excellent. I got the car and the lease conditions that suited my needs and my car is perfect.”

First Vehicle Leasing 5 star review on 24th July 2018

Posted 5 years ago

Hello and thank you so much for taking the time to leave your feedback and upload your photograph! Your new car looks great. We are delighted that you found our service a personal and communicative one. We believe that this is what makes First Vehicle Leasing different from the norm. Our people, always available, giving great service. So it's always nice to see this kind of feedback, thank you. Of course, we hope the new car is treating you well! Happy Motoring! FVL

Posted 5 years ago

“Excellent service throughout the process”

Posted 5 years ago

“I would reccomend this company to anyone. After being let down by 2 other companies, First vehicle leasing told me what was happening and what they could do about it. Stewart tried his best to get me my car straight away but unfortunately due to reasons out of his control was unsuccessful. Stewart knew exactly what I wanted and as soon as a car became available, he secured it for me. I cant imagine getting the same service from any other company. Stewart was fantastic in keeping me updated and no amount of questions were any bother. he was happy to help. all the staff i spoke to at first vehicle leasing were excellent and helped me in what I needed. A massive thanks to Stewart, i couldnt be happier with the service or the car.”

Posted 5 years ago

Hello Rob and thanks for taking the time to leave your feedback. We are delighted to hear that managed to secure the vehicle you were looking for at a price you were happy with. We hope the new car is treating you well! Happy Motoring, FVL

Posted 5 years ago

“Extremely happy third time consecutive vehicle rental a smooth and supportive process. Chris Peary has dealt with all my rentals and being very professional and efficient.”

Posted 5 years ago

Hello Catherine and thanks for sharing your experience online. We are delighted that have chosen to use our service three times in a row! Chris will be delighted to hear your feedback we're sure. We hope the new car is going well and hope to welcome you back for a fourth lease! Happy Motoring, FVL

Posted 5 years ago

“Very good service and communication from start to finish”

Posted 5 years ago

“It was quite a stress free experience with help all the way.”

Posted 5 years ago

“From the moment that we made contact with David Martin, the service was exceptional. We've had lots of quotes from many different companies but FVL won't be beaten on price and service is really key to our company, we've now had six cars from FVL, and we wouldn't go anywhere else. Nigel Rayment Director. Nigel Rayment Milliner and Nigel Rayment Boutique London-Manchester”

Posted 5 years ago

Hello Nigel and thanks so much for taking the time to write your review. Great service is exactly what we are trying to achieve at FVL, it means a great deal to us that you have come back a sixth time. David will be delighted to hear the feedback also. We hope you are enjoying the latest addition to the fleet! Happy Motoring, FVL

Posted 5 years ago

“Kept me informed when car will be delivered.”

Posted 5 years ago

“From the first initial contact to taking delivery was smooth and easy. FVL kept me well informed with regular updates. Extremely pleased with the service provided.”

First Vehicle Leasing 5 star review on 21st June 2018

Posted 5 years ago

Hi Michael and thanks for taking the time to share your valuable feedback! We are delighted to hear that you found the process a smooth and informative one! Thank you for choosing FVL to supply your new Tiguan, it looks fantastic! Happy Motoring, FVL

Posted 5 years ago

“Superb communication from the outset. Very polite team and far outweighs service received from other providers.”

Posted 5 years ago

“They do what it says on the tin!”

Posted 5 years ago

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First Vehicle Leasing is rated 4.8 based on 1,446 reviews