FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,178 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,178 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great, easy to use system and amazing customer service. Alannah Blount is a star and a real asset to your company :)”

Helpful Report

Posted 3 years ago

“Very good simple to navigate through. Reliable”

Helpful Report

Posted 4 years ago

“We used to use a different provider and many messages we sent, were never received. Since switching to Firetext, we have experienced a much more reliable service and it's really simple to use - a system our team actually enjoy using. The staff there are really friendly and helpful, and despite our being quite small, they treated us as though we were a really important company. A great service.”

Helpful Report

Posted 6 years ago

“The support from the team is great. Very knowledgeable about the product they sell.”

Helpful Report

Posted 6 years ago

“I have had excellent customer service from Holly. I had a few questions starting up, and I think they were silly questions, but she was great and really helped me every step of the way. She checked up to see if everything went ok and if I had any more questions. In addition, I found the platform itself very easy to use, The cost of the texts is very reasonable and I would recommend it to anyone.”

Helpful Report

Posted 8 years ago

So happy to be able to help :) Holly

Posted 8 years ago

“Service working as it should be and excellent customer service. Very helpful and efficient.”

Helpful Report

Posted 8 years ago

We're so pleased to hear that you're happy :)

Posted 8 years ago

“Staff Very Helpful In Explaining How the Platform Works. The Platform Has/Is Being a Huge Success For Our Business, Able To Keep Our Current Customers Informed of Events, And New Customers Offers Available To Them. All in All, Delighted With Product & Service,.!”

Helpful Report

Posted 8 years ago

Thank you so much for such a great review!

Posted 8 years ago

FireText is rated 4.9 based on 1,178 reviews