FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,338 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,338 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic, extremely helpful and pleasant staff, service just works in the background with minimal effort, would highly recommend.”

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Posted 1 week ago

“In only a short space of time I was able to work out how to use the FireText product and we were able to implement it into our advertising campaign. The customer service was very responsive to my query and they’ve been reaching out since incase I have anymore requests.”

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Posted 1 week ago

“Does exactly what I need it to do - we recently used it to send out our colleague survey and it worked really well. Very easy to bulk upload contacts and I love the credit system.”

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Posted 1 week ago

“We’ve had a really positive experience with FireText. The team have been helpful and responsive, and the service is straightforward to use. Their pricing is clear, and it’s been great to find a provider that feels easy to deal with. I’d happily recommend FireText.”

FireText 5 star review on 27th October 2026

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Posted 1 week ago

“We've been using FireText to set up a system for texting our staff their weekly rotas and any changes to their shifts. So far it's been fairly straightforward and seems to do what we need. The free credits have been useful while we've been testing things, and we're making good progress getting it working with Excel. We're not quite finished setting everything up yet, but so far we're happy with it. Hopefully it'll save us a fair bit of time and hassle once it's all running properly.”

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Posted 2 weeks ago

“Simple ot set up, navigate and use. Going great so far!”

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Posted 2 weeks ago

“Outstanding alternative to a second mobile phone plan! I recently switched to FireText to replace a dedicated second mobile line, and it has been a total game changer. It’s far more cost effective, and the automation saves me so much time, no more manually turning a phone on and off or sending messages one by one, or creating groups. The web platform is clean and user-friendly, the pricing is transparent, and the customer support team is top-notch. Highly recommended for anyone looking to streamline their messaging!”

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Posted 2 weeks ago

“Excellent support for getting started. immediate responses. The tech itself is reliable and easy to integrate with.”

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Posted 3 weeks ago

“Great app and very responsive support team.”

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Posted 4 weeks ago

“This is a great service, easy setup with intuitive API that works fast. Text messages are received instantly. Great customer service too, fast responses with a real person, not a bot!”

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Posted 4 weeks ago

“Very quick and easy to set up, intuitive to use and surprisingly reasonable price-wise. Support is fantastic too. Would recommend.”

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Posted 1 month ago

“Easy to use and roll out to multiple staff members. Everything is accessible and simple to navigate, even pre-populating templates for staff to use. Great investment for marketing.”

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Posted 1 month ago

“Great easy to use platform with easy to understand manuals.”

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Posted 1 month ago

“We’ve been using FireText for Vox Lumiere and the experience has been excellent. The platform is straightforward, reliable, and everything has run smoothly from the start. It makes managing our messages simple and stress-free, which is exactly what we need. Highly recommended! ⭐⭐⭐⭐⭐”

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Posted 1 month ago

“Was very happy with the customer service from Firetext Team and specially Gabi who i first spoke to. Firetext is easy to use and we are very happy.”

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Posted 1 month ago

“Very reliable service, easy to use dashboard and a great team behind the platform that have helped support me while I get my website setup to use their service for sending reminders.”

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Posted 1 month ago

“FireText has really helped us with our client outreach and made it extremely easy with their API integration - can't thank Gabi at FireText enough for their help :)”

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Posted 1 month ago

“Been using the service for a couple of weeks and all seems great. We have linked it up to our business portal so we can send texts out to our staff with a click of a button. All very easy.”

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Posted 1 month ago

“easy set up and use very user friendly, the team at fire text were very supportive during set up”

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Posted 1 month ago

“Great service and customer support”

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Posted 1 month ago

FireText is rated 5.0 based on 1,338 reviews