FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,331 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,331 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An innovative system, easy to use with a excellent support work of Customer Service and Account Managers (especially Lola). Perfect tool for both SME and the large corporates, competitive pricing and ever improving development. Look no further for your SMS needs!”

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Posted 5 years ago

“decent way to sent mass messages, not always quick to send tho”

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Posted 5 years ago

“Firetext is a simple yet powerful tool that allows me to keep in contact with not only my customers but also business partners. I like to also use texts as a back up because so many emails land in spam email folders. Highly recommended!!!”

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Posted 5 years ago

“Easy to use”

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Posted 5 years ago

“Best thing for my business by far.”

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Posted 5 years ago

“Friendly team approved our account very quickly - simple and easy to use”

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Posted 5 years ago

“The staff have been great and quickly got back to any queries and requests that we had. You can customize the actual group texts so that they have a personalized feel to each message which is brilliant. 10/10.”

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Posted 5 years ago

“Alannah has been so super helpful in helping us set up our account. Loving it so far!”

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Posted 5 years ago

“Great service. Mainly dealt with Alannah, but everyone I have spoken to has been very helpful. She/they have always sorted any queries and questions I've had. Very happy. Sometimes I don't realised I'm on hold because there was no hold music - not sure if this is a positive, it's more of an observation I guess.”

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Posted 5 years ago

“Nothing is too much trouble for this team - I needed a fair bit of help setting up various integrations and automations and they have been SO helpful. I can't praise their amazing customer service (and patience!) enough :)”

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Posted 5 years ago

“Nice easy to use text messaging service!”

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Posted 5 years ago

“Thank you Lola for your fantastic service from set up to the first message. It's good to be working with like minded business.”

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Posted 5 years ago

“Firetext has provided us with a service that we required and it works very well”

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Posted 5 years ago

“Had a panic on as Business Internet dropped out causing potential disaster. Needed to get bulk SMS out to our customers to call alternative number. Picked Firetext at random - quite easy to set up and the small support I needed was very quick and very efficient. Very happy with these people.”

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Posted 5 years ago

“Firetext are an optimum technical communication service with a superb focus on customer satisfaction, they're always on hand to help with any enquiry and continuously find the best solution for us with ease.”

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Posted 5 years ago

“Such an easy system to navigate around and great customer service!”

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Posted 5 years ago

“We managed to get setup using FireText API to support our web automation scripts, which are using Multi-Factor Authentication (MFA) for web logins. FireText allowed us to send MFA codes to a dedicated number, allowing us to continue with the web automated scripts. We got setup and running within the day, for £5 a month to rent a dedicated number with API support. We were shocked at how cheap it was and it's worked perfectly for ever since we purchased it.”

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Posted 5 years ago

“Very easy to set up and the interface is simple and to the point. No over-complicated menus or processes. Simply enter your message and send it.”

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Posted 5 years ago

“Well impressed with Fire Text they got me onboard within minutes, excellent customer service and well happy with their text service. Would highly recommend.”

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Posted 5 years ago

“This is the second time I've used Firetext now, I thought it was so impressive and simple to use at my last company I introduced it to my new one! Special thanks to Lola who has been very patient throughout the last couple of years explaining the systems and getting us set up. Fantastic company.”

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Posted 5 years ago

FireText is rated 5.0 based on 1,331 reviews