FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,331 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,331 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant! I was texting customers individually before. Was taking an hour a day! Now takes 1 minute! And customer service very helpful :)”

Helpful Report

Posted 5 years ago

“Fantastic customer service and personal touch in all email correspondence from FireText, which has made me have all the more confidence in the sevice offered.”

Helpful Report

Posted 5 years ago

“Never had any issues with Firetext and it was a nice simple easy setup process compared to others we tried so happy to recommend it to anyone looking for an easy way to send multiple SMS”

Helpful Report

Posted 5 years ago

“My experience with FireText has been amazing thus far. Alannah has been extremely helpful, friendly and has gone above and beyond to help me (a newbie to the mass texting world) deliver a seamless sms service for my audience. Thank you FireText”

Helpful Report

Posted 5 years ago

“great, easy to use system and amazing customer service. Alannah Blount is a star and a real asset to your company :)”

Helpful Report

Posted 5 years ago

“Super easy service, and Alannah has been an incredible help, checking in to see if there's anything else they can do to help. The auto top-up feature is great!”

Helpful Report

Posted 5 years ago

“I received fantastic support from Alannah and experienced absolutely no problems. The whole process was really easy and I was able to send out group SMS messages in no time at all. Highly recommended.”

Helpful Report

Posted 5 years ago

“So easy to use. Really quick and easy way to add contact list and send out the texts. I've had link clicks already and I've only just started out. Would recommend.”

Helpful Report

Posted 5 years ago

“Really well document and easy to use API with great customer service. Thanks!”

Helpful Report

Posted 5 years ago

“Great system”

Helpful Report

Posted 5 years ago

“Great easy product to use, support excellent with any query.”

Helpful Report

Posted 5 years ago

“Great service, turned our query round extremely fast and allowed us to send our campaign effectively and on time. Would definitely recommend.”

Helpful Report

Posted 5 years ago

“I always find that Lola is on hand to help and when requested I get a response immediately. The system is easy to use but when you have people like Lola on hand things are made a lot easier. I really appreciate the support she has given me yesterday and I know if and when I need it again she'll be more than willing to help.”

Helpful Report

Posted 5 years ago

“Fab software - links with Zapier and really helped us with conversions. Thanks guys.”

Helpful Report

Posted 5 years ago

“FireText makes sending SMS messages really easy. As a small business owner it is essential the service is easy to use and simple way to stay in touch with our customers. Their support is awesome, personal and really helpful. Quite rare nowadays.”

Helpful Report

Posted 5 years ago

“Excellent service – I was really impressed by the ABCD response from Alannah when I had a tech question to resolve. I particularly appreciate the NHS Digital seal of approval, which has allowed me to use FT on an NHS research trial. I'm delighted and can't recommend it highly enough.”

Helpful Report

Posted 5 years ago

“Firetext is the best way of communicating with your customers. Super easy to use, fast & friendly customer service.”

Helpful Report

Posted 5 years ago

“Easy to use and really beneficial to my company.”

Helpful Report

Posted 5 years ago

“very good service and easy to use”

Helpful Report

Posted 5 years ago

“New user of this and finding it really useful. Easy to use and saves so much time. Support really helpful too. Thank you!”

Helpful Report

Posted 5 years ago

FireText is rated 5.0 based on 1,331 reviews