FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,312 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,312 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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English

“Excellent service, super quick solution provided which worked first time.”

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Posted 2 months ago

“Very good service!”

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Posted 2 months ago

“Friendly staff, simple software to use”

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Posted 2 months ago

“I’ve been very impressed with FireText’s service. When I first approached them, I had a list of questions, and Em was quick to respond, clearly explaining everything and helping me get set up smoothly. The system is working perfectly, and the whole process has been straightforward from start to finish. I would definitely recommend this company.”

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Posted 2 months ago

“Firetext has proven a great marketing tool to send out texts to our clients bringing to their attention new features and properties that we're adding.”

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Posted 2 months ago

“Fast and easy solution to integrate with Microsoft Business Central ERP. Worked first time with no issues. Portal allows to easily manage points, API keys and also monitor SMS messages. Great customer support Will definitely be recommended on all future projects requiring SMS functionality.”

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Posted 2 months ago

“Really quick and user friendly service”

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Posted 3 months ago

“Very simple to use and worked perfectly for our business.”

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Posted 3 months ago

“Fantastic company. Been using them for several years with ZERO issues. I would like to shine a light specifically on Ryan who is always very friendly, helpful and super quick to respond. I would have no issues in recommending them. Customer service second to none.”

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Posted 3 months ago

“We were looking for an email to text service which needed to be integradted into our CRM system. After reviewing a number of service providers we shortlisted FireText and decided to try them out. Set up was simple, they have a very user friendly interface and within a few minutes of setting up the account it was apparant that this would be a long term relationship. Thumbs up to FireText for providing a great service.”

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Posted 3 months ago

“We as a compnay find Firetext very simple to use and it helps a lot with our appointment system. Ten out of Ten overall.”

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Posted 3 months ago

“We needed a simple system to handing incoming SMS for MFA use, firetext had this covered, along with great prices and excellent support.”

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Posted 3 months ago

“Fire Text is a great service, very user friendly and you get brilliant support from your account manager. I would highly recommend this platform.”

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Posted 4 months ago

“Amazing and responsove customer service! The text out was really helpful with our marketing campaign”

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Posted 4 months ago

“This is such a low-maintenance service, it's fantastic. We've been able to deploy this for dozens of public sector customers with ease, and the support is fantastic too.”

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Posted 4 months ago

“Love the product, easy to use and great documentation, affordable prices. THank you”

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Posted 5 months ago

“We had to find a new supplier of text services when our previous supplier became part of Webex (we found them almost impossible to deal with). We like to work with suppliers who provide first class service and are technically strong. Finding Firetext was exatly what we needed at a difficult time for us having to migrate a number of live systems at short notice. The team are enthusiastic, knowledgeable and very helpful. The interface is easy to use and the support is as good as anything we see from any of our suppliers. The API is also exactly what we need - well documented and solid. We have completed our migrations and are delighted with the results. We would most definitely recommend Firetext to anyone looking for a texting solution.”

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Posted 5 months ago

“Firetext has been a great improvement for our growing small business, making it much easier to contact customers and remind them about renewals. Firetext is so easy to use, wouldn't be without it. We have received good feedback and the firetext customer service have been outstanding.”

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Posted 5 months ago

“Great service. Got us up and running with all functionality we need in 3 working days due to another provider letting us down, including numeric and alpha originators and international SMS. SMS are received very quickly. Good email and telephone support. Easy to use API.”

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Posted 5 months ago

“Really user friendly and a great addition to our office”

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Posted 5 months ago

FireText is rated 5.0 based on 1,312 reviews